12.5.2.1 Medical Incidents procedures (2026)
- Advise PIC
- Administer first Aid
- Ask for on-board medical volunteer
- A) medlink via wifi
B) MedAir App then medlink via dispatch
C) Telemedicine checklist and medlink
Note: delay call to medlink until all checklist and assessment made
No presonnal via radio, use ACARS PHXMACR
If unable to contact medlink, crew may decide to divert with advice of volunteer
12.7.2.1 «MINIMUM FUEL» to ATC (2026)
All planned options are reduced to a specific airport (NAIFR or dropped the alternate)
Not an emergency
Any further delay=burning into Reserve
Advise dispatch
Consider ASR
12.7.2.2 Fuel Emergency (2026)
MAyday mayday mayday FUEL
When under existing or expected condition, burning into reserve
12.14.2 Bird Strike (2026)
High speed, high thrust and mass of bird
On Take off: NADP1 if possible
On landing, when landing is assured consider flying through birds instead of go-around
No reverse if possible on landing to avoid further engine damage (high vibration)
12.12 right to refuse to work flow chart (aircraft in operation) or not in operation… (2026)
A) Aircraft in operation: flowchart-Smart doc… Flight operations/reference and policy Information
B) Aircraft not in operation: Manager or Duty Piloy
12.7.3 Fuel spills (2026)
Cease fuelling immediately
Advise dispatch, ATC and cabin crew
Deplane pax if major fuel spill, and clear of spill (1,5m ou 12mm)
APU can be shutdown as per FCOM 330
12.6.2 Unusual aircraft handling (2026)
Logbook 27-00 Description: Unusual aircraft handling during… Dispatch to coordinate with load Maintenance
12.3.4.1 Urgent Communications with F/A (8) (2026)
- Incharge flight attendant report to/call the flight deck. (Establish comm. Prepare PELC) (alse after rapid D)
- Emergency stations-emergency stations (2 min in prepared emergency landing)
- Brace for landing, brace for landing (30 sec prior to touchdown)
- Deplane immediately and leave your personal belongings
- Evacuate-evacuate
6.Attention Flight Attendant secure the cabin, passengers take your seats. - «Rapid Descent, Rapid descent»
- Back up to the flight deck, back up to the flight deck
12.3.6 Landing Briefing for Incidents or Emergencies (TTTBAD after) (2026)
- Type of emergency-Landing classification (mostly abnormal)
- Touchdown surface (mostly land)
- Time available
- Brace signals
- Advise pax (who makes PA)
- Displace passengers
Post landing
ARFF A330
ICAO 9
FAA E
12.3 Emergency during Pushback (2026)
«Emergency, emergency. STOP pushback STOP pushback»
12.3.3 Transponder CODE MAYDAY
7700
12.3.12 Transponder code COMM FAILURE
7600
12.4.9 Fire, smoke fume
When to initiate emergency (2026)
Initiate emergency if source positively determined
If cabin fire, it is not suggested
12.4.3 Fume that impair vision and breathing first action (2026)
O2 MASK for pilots and goggles
12.5.3 Presumed Death Onboard (2026)
Advise ATC
PIC note Position, time, altitude
Continuation or diversion (london 30 minutes)
