dealing with problems (3)

Question 1

accueil (m)

Answer 1

customer service

Question 2

adresse (f)

Answer 2

address

Question 3

adresse e-mail (f)

Answer 3

email address

Question 4

cassé

Answer 4

broken

Question 5

client (m)/cliente (f)

Answer 5

client

Question 6

délai d’attente (m)

Answer 6

waiting time

Question 7

dommages (mpl)

Answer 7

damage

Question 8

échanger

Answer 8

to exhange

Question 9

erreur (f)

Answer 9

mistake

Question 10

facture (f)

Answer 10

bill/invoice

Question 11

taute (f)

Answer 11

mistake

Question 12

faux numéro (m)

Answer 12

wrong number

Question 13

formulaire (m)

Answer 13

form

Question 14

garantie (f)

Answer 14

guarantee

Question 15

garantir

Answer 15

to guarantee

Question 16

livraison (f)

Answer 16

delivery

Question 17

livrer

Answer 17

to deliver

Question 18

marcher/fonctionner

Answer 18

to work/function

Question 19

note (f)

Answer 19

bill

Question 20

numéro de téléphone (m)

Answer 20

telephone number

Question 21

panne (f)

Answer 21

breakdown

Question 22

portefeuille (m)

Answer 22

wallet

Question 23

porte-monnaie (m)

Answer 23

purse

Question 24

(faire une) réclamation (f)

Answer 24

complain

Question 25

reçu (m)

Answer 25

receipt

Question 26

remplacer

Answer 26

to replace

Question 27

réparation (f)

Answer 27

repair

Question 28

se plaindre

Answer 28

to complain

Question 29

service (m)

Answer 29

service

Question 30

taille (f)

Answer 30

size

Question 31

vol (m)

Answer 31

theft

Question 32

assurance (f)

Answer 32

insurance

Question 33

assurer

Answer 33

to insure

Question 34

mode d'emploi (m)

Answer 34

instructions

Question 35

plainte (f)

Answer 35

complaint

Question 36

produit de remplacement (m)

Answer 36

replacement (part)

Question 37

ramener/rapporte

Answer 37

to bring/to return

Question 38

rendre

Answer 38

to return