E-business
Using internet technologies to support business operations, including e-commerce, communication, and collaboration.
E-commerce
Buying and selling goods or services over the internet.
B2B (Business-to-Business)
Online transactions between businesses (e.g., manufacturer to wholesaler).
B2C (Business-to-Consumer)
Selling products or services directly to customers online.
C2C (Consumer-to-Consumer)
Consumers selling to other consumers online (e.g., eBay, Facebook Marketplace).
B2G (Business-to-Government)
Businesses providing products or services to government agencies.
Pure-play (Virtual Business)
A business that operates entirely online with no physical store.
Click-and-Mortar (Brick-and-Click)
Combines online and physical operations for customers.
Value Chain
A series of business processes that add value to a product or service.
Disruptive Technology
New technology that changes the way industries operate.
Sustaining Technology
Improves existing products or services that customers already use.
Disintermediation
Removing intermediaries (middlemen) through technology.
Re-intermediation
Adding new intermediaries that add value to the supply chain.
Cybermediation
Use of technology to reintroduce intermediaries such as Expedia.
Long Tail
Selling niche products to many small audiences online.
Network Effect
A product or service becomes more valuable as more people use it.
Business Model
A plan for how a company creates, delivers, and captures value.
Revenue Model
How a business earns money (advertising, subscriptions, transactions, etc.).
Open System
System that allows free exchange of information with other systems.
Knowledge Management System (KMS)
System that supports capturing, organizing, and sharing organizational knowledge.
Ethics
Principles of right and wrong that guide behavior.
Information Ethics
Issues related to ethical and moral aspects of information use.
Privacy
The right to be left alone and control personal information.
Information Security
Protecting information from unauthorized use, access, or destruction.