CSCW

Question 1

what are the goals of CSCW?

Answer 1

support users need to:

• learn from colleagues
• consult partners
• annotate documents
• present results to managers

features:

• accommodates interrupts from co-workers
• deals with privacy
• establishes responsibility
• can be used by a large number of users

Question 2

what are the differences between collaborations and social media participation?

Answer 2

collaborations

• less users (2 to 20)
• more work-related projects
• has a timeframe for completion
  e. g. skype, google docs, overleaf

social media

• no ceiling on users (discrentionary users)
• more lightweight interaction or “micro interactions”
  e. g. social media

crossover:
e.g. wikis, linkedin

Question 3

remember the time/space groupware matrix

Answer 3

same time different time
same place
different place

Question 4

what questions do we consider when implementing collaborative interfaces?

Answer 4

1. What pressures exist for conformity versus
   individuality?
2. How is privacy compromised or protected?
3. What are the sources of friction among
   participants?
4. Is there protection from hostile, aggressive, or malicious behaviour?
5. What network delays are expected and
   tolerable?
6. How will high-level management participate?
7. Whose status will rise or fall?
8. How will success be evaluated?