What is critical thinking?
- manual thinking
- purposeful, a reason for doing it!
- aware of the biases attached to thinking.
- tool set.
More analytical, thoughtful, questioning, probing, non-emotional, organised, innovative, logical, methodical,
What are some Automatic Thinking examples?
Breathing
Driving on Auto-pilot
playing sports
What are the benefits of Critical thinking?
- clear understanding of problems/situations
- make better decisions
- innovate new ideas
- faster and accurate conclusions / quality decisions
- Can avoid making mistakes
What is the Critical Thinking Framework?
Clarity, Conclusions, Decisions
Explain Clarity in critical thinking?
defining the issue, problem or goal is?
Explain Conclusions in critical thinking?
nailing down the issue, defining solutions and actions
Asking ‘WHY’ in critical thinking is important how?
provides us with knowledge we may not know
To be able to distinguish this from that
To drill down to get to the root cause.
What is a head-scratcher?
a problem or issue without a ready solution.
Explain Decisions in critical thinking?
taking actions on your conclusions.
3 Business function that can benefit from Critical Thinking?
- Contracts
- Development processes
- Project management
Provide an example of a Business Issues for which
Critical thinking could be used?
- Customer care call volume has significantly changed for no apparent reason.
2 . A series of manufacturing errors has occurred without an explanation.
What are primary sources?
- Government Document
- Interview
- photograph
