1.
Put patients’ interest first
2.
Communicate effectively with patients
3.
Obtain valid consent
4.
Maintain and protect patients’ information
5.
Have a clear and effective complaints procedure
6.
Work with colleagues in a way that is in patients’ best interest
7.
Maintain, develop and work within your professional knowledge and skills
8.
Raise concerns if patients are at risk
9.
Make sure your personal behaviour maintains patients’ confidence in you and the dental profession