What is decision making?
the process of choosing between multiple options by evaluating information, assessing alternatives, and selecting a course of action.
What are the types of decisions?
Strategic
Tactical
Operational
What are strategic decisions
major decisions concerning future goals of the business, long term more than 3 years
What are tactical decisions
These are decision that enable the strategic decisions to be achieved, short and medium term months – 3 years
What are operational decisions
These are concerned with the day to day running of the business
When making decisions, what are essential?
It needs to be accurate, timely, relevant, cost efficient, and usable