What is the difference in QC and QA?
QC is the standards to which the construction or assembly of a building component has been incorporated into the projects design, while QA is the process that verifies these standards have been rated
What are some issues with quality design?
- missing details
- constructability issues
- lack of coordination b/w A/E
What are some actions taken to keep quality from dropping that owners and there consultants can pursue?
- conduct in-house peer reviews of plans and specs
- Involve a QC/QA consultant
- Update any systems that stand in way of quality document development
- Establish accountability for everyone at every stage of document development
What is Total Quality Management (TQM)?
TQM encompasses elements that form the basis of a companywide focus on quality- elements that extend fro the office to the field.
What is benchmarking?
Benchmarking is a procedure where a company seeks out and studies the best practices in order to produce a superior preformance.
What are two types of beenchmarkinghow and how do they work?
- Internal benchmarking which is investigating the practices and perfomances within a company
- External benchmarking which compares the company’s practices and performances with world class performers.
What is ISO and what does it do?
The International Standards Organization, founded in 1946, was set up to promote voluntary manufacturing and trade communication standards.
What are some of the basic quality management principles involved with ISO
- Management Responsibility
- Quality system principles
- Contract Review
- Purchasing
- Inspections and Testing
What is the Sigma Six Approach?
An equation used by statiticians to measure the variablility in any process. For motorola it must have produces 3.4 per million opportunities to achieve this.
What aspects of a consruction company help start the right track for QC/QA?
the quality of : 1. estimating departments product 2. the purchasing function 3. the accounting department All these reflect the company image back to the community
What are toolbox talks good for?
a good venue for discussing quality issues and examples of lack of quality can be directed toward those responsible subcontractors and tradespeople
Where does the control of quality construction begin?
With and intense review of the plans and specs
Why is it important to address QC/QA in preconstruction conference?
To bring together the GC, Subs, A/E to ensure that the critical components of construction proceed so that the highest quality results are achieved.
What are two ways to physically see if QC/QA aspects have been met in design construction components before construction procedes?
Using Sample Panels and Mock-ups
Does a punch list qualify as a QC/QA checlist?
yes this helps the proj super and manager get closer to that ZERO PUNCHLIST GOAL
What does a clean site do?
If done inside and out of building this improves overall quality of work.
When is the perfect time to discuss and review quality issues during the project?
At weekly subcontractor meeting
What is the purpose of a Construction Quality Control Plan (CQCP)?
To delope a plan that involves formulating a set of policies and procedures, also requiring a qualifiedd individual to assume the duties and responsibilities of a CQCP manager,
What is the inspection checklist method?
This is a series of forms developed by the CQCP manager, that assist field supervisors in their weekly inspections of the work of various trades
What do inspection checklists serve as?
They serve as a guide and also provide inspecting supervisors with some basic knowledge of the quality points associated with each trade.
What are four quality inspection tips?
- Inspect quality on walkthroughs at a bare minimum of once weekly
- Prompt notification of unacceptable work, materials, or equipment.
- Directly call Subs owner or manufacturer/vendors reps if substandard work or repeated lack of quality continues
- conduct a walkthrough to create a punchlist advising all subs of unacceptable work and whenit must be completed by.
What is sustainability?
Sustainability is an economic state where the demands placed upon the environment by people and commerce can be met without reducing the capacity of the environment to provide for future generations
What do they mean when they say sustainability?
the quest to sustain economic growth while maintaining long-term environmental health.
What is LEED?
The Leadership in Energy and Environmental Design, it is a trademark-protected rating system developed by the United States Green building Council USGBC, a program of standards and certification for accreditation purposes.
