Features & Functionality - 3.7 Checkout

Question 1

What is the data flow for the checkout process?

Answer 1

• Customer given option to login.
• Customer enters shipping address on step #1.
• Customer chooses shipping method.
• Proceeds to Review & Payment.
• Customer selects payment method.
• Customer can change billing address.
• Customer enters credit card information (if applicable).
• Customer places order.

Question 2

How is tax calculated?

Answer 2

• Tax is manually calculated on products for the specified destination.
• This is found in Tax Rules and Tax Zones and Rates.
• Tax Rules are an aggregation of Tax Zones and Rates.

Question 3

How is are the totals calculated?

Answer 3

• Per address
• With the number of products shipped to that address
• Shipping is added
• Discounts are subtracted
• Tax is applied (possibly including shipping)
• Any other custom totals applied in here

Question 4

What product types do not require any shipping cost?

Answer 4

• Downloadable
• Virtual
• Gift card (possibly)

Question 5

Can a customer apply a coupon on the order review page?

Answer 5

Yes

Question 6

Is it possible to change product quantity during checkout, on the
order review page?

Answer 6

No

Question 7

What is a gift certificate, and how can it be used?

Answer 7

• Gift certificate (card) is a means of gifting someone else with money already paid to the store (which keeps the funds there).
• EE has the capacity for this, and allows these gift cards to be used at the payment step.