Organizational Management > Exam 1 > Flashcards

Exam 1 Flashcards

(50 cards)

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1
Q

1 state

A

Virginia

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2
Q

10 state

A

Ohio

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3
Q

Walmart revenues

A

514 billion

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4
Q

Walmart profit

A

6.6 billion

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5
Q

Management principle

A
  1. overseeing work
  2. accomplishing tasks
  3. managing relationships
  4. leading
  5. designing
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6
Q

Traditional approach to new competencies

A
  1. controller to enabler
  2. supervising to leading
  3. conflict/competition to conversations/collab
  4. autocratic to dispersed and empowering
  5. maintaining sustainability to mobilizing for cheap
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7
Q

Management

A
  1. the attainment of organizational goals
  2. in an effective and efficient manner
  3. through planning, organizing, leading, and controlling
  4. organizational resources
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8
Q

POLC

A

planning, organizing, leading, controlling

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9
Q

Organizational resources

A

people, equipment

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10
Q

4 tips for team building

A
  1. food
  2. optional
  3. passions
  4. fun
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11
Q

Management skills

A
  1. conceptual
  2. human
  3. technical
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12
Q

conceptual

A

ability to see big picture and how small pieces make big picture

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13
Q

human

A

people skills, ability to heal with, work with, and understand people

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14
Q

technical

A

capacity to do the work

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15
Q

Senior level of management

A

president, ceo

department needs, COO, Sr. Vp of marketing, CFO

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16
Q

Middle

A

just below senior level, regional, district

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17
Q

supervisor’s operational

A

day to day managers

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18
Q

CEO

A

Chief executive officer

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19
Q

COO

A

chief operating officer

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20
Q

CFO

A

chief financial officer

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21
Q

Manager roles

Study These Flashcards
A
  1. informational
  2. interpersonal
  3. decisional
22
Q

informational

23
Q

interpersonal

Study These Flashcards
A

building relationships

24
Q

decisional

Study These Flashcards
A

make decisions (who to hire/fire, what kind of marketing)

25
Manager's life
1. multitask, speed dial, and time management 2. innovation 3. small business and non-profit
26
3 requirements to be a small business
1. privately owned/operated 2. not dominant in its industry 3. have less than 100 employees
27
Who came up with scientific management
frederick taylor
28
scientific management
1. improve efficiency and labor productivity through scientific methods 2. proposed that workers could be retooled like machines 3. management decisions would be based on precise procedures based on study
29
Human relations movement
1. hawthorne studies | 2. people matter
30
theory x
managers believe employees hate their jobs/dislike working, no motivation
31
theory y
we like to stay busy, work, have a career, not just a paycheck
32
Systems thinking
the ability to see the distinct elements of a situation as well as the complexities
33
system
set of interrelated parts that function as a whole to achieve a common purpose
34
subsystems
parts of the system that are all interconnected
35
synergy
the whole is greater than the sum of its parts
36
in the 1940s and 1950s
ray kroc sold milkshake machines to restaurants, bought business from McDonald's brothers
37
Phil Knight
used waffle iron to make better sole for running shoes, paid $35 for Nike logo
38
entrepreneurship
coming up with an idea or business, starting it until help is needed
39
intrapreneurship
being entrepreneurial within a medium or large business
40
the professional manager
performs the functions of management (planning, organizing, leading, controlling)
41
MNC
multi-national corporation (more than 25% of sales are outside home country
42
measure =
triple bottom line
43
triple bottom line
ppp: people, profit, planet
44
4 different types of culture
1. adaptability culture 2. achievement culture 3. involvement culture 4. consistency culture
45
adaptability culture
fast moving, highly flexible, changing environment, dynamic
46
achievement culture
serving customers, max. support, about people, aggressive customer pursuit
47
involvement culture
focus on employees, like to learn, workers evolve, adapt, caring and family like
48
consistency culture
methodical, rational, little change, orderly, stable, environment
49
management skill most important at senior level of management
conceptual
50
fake listening
pseudo listening
Organizational Management
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