1
Q
- Communication is:
A. an individual who initiates a message.
B. a method for verifying a message.
C. a process for exchanging information.
D. the idea or item to be communicated.
A
A process for exchanging information
2
Q
- The position that is responsible for collecting information from other agencies with incident-related information is the:
A. planning section chief.
B. public information officer.
C. operations chief.
D. incident commander.
A
B. public information officer.
3
Q
- A receiver is:
A. an individual who initiates a message.
B. the idea or item to be communicated.
C. a method for verifying a message.
D. a person who receives the message.
A
D. a person who receives the message.
4
Q
- A ____________ is a guide for decision making; a ____________ is a detailed plan/guide for action.
A. policy; procedure
B. procedure; policy
C. strategic plan; policy
D. strategic plan; procedure
A
A. policy; procedure
5
Q
- Which statement is true regarding policies and procedures?
A. Policies are always written.
B. Procedures detail in writing the steps to follow in conducting organizational policy.
C. Well-conceived policies and/or procedures seldom need monitoring.
D. Policies are created and developed by the company officer of the department.
A
B. Procedures detail in writing the steps to follow in conducting organizational policy
6
Q
- A document that provides formal direction is a:
A. procedure.
B. policy.
C. guideline.
D. memo.
A
B. Policy
7
Q
- Written organizational directives dealing with responsibilities and the order in which activities should be performed is a:
A. procedure.
B. policy.
C. rule.
D. code.
A
A. Procedure
8
Q
- Directions: Read the following statements, then select the correct answer from alternatives A-D below.
Statement 1:
If a new policy is issued, and you do not agree with it, you should not implement.
Statement 2:
When a new policy is issued, you should have a meeting with your firefighters to introduce the new policy and answer any questions.
Statement 3:
If a new policy is issued and you have a question, you should ask for additional information prior to implementing.
A. Statement 1 is true; statements 2 and 3 are false.
B. Statements 1 and 2 are true; statement 3 is false.
C. Statement 1 is false; statements 2 and 3 are true.
D. All three statements are true.
A
C. Statement 1 is false; statements 2 and 3 are true.
9
Q
- As a company officer, when you implement latest changes you should:
A. explain the reason for the changes.
B. ensure the crew does not question your authority.
C. publicly complain about the latest changes to your crew.
D. allow the crew a grace period to adjust to the change.
A
A. explain the reason for the changes.
10
Q
- When you disagree with a department policy, you should:
A. discuss the negative implications with your crew.
B. discuss it with supervisor.
C. openly share your opinion with your peers.
D. criticize the policy with your crew.
A
B. discuss it with supervisor.
11
Q
- Which statement is true regarding written policies and procedures?
A. They are essential for the effective and efficient operation of the organization.
B. Once written, they are seldom revised.
C. The fire chief usually develops them.
D. The company officer is only responsible for enforcing policies and procedures.
A
A. They are essential for the effective and efficient operation of the organization.
12
Q
- In verbal communications, interference such as anger, or an emotional state, can cause:
A. a better understanding of the message.
B. better feedback on the receiver’s part.
C. undue stress on the sender only.
D. the message to be misunderstood.
A
D. the message to be misunderstood.
13
Q
- When using active listening, you should:
A. concentrate on the feedback process.
B. use physical barriers to separate the message.
C. spend more time asking questions than listening.
D. focus on the sender.
A
D. focus on the sender.
14
Q
- Policies should be put in writing to:
A. serve as a source of reference for personnel hiring questions.
B. make the intent of management ambiguous.
C. determine organization/decision making.
D. remove personnel from the requirement to make judgments.
A
C. determine organization/decision making
15
Q
- Standard operating procedures:
A. do little to reduce misunderstanding at specific incidents.
B. provide general, not specific, steps that occur at emergency incidents.
C. are the basis for much of the company-level skills training.
D. are designed to limit decision-making.
A
C. are the basis for much of the company-level skills training.
16
Q
- To implement organizational policies and procedures, orders are based on:
A. the authority delegated to the company officer.
B. the nature of the request.
C. directives at non-emergency incidents only.
D. specific guides to decision-making.
A
A. the authority delegated to the company officer.
17
Q
- Which is a good method of shared problem solving within a fire company?
A. Laissez-faire leadership
B. Consensus building
C. Executive decision
D. Brainstorming
A
D. Brainstorming
18
Q
- A guideline to decision making within an organization is a:
A. regulation.
B. procedure.
C. directive.
D. policy.
A
D. Policy
19
Q
- The types of records maintained by fire and emergency service organizations are grouped into categories, such as:
A. preventive/corrective maintenance
B. civilian.
C. station design.
D. preliminary expenditure.
A
A. preventive/corrective maintenance
20
Q
- Maintenance records are usually kept in two distinct but closely related categories:
A. preventative and corrective
B. light and heavy.
C. basic and advanced.
D. internal and external.
A
A. preventative and corrective
21
Q
- Records relating to fire pumps that are tested annually are an example of:
A. corrective maintenance.
B. preventative maintenance.
C. archive files.
D. operational files.
A
B. preventative maintenance.
22
Q
- When writing a memo or e-mail, you should proofread the e-mail for:
A. grammar, spelling, and punctuation.
B. amount of information in the report.
C. the likelihood that the report reader understands the incident.
D. relating the correct emotional tone.
A
A. grammar, spelling, and punctuation.
23
Q
- ____________ budget details the major equipment or building purchases the department plans to make.
A. A zero-base
B. A line-item
C. A capital
D. An operating
A
C. A capital
24
Q
- ____________ budget provides details on recurring expenses with the department.
A. An operating
B. A capital
C. An equipment
D. A long-term
A
A. An operating
25
26. ____________ budget splits money into several categories for the daily operation of the fire department.
A. An operating
B. A capital
C. A long-term
D. An integrative
26
27. A fire department’s capital budget:
A. divides money into several accounts for day-to-day operations.
B. details major purchases.
C. sets performance standards for each program area.
D. contains funds for equipment and building maintenance.
B. details major purchases.
27
28. One method used during an external budget review is:
A. identifying fixed and recurring expenses.
B. letting officials know how spending now will bring future savings.
C. presenting little information and forcing officials to ask questions.
D. public hearings to allow citizen input.
D. public hearings to allow citizen input.
28
29. A ____________ budget, items are expected to last more than one year.
A. capital
B. performance
C. line-item
D. program
A. Capital
29
30. The first step in developing a budget is to:
A. plan your projected costs
B. call other agencies and use their budget figures.
C. submit a cost estimate to the city record for a cost breakdown.
D. find out what money is available.
A. plan your projected costs
30
31. The internal review of the fire department’s budget is conducted by the:
A. city manager.
B. community members.
C. fire chief.
D. city council.
C. Fire chief
31
32. Which is an operating budget?
A. Used to pay for recurring expenses
B. Used to pay for long-term purchases
C. Categorizes expenditures by activity
D. List of revenue sources and proposed expenditures
A. Used to pay for recurring expenses
32
33. When inspecting an industrial facility, you note a NFPA 704 placard with a notation in the white section which indicates which hazard:
A. Special hazard
B. Flammability
C. Health
D. Electrical
A. Special hazard
33
34. The frequency of inspections for each occupancy is determined by:
A. the authority having jurisdiction.
B. the building code.
C. the life safety code.
D. previous hazards and violations.
A. the authority having jurisdiction
34
35. You are inspecting an assembly occupancy when you note an exit violation, you should:
A. issue a safety violation and document it.
B. have the problem immediately corrected and document it.
C. verbally allow the owner to fix the issue within 30 days.
D. If no previous violations, verbally allow the owner to correct the problem within 24 hours.
B. have the problem immediately corrected and document it.
35
36. Which of the following is correct regarding storage areas:
A. they must have a NFPA marking system placard within 6’ of the storage entrance.
B. hazardous materials storage requires a metal fence at 6’ high around the containers.
C. welding or cutting operations can occur no closer than 10’ from the designated storage areas.
D. cardboard and packing materials must be kept separate from sources of ignition.
D. cardboard and packing materials must be kept separate from sources of ignition.
36
37. When inspecting health care facilities with a standpipe connection, you should:
A. charge the system to 300psi and report any leaks.
B. ensure the threads are undamaged and inlets are free of debris.
C. test the 1.5” fire hose in the wall cabinets.
D. replace all gaskets annually.
B. ensure the threads are undamaged and inlets are free of debris.
37
38. The hazard of a wet pipe system in a building occupancy is:
A. the sprinklers release at once.
B. they are known for slow reaction times.
C. the water can freeze and burst piping.
D. they require higher pressure than other systems.
C. the water can freeze and burst piping.
38
39. The red triangle in the NFPA 704 marking system identifies which hazard:
A. flammability
B. health
C. instability
D. special
A. Flammability
39
40. The yellow triangle in the NFPA 704 marking system identifies which hazard:
A. flammability
B. health
C. instability
D. special
C. Instability
40
41. The term used to describe the use of a specific building is:
A. construction
B. occupancy
C. structure
D. target hazard
B. Occupancy
41
42. Severe fire code violations found during a pre-incident/pre-emergency facility survey should be:
A. overlooked.
B. immediately fined.
C. sited for correction within 30 days.
D. immediately corrected.
D. Immediately corrected
42
43. Your priority during a pre-incident/pre-emergency survey is:
A. property conservation.
B. building construction.
C. life safety.
D. gathering owner’s information.
C. Life safety
43
44. The placard system for identification of the hazards of material for emergency response follows National Fire Protection Association Standard:
A. 1001
B. 1021
C. 1760
D. 704
D. 704
44
45. All National Fire Protection Association Standards are:
A. mandatory by Occupational Safety and Health Administration adoption.
B. adopted by the state or local jurisdiction.
C. required only if they relate to firefighter safety.
D. voluntary if approved by the state fire marshal.
B. adopted by the state or local jurisdiction.
45
46. A technique used to ensure that the owner, or designated representative, understands the purpose and results of an inspection is:
A. introductory remarks.
B. a follow-up inspection.
C. formal notice.
D. a closing/exit interview.
D. a closing/exit interview
46
47. If serious violations are discovered during the pre-incident survey, you should:
A. request the owner fix the violation.
B. issue a citation for the offense.
C. ignore the violation as surveys are not part of code enforcement.
D. tell other company officers about the violation so no one gets hurt.
A. request the owner fix the violation.
47
48. It is common for an inspection of a structure to begin at the:
A. highest level downward.
B. interior.
C. lowest level upward.
D. exterior.
D. Exterior
48
49. Floor plans drawn during building surveys should:
A. include only furniture.
B. include the layout of individual floors.
C. include property conservation considerations.
D. show a cross section of construction features.
B. include the layout of individual floors.
49
50. Building occupancy and code requirements are reviewed in the ___________ step of the inspection.
A. preparation
B. final
C. review
D. reporting
A. Preparation
50
51. ____________ are designed to ensure that recommendations made in the inspection reports are followed.
A. Enforcement procedures
B. Surprise visits
C. Follow-up inspections
D. Citations
C. Follow-up inspections
51
52. The ____________ should be in written form and include statistical data on the business.
A. inspection report
B. code requirement
C. enforcement procedure
D. permit application
A. Inspection report
52
53. A building, or portion of a building, used for educational purposes above the 12th grade is classified as:
A. an educational occupancy
B. a business occupancy
C. an assembly occupancy
D. an institutional occupancy
A. An educational occupancy
53
54. A building or portion of a building used for gathering 50 or more persons is a:
A. place of assembly
B. business occupancy
C. an educational occupancy
D. mercantile occupancy
A. place of assembly
54
55. Occupancies including bulk petroleum facilities, and parking garages, are:
A. target hazards
B. business occupancies
C. storage occupancies
D. mercantile occupancies
C. Storage occupancies
55
56. Buildings used to store, display, and sell merchandise are classified as a:
A. mercantile occupancy
B. business occupancy
C. storage occupancy
D. place of assembly
C. Mercantile occupancy
56
57. Occupancy type classification used as offices, service type or professional transactions are classified as:
A. an assembly
B. a factory
C. a business
D. an educational
C. A business
57
58. ____________ occupancies include properties devoted to processing, mixing, packaging, and/or repair operations.
A. Storage
B. Industrial
C. Mercantile
D. Commercial
B. Industrial
58
59. When an occupant is notified of the existence of a violation, the occupant should be:
A. verbally notified when to expect a follow-up inspection.
B. allowed a minimum of two weeks before a reinspection occurs.
C. notified in writing when a follow-up inspection will be made.
D. informed of the cost of fines relating to the violation
C. notified in writing when a follow-up inspection will be made.
59
60. If an exit door is obstructed, the hazard should be corrected:
A. before the inspection team leaves the premises.
B. within a reasonable scheduled time.
C. before the opening of the next business day.
D. within two business days.
A. before the inspection team leaves the premises
60
61. In the content of an inspection report, it is important for the writer to:
A. develop a table of contents.
B. develop a form.
C. create a report that is accurate.
D. develop a conclusion.
C. create a report that is accurate.
61
62. When performing a follow-up inspection, if hazards remain and the owner/occupant is making a conscientious effort to comply, the owner/occupant should be:
A. given an oral warning to complete correction within five business days.
B. given a written warning to complete the corrections.
C. given a date for another follow-up inspection.
D. issued a citation and/or fines to ensure completion.
C. given a date for another follow-up inspection.
62
63. The occupancy that includes buildings used for amusement or entertainment is:
A. institutional.
B. assembly.
C. educational.
D. target hazards.
B. Assembly
63
64. Before beginning an inspection, you should:
A. notify the building inspector.
B. review previous inspections.
C. notify the chief.
D. review the construction plans.
B. Review previous inspections
64
65. Building codes are:
A. adopted by the authority having jurisdiction.
B. adopted by regions.
C. mandated by the National Fire Protection Agency.
D. mandated by the Uniform Building Codes.
A. adopted by the authority having jurisdiction.
65
66. The single most crucial factor an officer must inspect is the:
A. fire protection system.
B. ventilation characteristics.
C. building construction.
D. means of egress.
D. Means of egress
66
67. The means of egress from a building should include:
A. public ways of adjoining properties with restricted access.
B. exit signs above each vertical exit.
C. unobstructed passageways.
D. elevators for occupants.
C. Unobstructed passageways
67
68. Codes and standards:
A. allow for a variety of performance standards.
B. are mandated by the National Fire Protection Association.
C. are uniform throughout the United States.
D. are written as minimum standards.
D. are written as minimum standards.
68
69. Which is the Type I building construction classification?
A. Ordinary construction
B. Fire-resistive construction
C. Noncombustible construction
D. Heavy timber
B. Fire resistive construction
69
70. The Type V classification of building construction includes:
A. Wood frame
B. Ordinary
C. Non-combustible
D. Heavy timber
A. Wood frame
70
71. Life safety information in a building survey and preincident planning is collected to assure:
A. protection of occupants.
B. location of hazards.
C. National Fire Protection Association compliance.
D. location of stored material.
A. Protection of occupants
71
72. In pre-incident planning, an estimate of the ____________ fire flow for the building should be developed to detect any deficiency in the water supply.
A. residual
B. average
C. reliable
D. probable
C. Reliable
72
73. After the pre-incident survey, you should:
A. project strategic and tactical probabilities.
B. notify the building department.
C. report it to the local fire marshal.
D. list code violations.
A. project strategic and tactical probabilities
73
74. An overhead diagram showing a view of the structure’s walls, doors, and stairs is a:
A. plot survey.
B. sectional view.
C. plot plan.
D. floor plan
D. Floor plan
74
75. The process of gathering and evaluating information about a particular building or occupancy is:
A. post-incident survey.
B. pre-incident mode.
C. post-incident mode.
D. pre-incident planning.
D. pre-incident planning.
75
76. Preparing for an incident begins with the development of:
A. strategic objectives.
B. standard operating procedures.
C. tactical objectives.
D. a pre-incident plan.
D. a pre-incident plan.
76
77. What type of construction would be at greatest risk from an exterior fire?
A. Type I
B. Type II
C. Heavy timber
D. Wood frame
D. Wood frame
77
78. Locations that have significant risk for loss of life or property are:
A. special operations hazards.
B. emergency occupancies.
C. high-risk properties.
D. incident emergencies.
C. High risk properties
78
79. Preplanning provides the company officer with data to evaluate and make recommendations for changes to:
A. building construction.
B. insurance company ratings for the occupancy.
C. tactical procedures.
D. code enforcement.
C. Tactical procedures
79
80. Which type of building construction is protected by encasement?
A. Fire-resistive
B. Ordinary
C. Wood frame
D. Heavy timber
A. Fire resistive
80
81. Adequate preplanning of structures will:
A. prevent fires.
B. provide crews with additional work not related to their job description.
C. not affect firefighter safety.
D. reveal hazards that may exist.
D. reveal hazards that may exist
81
82. The building construction that provides for protected steel members, floors, and walls, designed to limit fire spread is ____________ construction.
A. ordinary
B. Type IV
C. Type III
D. fire-resistive
D. Fire resistive
82
83. Which is the Type IV classification of building construction?
A. Wood frame
B. Ordinary construction
C. Non-combustible construction
D. Heavy timber
D. Heavy timber
83
84. Directions: Read the following statements, then choose the correct answer from choices A-D below.
Statement 1: The structure itself presents a fire load except for Type I and Type II buildings.
Statement 2: The structural fuel load includes the combustible portions of walls, floors, and roof of the structure.
Statement 3: Type III construction consists of exterior walls made from combustible material.
A. Statement 1 is true; statements 2 and 3 are false.
B. Statements 1 and 2 are true; statement 3 is false.
C. Statement 1 is false; statements 2 and 3 are true.
D. All three statements are true.
B. Statements 1 and 2 are true; statement 3 is false.
84
85. Once a local jurisdiction adopts a code, the company officer should:
A. become familiar with it so they can use it during company inspections.
B. not use it for inspections because they have no authority to use it.
C. only use it if they find a life safety problem during a pre-planning inspection.
D. immediately schedule all target hazards for new inspections.
A. become familiar with it so they can use it during company inspections.
85
86. Drawings used to indicate how a building is situated with respect to other buildings and streets in the area are the:
A. floor plans.
B. plot plans.
C. elevations plan.
D. surveys plans.
B. Plot plans
86
87. The type of drawing needed to show general building design is a:
A. perspective sketch.
B. floor plan.
C. fire prevention drawing.
D. building isometric.
B. Floor plan
87
88. The priority of the preincident plan is to:
A. identify means of access and egress for emergency vehicles.
B. locate primary and secondary water supplies.
C. locate hydrant, standpipe connection, sprinkler connection, and necessary valves.
D. identify life safety risks.
D. Identify life safety risks
88
89. The life safety priorities that company officers must remain focused on during a pre-incident survey are:
A. building construction, and property conservation.
B. water supply and building construction.
C. strategies, tactics, and rescue.
D. location of exits and areas of safe refuge.
D. location of exits and areas of safe refuge.
89
90. A floor plan sketch or diagram of a structure consists of:
A. a detailed view of the construction features of a building.
B. an outline of each floor of the building showing walls, partitions, and openings.
C. a cutaway view of a particular portion of a building.
D. showing the building and grounds if inspected.
B. an outline of each floor of the building showing walls, partitions, and openings.
90
91. The bulk/quantity of material that will burn if ignited is:
A. British Thermal Units.
B. rate of rise.
C. fuel/fire load.
D. ignition temperature.
C. Fire/fuel load
91
92. In advance of an emergency, actions taken that develop operational capabilities and facilitate an effective response are:
A. standard operating guidelines.
B. size-up.
C. resource inventory.
D. pre-incident planning.
D. Pre-incident planning
92
93. A survey made by a fire company is primarily conducted to collect information for:
A. enforcement of fire codes.
B. fire prevention programs.
C. pre-incident planning.
D. insurance companies.
C. Pre-incident planning
93
94. Ordinary construction is:
A. Type I fire resistive.
B. Type II non-combustible.
C. Type III masonry exterior walls.
D. Type IV heavy timber.
C. Type III masonry exterior walls.
94
95. One of the main purposes of performing pre-incident surveys is to:
A. reduce fire department liability.
B. conform to department policies.
C. minimize life safety risks.
D. ensure compliance with building codes.
C. minimize life safety risks.
95
96. The system that allows firefighters to connect hose packs inside the building for firefighting is:
A. standpipes.
B. sprinklers.
C. fire pumps.
D. detectors.
A. Standpipes
96
97. Which is the Type III classification of building construction?
A. Ordinary construction
B. Fire-resistive construction
C. Non-combustible construction
D. Wood frame
A. Ordinary construction
97
98. Pre-incident surveys are completed:
A. for the same purposes as code enforcement inspections.
B. to familiarize the crew with the layout and hazards of the building.
C. to charge building owners fees for both code enforcement and pre-incident surveys.
D. to identify violations and make immediate corrections.
B. to familiarize the crew with the layout and hazards of the building.
98
99. Building construction classifications are based on:
A. occupancy.
B. each state’s building department selects their own classifications.
C. materials used in construction and hourly fire resistive ratings.
D. the height of the building.
C. materials used in construction and hourly fire resistive ratings.
99
100. The primary concern for firefighter safety with respect to the roof is:
A. sudden and unexpected roof collapse.
B. where to ventilate the roof based on its shape.
C. limited access to the roof due to construction materials.
D. falls off the roof during routine ventilation.
A. sudden and unexpected roof collapse.
100
1. What is the primary method to determine the needs of customer service?
A. Send surveys due to their high rate of return.
B. Listen to their feedback.
C. Wait for citizens to call with a complaint.
D. Personal visits.
B. Listen to their feedback
Fire officer 1
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