a process of oral communication that involves small groups (two-seven participants as sender or receiver)
Dyadic Comm
What are the nature of Dyadic Comm, explain
Intimacy (shared history)
Immediacy (process takes place now, so feedback is immediate)
Proximity (process is face-to-face)
A Conversation is…
- Interpersonal relationships evolve
- Spontaneous
- Can take place anywhere
- shared history
- face-to-face
What are the fx of Dyadic Comm?
EGECB
- ESTABLISH self-identity/personal discovery
- GAIN info
- ESTABLISH meaningful relationships
- CHANGE attitudes/behavior
- BUILDING a context of understanding
Nature of Conversation
- involves two active participants
- has no specific topic or purpose
- participants have a shared history
- spontaneous/unplanned
- flow of message is two-way
- reception & evaluation of feedback are immeiate
How to be a good conversationalist
- awareness of others
- awareness of self
another form of dyadic comm involving two active participants in a face-to-face encounter
Dialogue
How is Dialogue different?
it is purposive
it has definite agenda/topic (usually problem solving)
Characteristics of a Dialogue
- planned
- more intimate (problem-solving)
- requires more self-revelation
- more orderly than a conversation
What is the five-step pattern for a dialogue
- Greeting and small talk
- Introducing the topic
- Exchanging and processing of info
- Summarizing decisions and clarifying the next step
- Formal Closing
Characteristics of an Ethical Dialogue
AECPES
Authenticity Empathy Confirmation Presentness Equality Supportive Climate
a dyadic comm involving to parties: the interviewer and interviewee or subject for gathering info
Interview
Purposes of Interview
Press Interview Performance-appraisal Interview Counseling Interview Grievance Interview Correction Interview Sales Interview Exit Interview Survey Interview
gathers info, facts, and data to review a problem
pres interview
evaluates the job performance of someone for purposes of promotion
Performance-Appraisal interview
seeks to alter undesirable behavior
counseling interview
aims to improve or solve problem situations
grievance interview
identifies unacceptable behavior for the purpose of modifying such behavior
correction interview
presents a solution to a problem and makes a sale
sales interview
identifies one’s reasons for leaving or creating goodwill
exit interview
seeks to gather data to answer some research questios
survey interview
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Oral Comm 128
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Verbal and Non-Verbal32
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Models of Communication13
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Nonverbal Communication11
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Chapter 5: Levels of Formality15
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Chapter 6: Types of Nonverbal Communication9
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Chapter 7: Listening9
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Finals: Chapter 9 INTRAPERSONAL20
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Finals: Chapter 10 DYADIC COMMUNICATION21
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Finals: PUBLIC COMMUNICATION5
