1
Q
What are the 10 Excellence tools and tactics that are embedded in the 17 18 operational plan in the safety and quality group
A
Rounding traffic light reports key words managing up Hourly rounding Care boards HAIDET ISBAR Clinical Handover Follow up phone calls
2
Q
what are the tools and tactics (excellence and other) being used to attract develop and retain competent and capable staff with the right cultural fit?
A
Monthly accountability meetings
PDRs
3
Q
What does HAIDET stand for
A
H - Hand hygiene A - Acknowledge I - Introduce D - Duration E - Explanation T - Thank you, tidy up, time
Service Manager Application
flashcards
Decks in class (10)
# Cards
-
Knowledge And Understanding Of Contemporary Mental Health Practice8
-
2 Demonstrated ability to provide strong clinical and administrative leadership8
-
Self promotion: skills strengths and what makes me the right candidate for the job2
-
Mental health service Strategic Directions and Operational Plan2
-
Excellence3
-
3 Demonstrated ability and experience in financial and human resources8
-
4 Commitment to supporting the strategic direction of the mental health service5
-
5 Ability to plan monitor and evaluate program effectiveness6
-
6 Proven ability to effectively manage a complex clinical service6
-
7 Demonstrated high level of written and verbal communication and above average computer skills0
