What values underpin RICS professional conduct?
Honesty, integrity, competence, service, respect, and responsibility.
Why does RICS enforce Rules of Conduct?
To promote ethical practice, protect public interest, and ensure professional standards across the built and natural environment.
Do the Rules apply to all members?
Yes, they apply to all RICS members, candidates, and regulated firms globally.
Who oversees RICS professional standards?
The Standards and Regulation Board (SRB) leads and regulates standards and professional development within RICS.
What is required for RICS membership regarding ethics?
Candidates must complete the Professionalism Module, demonstrating understanding of ethical standards and Rules of Conduct.
What ethical focus does RICS place on inclusion?
RICS encourages respect, diversity, and inclusion as part of its ethical framework.
What must RICS members do to remain competent?
Maintain professional competence and ensure services are delivered by qualified individuals.
What role do ethics play in sustainability?
Ethical practice supports sustainable development and climate action.
How are ethical breaches handled?
RICS investigates and may take disciplinary action to uphold standards.
How does RICS help members apply ethics?
Through case studies, decision trees, e-learning modules, and guidance documents.
How must CAAV members conduct themselves professionally?
With probity, diligence, honesty, integrity, competence, and respect for all parties.
How should CAAV members exercise judgement?
Objectively and independently, upholding professional standards and reputation.
How should CAAV members handle conflicts of interest?
They must advise clients in writing before or during an instruction.
How must CAAV members manage client funds?
Maintain separate client accounts unless exempt under auction terms.
How should CAAV members maintain competence?
Stay updated on professional matters and encourage staff development.
What type of insurance is required for CAAV members?
Appropriate professional indemnity insurance, including run-off cover.
What procedure must sole practitioners have?
A written complaints procedure, shared with clients and followed.
What behaviour is considered unacceptable for CAAV members?
Any conduct that prejudices professional standing or brings CAAV into disrepute.
What legal matters must be disclosed by members?
Any conviction for a criminal offence (excluding summary offences).
What is included in CAAV’s interpretation of its bylaws?
Definitions of terms, gender neutrality, and updates to statutory references.
