Trait vs. state
Trait - longer period of time
state - depends on external environment (ex. more aggressive in heat)
What is the Barnum Effect
Social experiment where everyone got the same result after completing a survey
- result seems specific - acc uses vague details resulting in people being able to adjust it for them
What are the dimensions of the The Big Five (aka the OCEAN model)?
What are the components of the HEXACO test?
What is the dark Triad?
narcissism, Machiavellianism, psychopathy
inverse relationship with Honesty-humility
Where do you put superscripts when citing in text?
Outside - periods, quotation marks, commas
Inside - colons, semicolons
What grade level should health information be written at?
Grade 8
What is the strongest predictor of an individual’s health status?
Literacy skills
How to write in patient friendly language
Tone = conversational (friendly but professional)
Language - straightforward (do not use artificial language)
Use personal pronouns
Active voice
Use shorter sentences
Avoid medical terminology and acronyms
Active voice
subject + verb + object
Example: Anna painted a house
(passive: The house was painted by Anna)
How many words in a sentence? How many words in a paragraph?
< 20 words, no more than 6 sentences
How to reduce sentence length
How do you target the skim and scan reader?
How should prescriptions bottles be labeled?
Notes for prescription labeling
Use numbers instead of writing them:
write “Take 2 tablets in the morning” rather than “Take two tablets in the morning”
Explicitly convey when and how many:
write “Take 1 tablet in the morning and 1 tablet in the evening” rather than “Take 1 tablet twice daily”
Checklist for improving usability of health information:
1) Identify the intended users
2) Limit the number of messages
3) Use plain language and limit jargon
4) Focus on behaviour (i.e. use active voice)
5) Check for understanding (use the teach back or “show me” method)
6) Supplement with pictures where appropriate
What are characteristics of good documentation?
1) Factual
2) Complete
3) Current (timely)
4) Organized
What is a SOAP note?
Template for sharing information among health care professionals
What is “S” in SOAP
Subjective
- What the patient tells you
• e.g., symptoms as expressed by the patient or caregiver
What is “O” in SOAP
Objective
- Measurements acquired through the 5 senses
• e.g., blood pressure, heart rate, temperature, skin colour
- Results from diagnostic testing
What is “A” in SOAP
Assessment
- Description of drug-related problem(s) prioritized according to importance
• e.g., “_____ is at risk of _____ because of _____ and requires _____”
What is “P” in SOAP
Plan
- Detailed action plan for the patient and health care team
• e.g., stop ‘XYZ’; start ‘ABC’; monitor for ‘N’ days
- Use strong verbs as first word
• Begin, continue, eliminate
• Inform, counsel, educate
• Monitor, follow up
What are the four temperaments and how are the represented in Pharmacy?
Guardians/SJ/Yellow
- overrepresented
Artisans/SP/Red
- underrepresented
Idealists/NF/Blue
Rationals/NT/greens
Learning Styles for SJs/Guardians/Golds
Yes: Clear, precise, concrete instructions Structured courses and programs Traditional style of teaching – the instructor is the “expert” Multiple choice exams
No