Foundation Module 12 - Issues

Question 1

What is the purpose of the issue practice?

Answer 1

To collect and Asda issues and control changes to the project baseline

Question 2

Definition of issue?

Answer 2

An event relevant to the project that requires project management consideration

Question 3

What are the types of issue?

Answer 3

• Request for change
• Event external to project
• Off specification
• Problem or Concern
• Business Opportunity

Question 4

Definition of change project baseline and change budget?

Answer 4

Change = a modification to any of the approved products that constitute the project baseline

Project Baseline = current approved version of the management products and projects products that are subject to change control

Change control = proceeds by which change may affect the project baseline are identified, assessed and then approved, rejected or deferred

Question 5

Issue techniques

Answer 5

1. Capture
2. Assess (request advice from project board)
3. Recommend
4. Decide (request advice or exception report)
5. Implement

Record in project log issue register

Question 6

Key management products for issues

Answer 6

1. Issue management approach (describes how issues will be captured and reported and explain how changes to the project baseline will be assessed and controlled)
2. Issue register (logs all issues during project lifecycle)
3. Issue report (describes issues impact on project baseline and identifies ways to resolve issue)