which is another name for blood bank
immunohematology
the chemistry department within the clinical laboratory is reviewing current process and policies with which other hospital Department would the laboratory coordinate therapeutic drug monitoring
Pharmacy
which levels are measured within an electrolyte panel
sodium and potassium
why is promoting good public relations a part of a phlebotomist role
it is viewed as valuable in the delivery of patient care
which department is responsible for administering oxygen therapy
respiratory therapy
which is the literal translation in Greek for the term phlebotomy
vein incision
which responsibility is least likely to appear on a job description for a phlebotomist
starting IV
what are the credentials for an ASCP certified phlebotomist
PBT
what is earned as proof of participation in workshops to upgrade skills that is required by some agencies to renew certification
CEU
which patient situation would cause a barrier of effective communication?
does not speak English
what statement is confirming response to a patient is a confirming response to a patient
I understand how you must be feeling.
which behavior demonstrates negative kinesics
frowning
which observation communicates unprofessionalism and the intense odor of Cologne.
intense odor of Cologne
Which action is considered improper telephone etiquette
hanging up on angry callers
which duty is least likely to be performed by local public health agencies
licensure of healthcare personnel
which situation demonstrates integrity?
a phlebotomist who follows the rules when obtaining a blood sample
which laboratory department prepares blood products to be used for patient transfusions
immunohematology
Drawing a patient’s blood without his or her permission can result in a charge of
assault and battery
two phlebotomists are discussing a patient’s condition in the elevator, they are overheard by the patient’s daughter. This is an example of what
invasion of privacy
which of the following would not violate a patient’s right to confidentiality?
sharing collection site information on a difficult patient
malpractice is a claim of
improper treatment
if a phlebotomist blank, he or she is negligent
fails to put the needle and holder in the sharps container
a national organization that sets standards for blood for four phlebotomy procedures, is
COSI
which action will compromise the quality of a specimen
partially filling a liquid EDTA tube