Gemba

Question 1

“the real place”; refers to the location where value is created and ultimately improved

Answer 1

Gemba

Question 2

Taking the time to watch how a process is done; talking with those who do the job

Answer 2

Gemba Walk

Question 3

Muda + Mura + Muri =

Answer 3

Non-Value-Add

Question 4

What are the 7 steps for a successful Gemba Walk?

Answer 4

1. Define the problem
2. Have questions ready
3. Focus on the process, not people
4. Be where the value stream is
5. Record your observations
6. Have an extra set of eyes
7. Follow up and repeat

Question 5

According to the Toyota executive Taiicho Ohno, Lean Leaders should make it a habit to go to the Gemba in order to…
a) Instruct and support the workplace
b) Lead by example
c) Go see, ask why, and respect people
d) Find solutions for problems in the Value Stream

Answer 5

c) Go see, ask why, and respect people

Question 6

Why do we walk the Gemba?
a) To provide solutions to employees
b) To get to know the people in the company
c) To collect data that describes the process
d) To observe the process with our own eyes

Answer 6

d) To observe the process with our own eyes