1
Q
Mind mapping
A
Good way to organise thoughts
Evaluates one central problem against broken down solutions
Points can be broken down into sub- points
2
Q
Brainstorming
A
Involves a group of people who build on each others’ ideas
Usually involves a facilitator who ensures that each person has an opportunity to speak
3
Q
Force- field analysis
A
- Many people in the organisation participate and point out what speaks for or against change
- Points are giving a rating out of 5 and are totalled. Managers decide best strategy
4
Q
The empty chair technique
A
- Used when trying to solve a problem on your own
- imagine a person you respect in the empty chair and outline the solution verbally
- describe all angles of the problem
5
Q
The nominal group technique
A
- divide the group into smaller groups and define the problem clearly
- each member writes down their solution and shares them with the group
- the solutions are rated and the solutions are put forward to everyone in the main group in order. IT IS USED FOR QUIET PEOPLE
6
Q
Forced combinations
A
- brainstorm key words that relate to the problem and combine these to try and come up with innovative ideas to solve the problem
- define and understand problems in your group
7
Q
Scamper
A
Substitute, combine, adapt, modify, put to other uses, eliminate, rearrange
8
Q
Important questions after the fact
A
- Is solution successful
- Is solution cost effective
- Is solution clear (SMART)
- Is solution original
