PSYC 1004 > Final - Chapter 15 > Flashcards

Final - Chapter 15 Flashcards

(19 cards)

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1
Q

____ applies behavioral observation and feedback to keep workers injury-free.

A

Behavior-based safety (BBS)

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2
Q

____ requires the involvedment of all employees in reporting environmental hazards, close calls, and minor injuries.

A

Effective occupational safety

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3
Q

____ should replace “accident investigations”.

A

“Injury analyses”

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4
Q

True or false:

Discrimination is good, stereotyping is bad.

A

True

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5
Q

Synergy is facilitated by…

(three)

A

Diversity, empathy, and interdependency

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6
Q

The Platinum Rule

A

“Treat others the way they want to be treated”

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7
Q

____ enables the Platinum Rule.

A

Empathy

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8
Q

Leaders show humility by…

(two)

A
  1. Admitting their mistakes
  2. Asking for feedback
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9
Q

The five types of conversation progress from…

A

The past to the future

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10
Q

List the five types of conversation.

A
  1. Relationship
  2. Possibility
  3. Action
  4. Opportunity
  5. Follow-up
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11
Q

List five areas that benefit from systems thinking.

A
  1. Creativity
  2. Problem solving
  3. Productivity
  4. Mental health
  5. SWB
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12
Q

A win-lose mindset is more common in ____ cultures.

A

Individualistic

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13
Q

A tight vs. loose culture influences…

(four)

A
  1. Attitudes
  2. Behavior
  3. Health
  4. Happiness
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14
Q

Tight personalities reflect which of the Big 5 traits?

A
  1. Conscientiousness
  2. Agreeableness
  3. Emotional stability
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15
Q

Tight personalities are also called…

A

Stable

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16
Q

Loose personalities reflect which of the Big 5 traits?

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A
  1. Extraversion
  2. Openness
17
Q

Loose personalities are also callled…

18
Q

Leaders promote and support…

Study These Flashcards
A

Psychological safety

19
Q

When do people feel psychologically safe?

(four)

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A
  1. They feel included
  2. They are learning
  3. They are contributing
  4. They can challenge the status quo
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