What should always be prioritised
Patient safety
How can I be empathetic and professional
Show respect and understanding for all patients, colleagues, and family members involved
What should always be avoided
NEVER DISMISS CONCERNS
NEVER BE OVERLY CRITICAL OF ANYONES ACTIONS
How can I demonstrate teamwork and communication
Emphasise importance of collaborating effectively such as…
Seeking advice from seniors
Working in teams
Discussing issues openly to find solutions
How can I show integrity and accountability
Take responsibility for my actions and show honesty
What should be my response to an error
Focus on how to address it constructively and learn from the situation
How can I remain calm
Avoid impulsive or reactive decisions
Convey a clear thought process
What should you balance
Ppls needs with fair and informed decisions
What are examples of outlining steps you could take in a scenario
Gather more info
Consult guidelines
Escalate the issue to an appropriate person
Should responses be extreme
Never- make sure they’re balanced and practical
