flashcards (1)

(49 cards)

1
Q

What is Jeff Bezos’s ‘Day 1’ philosophy at Amazon?

A

Encouraging employees to act as if every day is the first day of the company’s existence.

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2
Q

According to Inc.com, which type of CEO keeps bringing on new products to foster growth?

A

The ‘Create the Future’ leader.

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3
Q

According to Inc.com , How does a ‘Fast Follower’ CEO typically operate?

A

By quickly mimicking the successes of other companies.

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4
Q

According to Inc.com, What defines a ‘Head in the Sand’ leader?

A

A leader who limits future investment to maximize profit from core businesses.

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5
Q

What has been the primary criticism of Andy Jassy’s leadership at Amazon compared to Bezos?

A

A lack of organizational dynamic and creative leadership.

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6
Q

According to the Amazon Midlife Crisis article, what effect did shifting LPs to punitive benchmarks have on employees?

A

It eroded employee trust and interest.

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7
Q

What is the primary function of long-term business success

A

The ability to compete successfully in both mature and new businesses simultaneously.

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8
Q

What two factors pair with organizational alignment to cause ‘Success Syndrome’?

A

Structural and cultural inertia.

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9
Q

Why should new ventures be structurally separated from the mature business?

A

To achieve their own alignment without being micromanaged by the core business.

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10
Q

What is the primary focus of an ‘Exploit’ leader?

A

Narrowing (reduce variance, hit targets, and increase efficiency.)

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11
Q

What is the primary focus of an ‘Explore’ leader?

A

Opening (increase variance, learn from failure, and pursue discovery.)

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12
Q

How does an ‘Ambidextrous Leader’ act as a bridge?

A

They ensure ‘Exploit’ doesn’t starve ‘Explore,’ while ‘Explore’ doesn’t waste resources without learning.

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13
Q

What does the phrase ‘culture eats strategy for breakfast’ imply?

A

Culture is a necessary prerequisite for successfully transforming an organization.

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14
Q

According to Schein, what are ‘Underlying Assumptions’ in an organization?

A

Deep and unconscious beliefs about the organization.

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15
Q

What are ‘Norms and Values’ in Schein’s cultural framework?

A

Expectations that can be explicitly articulated or practiced.

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16
Q

What are ‘Cultural Artifacts’? in Scheins levels

A

Visible manifestations of culture such as dress, symbols, and language.

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17
Q

What is ‘Cultural Lock-In’? in Schein’s levels

A

The inability to change deeply embedded assumptions despite shifts in the environment.

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18
Q

What are the four stages of Cultural Lock-In leading to failure?

A

Past Success → Rigidity → Resistance → Decline.

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19
Q

Under what three conditions does a strong culture become a competitive advantage?

A

When it creates value, aligns with strategy, and is difficult to imitate.

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20
Q

What are three benefits of strong cultural norms?

A

Reduced ambiguity, increased coordination, and increased conformity.

21
Q

five common mechanisms used to build a strong culture.

A
  1. Leader actions (repetitious messaging).
  2. Involvement (building ties)
  3. Clear signal (stories or symbols)
  4. Aligned reward systems
  5. Aligned HR systems
22
Q

How did GM’s CEO shift the ‘head nod’ culture into a contract of execution?

A

By treating a nod as a formal commitment rather than a private refusal to implement change.

23
Q

What is the ‘Paradox of Success’?

A

Factors that led to initial greatness (efficiency, strong culture) eventually become traps preventing adaptation.

24
Q

What does the concept of ‘Organizational Ambidexterity’ suggest a firm must do simultaneously?

A

Exploit current resources for today’s profits and explore new opportunities for tomorrows growth.

25
What is 'Incremental Innovation'? in innovation stream
Small improvements made to existing products or processes (Exploit).
26
What is 'Disruptive Innovation'? in innovation stream
Radical shifts to markets involving entirely new technologies or business models.
27
What is 'Architectural Innovation'? in innovation stream
Reconfiguring existing technologies into a new design or for a new market.
28
What is 'Modular Innovation'? in innovation stream
Moving toward new markets and capabilities through exploration and experimentation.
29
Why do Exploration and Exploitation require different organizational alignments?
They involve different business models, competencies, incentives, and cultures.
30
What were the three core capabilities that led to Amazon's success?
Customer focus, logistics, and technology (AWS).
31
Why was the Ball Company successful in transitioning away from glass jars?
They viewed themselves by their skill set rather than a specific product, allowing them to exit glass market for plastic/metal market.
32
What are the three components of 'Dynamic Capabilities'?
Sensing, seizing, and reconfiguring.
33
characterize the primary cause of firm failure?
Failure in leadership. leaders must reorganize the firm and implement ambidextrous leadership for long term success
34
Why did Blockbuster fail while Netflix succeeded during the market shift to streaming?
Blockbuster viewed streaming as uneconomic and responded defensively to market shifts, while Netflix saw DVDs as a temporary phase, cannibalized it and invested in streaming.
35
What caused Sears to ignore the rise of big-box discounters/ specialty retailers like Walmart?
Sears created a rigid culture and cost structure that couldn't pivot when consumer habits changed. It is a prime example of Structural Inertia.
36
What trapped Kodak in its old business model ( achieving exploit but not explore)
Massive profit margins on silver halide (film) created a resistance (saw it as a threat) to low-margin digital alternatives.
37
In the context of execution, how is 'Management' distinguished from 'Leadership'?
Management is about execution and controls (on time), while Leadership is about direction and redesign (right place).
38
In the Execution = Alignment model, what are the four elements that must fit together?
Strategy, Key Success Factors, People, and Culture.
39
What is 'Structural Inertia'?
The resistance to change in systems, processes, and metrics that have become standard over time.
40
What is 'Cultural Inertia'?
Norms and identity forming around yesterday's success, where people are promoted for fit rather than adaptability.
41
What was the lesson learned from the SAP 'strategy right, alignment wrong' case?
A dominant mature business can suffocate a new venture unless the new alignment is protected.
42
What cultural belief led to Polaroid’s downfall despite its digital sensors?
The belief that customers would always want physical prints (Cultural Inertia). They were tied to their old business model
43
Why was Nokia unable to pivot when the iPhone shifted the market to software?
Nokia was optimized for hardware excellence (Exploitation), and its structure and culture was too disconnected to pivot to software
44
In leading a mature unit and new venture, what should the focus be?
Explore heavily
45
Why is 'alignment' considered the underlying mechanism of execution?
It ensures that strategy, people, culture, and key success factors are all working toward the same goal.
46
What is the primary risk of not separating a new exploratory venture?
It may be micromanaged or suffocated by the mature business's alignment and metrics.
47
ability to run multiple alignments and is a design and leadership change
ambidexterity
48
Cultural interia
norms and identity form around yesterdays success
49
Organizational culture can be..
..a competetive advantage or disadvantage if it doesnt match up with the strategy