Employee Assistance Program

Question 1

What is the purpose of the Employee Assistance Program (EAP)?

Answer 1

To provide employees and their families with professional psychological counseling for job-related problems or problems affecting job performance

This program aims to support mental health and well-being in the workplace.

Question 2

Who does the scope of the EAP policy apply to?

Answer 2

All full-time employees of the District

This includes eligible dependents for certain services.

Question 3

What types of counseling are available through the EAP?

Answer 3

• Psychological counseling
• Critical Incident Stress Debriefing

Counseling is available for job-related issues and stress or trauma from critical incidents.

Question 4

How can employees enter the EAP program?

Answer 4

• Voluntary contact with EAP provider
• Job-Related/Supervisory Referral
• Critical Incident Stress Debriefing

These mechanisms provide different pathways for accessing support.

Question 5

How many visits are employees eligible for under the EAP per calendar year?

Answer 5

Employees: up to twelve visits
Dependents: up to six visits

These visits are provided at no cost.

Question 6

What should a supervisor do if they believe an employee needs counseling?

Answer 6

Notify the Fire Chief for further direction on obtaining approval for mandated counseling

This ensures proper protocol is followed for employee support.

Question 7

True or false: Employees can access the EAP for counseling related to personal issues that do not affect job performance.

Answer 7

FALSE

The EAP is specifically designed for job-related problems or issues affecting job performance.

Question 8

What shall be covered by the District for employees required to attend counseling session(s)?

Answer 8

The cost of the co-payment

Employees shall also be compensated for the time required to attend the sessions.

Question 9

Who must the supervisor refrain from discussing the situation with, except for the Fire Chief and his designee?

Answer 9

Anyone

Confidentiality in supervisory referrals is imperative.

Question 10

What is required of any employee who participates in a debriefing session?

Answer 10

Adhere to the confidentiality standard

All matters discussed within the session shall be confidential.

Question 11

True or false: Confidentiality is not important in supervisory referrals.

Answer 11

FALSE

Confidentiality in supervisory referrals is imperative.