Experience Cloud

Question 1

Lemmatization

Answer 1

Helps user find different forms of words in Search. A search for “bean” will also display results for “beans”

Question 2

Spelling Correction

Answer 2

Corrects the users spelling in the search feature

Question 3

Expanded Queries

Answer 3

If a search term returns no results, this feature finds matches where search term is part of a word or punctuation is slightly different. Mocha becomes “mochaccino”

Question 4

AND/OR Searching

Answer 4

If a user searches for “French Press”, first we look for results to return that contain French AND Press. If there aren’t any, we look for results to return that contain French OR Press