Everest Case

Question 1

Causes of tragedy

Answer 1

• Overconfidence of leaders & clients
• Team members not fit
• Team members with minimal or no experience
• Team performance was based on the weakest link
• Lack of communication and trust
• no moral support & physical guidance
• Turnaround time

Question 2

Leadership and Decision Making

Answer 2

• Set rules on turn around time, be decisive and balance the decisions
• Willingly turn around reducing their losses despite their sunk costs
• identify environmental and psychological stressors
• Force should not be underestimated to avoid recency effect

Question 3

Team Dynamics

Answer 3

• Create shared values by bringing the team together
• Divide the team into smaller more manageable teams and provide easy communication between members
• have qualify members
• allow guides and team members to speak in private allowing a balance of overconfidence therefore removing the cognitive bias