Manager’s 3 responsibilities
- Make decisions
- Allocate Resources
- Direct activities of others to attain goals.
Organizations
Coordinated social unit, formed to achieve goals.
Organizational Behavior
-The study of the way people act (individually, and within a group.)
“investigates the impact (1)individuals, (2)groups, and (3)structure have on behavior within organizations in order to increase organizational effectiveness”
Manager ROLES
- Interpersonal: How well they work with people
- Informational: How well you can disseminate information from outside the organization and incorporate it
- Decisional: Determining how the organization should move forward with regards to various stimuli.
ROLES; Interpersonal
- Figurehead: Symbolic head, routine activities.
- Leader: Motivation
- Liaison: Maintain outside network for favors and information
ROLES; Informational
Monitor: the nerve center of internal and external information
Disseminator: transmits information received from outside between employees
Spokesperson: transmits informations to outsiders
ROLES; Decisional
Entrepreneur: Searches for opportunities, creates projects
Disturbance Handler: Corrective actions at time of disturbance
Negotiator: represents organization at negotiations
Resource allocator: makes the decisions
Manager’s 3 skill categories
- Human
- Technical
- Conceptual
Manager’s 4 activities
- HR
- Communication
- Networking
- Traditional management
What are Successful managers good at?
Networking/Politics, and Communication
Functions of a Manager
(POLC)
- Planning:
- defining the organization’s goals
- Strategy
- plans to integrate and coordinate activities
- This functions increases the higher you go up the ladder
- Organizing
- What tasks to be done, who to do them?
- Leading
- “motivating” “conflict resolution”
- Controlling
- ensure things are going they way they should
- put things back on track (back to the main goals)
- “correction”
Successful vs. Effective
- Successful: Focus on networking and moving yourself up the corporate ladder
- Effective: Focusing on quality and quantity of work
Systematic study
looking at relationships attempting to attribute causes and effect and basing our conclusions on scientific evidence
Evidence Based Management (EBM)
basing managerial decisions on the best available scientific evidence. EX. Doctors
Intuition
gut feelings resulting from systematic study and EBM (BOTH)
