1
Q
- A method of closure that utilizes the air pressure created by placing the dome of the vault onto the base of the vault, often called the diving bell principle
A
Air Seal
2
Q
- A transfer container consisting of a wooden tray with a cardboard covering for the casket
A
Air Tray
3
Q
- An enclosure for human remains in preparation for cremation. The container is composed of an appropriate combustible material; rigid enough for handling ease; assures the protection of the health and safety of the crematory operator as well as provide appropriate covering for the remains
A
Alternative Container
4
Q
- The lining attached to the undersurface of the foot panel of the casket and/or a component part of the throw (overlay) which extends downward into the body of the casket
A
Apron
5
Q
- The part of the casket handle that attaches the bar to the lug (ear)
A
Arm
6
Q
The sum of a group of numbers divided by the number of units
A
Average (Mean)
7
Q
(steeled, frosted)
Is a smooth non-polished finish for stone monuments and markers achieved by sandblasting a polished finish with steel shot or other abrasives
A
Axed
8
Q
A single handle is which the lug, arm, and bar are combined in one unit
A
Bail Handle
9
Q
- A part of the casket handle attached to the lug or arm and held by a casket bearer when moving and positioning a casket
A
Bar
10
Q
- The lower or supporting part of a monument. In some monuments, there may be a first, second, and third
A
Base
11
Q
- Molding along the lowermost edge of the body panels
A
Base Molding
12
Q
The portion of the casket upon which the human remains are placed
A
Bed
13
Q
A type of cemetery memorial consisting of a top piece supported by two standards; used to identify family burial plots or in conjunction with a family monument
A
Bench
14
Q
A small headstone, set above ground, with a slanting top
A
Bevel Top Marker
15
Q
A stand on which a casket is placed for funeral service display
A
Bier
16
Q
- A method of price quotation showing separately the price of the service to be rendered and the price of the casket
A
Bi Unit Pricing
17
Q
- A subdivision of a cemetery containing several lots
A
Block
18
Q
*The lower portion of the casket shell containing the top body molding, body panel, base molding, and casket bottom
A
Body
19
Q
A molding along the uppermost edge of the body panels
A
Body Ledge (Top Body Molding)
20
Q
- The horizontal portion of the top body molding (body ledge) where the gasket is placed on gasketed caskets
A
Body Ledge Flange (top body molding flange)
21
Q
Material which drapes the inside perimeter of the body of the casket
A
Body Lining
22
Q
Compose the sides and ends of the casket shell
A
Body Panels
23
Q
Component part of the cap (lid) on half couch caskets that provides support at the point of the transverse cut
A
Bridge (header, cap filler)
24
Q
- A twilled, napped, woolen or worsted fabric with a smooth lustrous face and dense texture; a fabric usually made of cotton, silk, or rayon woven in a plain or rib weave with a soft semi-gloss finish
A
Broadcloth
25
* A metal alloy consisting of 90% copper with tin and sometimes zinc comprising the other 10%
Bronze
26
Bare metal is scratched with an abrasive material and the finished until a smooth high gloss is obtained
Brushed Finish
27
A casket for interring or entombing human remains
Burial Casket
28
*The upper portion of the casket shell, including the ogee, crown, pie, and header
Cap / Lid
29
*The focal part of the interior which fills the inside of the crown, sometimes bordered by the roll (cove); may be referred to as the panel
Cap Panel
30
Any item of service or merchandise obtained from a third party and paid for by the funeral provider on the purchaser's behalf
Cash Advance Items
31
* Discounts from quoted prices as an inducement for prompt payment of invoices
Cash Discount
32
A rigid container designed for the encasement of human remains that is available in various shapes, other than arthropodal
Casket
33
A removable metal unit that is placed inside a wooden casket shell to provide protective qualities
Casket Liner
34
A device upon which caskets are placed, above the other, for display or storage
Casket Rack
35
The stand or support upon which a casket rests in the selection room
Casket Stand
36
Molten bronze poured into a mold and allowed to cool
Cast Bronze
37
Production method in which molten metal is poured into a mold, allowed to cool
Cast Hardware
38
An area of ground set aside and dedicated for the final disposition of human remains
Cemetery
39
* A monument erected to the memory of the dead, with the human remains not present
Cenotaph
40
A casket designed to be re-used for multiple funeral service events with a removable liner to facilitate the cremation or other disposition of human remains following funeral service events
Ceremonial Casket (rental casket)
41
A wheeled and collapsible stand for a casket
Church Truck
42
A crafted metal container with an applied enamel finish
Cloisonné
43
A rigid container designed for the encasement of human remains that is arthropodal in shape
Coffin
44
A structure, room, or space in a mausoleum or other building containing niches or recesses used to hold cremated remains
Columbarium
45
* A transfer container for uncasketed human remains consisting of a particle board tray with a cardboard cover
Combination Case (combo case)
46
Any product designed or intended to be used together as both a casket and as a permanent burial receptacle
Combination Unit
47
Setting prices based on the competitor's strategies, prices, costs, and marketing offerings
competition based pricing
48
* Particles of wood bonded together with waterproof glue; different types are distinguished by the size and shape of the particles of wood used
Composition Board
Particle Board
Pressed Board
Fiberboard
Hardboard
49
A grave liner consisting of six or eight slabs of unfinished concrete placed around the casket
Concrete Sectional
50
* Placing caskets for selection in their order of increasing or decreasing value
Consecutive Method
51
* To give to an agent to be cared for or sold and is not paid for until sold
Consignment
52
* A malleable, ductile, metallic element having a characteristic reddish brown color; frequently used in a construction of caskets, urns, and vault, due to its non-corrosive qualities
Copper
53
A casket made from a core of copper metal to which copper ions are combined by an electrolytic process
Copper Deposit
54
An optional part of casket hardware that is attached to the four corners of the body panel
Corner
55
* A container used to hold human remains constructed out of cardboard made with a series of alternative folds and ridges
Corrugated Container
56
Pricing based on the cost of producing, distributing, and selling the product plus a fair rate of return for effort and risk
Cost Based Pricing
57
A crypt in which the casket lies parallel to the face of the crypt
Couch Crypt
58
* A component part of the casket interior which lines the rim (ogee) and surrounds the cap panel
Cove
Roll
Puffing
59
A casket manufactured with easily combustible materials for the cremation of human remains following funeral service events
Cremation Casket
60
A non rigid combustible cremation friendly container for human remains
Cremation Pouch
61
A thin crinkled cloth of silk, rayon, cotton or wool
Crepe
62
* An exterior casket finish in which the metal is coated with a substance that wrinkles as it dries; most often found on less expensive caskets
Crinkled (wrinkled) Finish
63
* The uppermost part of the casket cap
Crown (swell)
64
* A casket interior style created by placing the lining material on a metal form, then adding weights, and using steam to permanently maintain the style. Casket interior cloths are then attached to a suitable casket upholstery (backing material)
Crushed Interior
65
A chamber in a mausoleum used to safeguard casketed human remains
Crypt
66
Setting prices based upon the buyers perceived value
Customer Value Based Pricing
67
* Caskets utilized to educate the selecting party regarding casket construction
Demonstration group (educational group)
68
* Main part of a monument. the upright portion above the base where the inscription is located
Die
Tablet
69
A disposition off human remains by cremation without formal viewing, visitation, or ceremony
Direct Cremation
70
* Illumination directly shining on an object
Direct Lighting
71
The method of selling merchandise whereby the funeral director remains in the selection room throughout the selection process
Direct Selection Room Procedure
72
A heavy durable cotton fabric with a short (1/8th inch or less), thick, velvety nap on one side; woven cloth with a suede-like appearance
Doeskin (moleskin)
73
* The top of a metal air seal burial vault which entraps air as it is put in position; it also supports the weight of the earth above
Dome
74
As related to animals, one that has been tamed and disciplined by human beings for personal companionship
Domesticated
75
* A method of closure that utilizes the principle of the air seal in conjunction with an epoxy material at the junction of the dome and the base of a metal burial vault
Double Seal
76
* The part of the casket handle attached to the casket body
Ear (Lug)
77
* A casket having ends in the shape of a half circle
Elliptic
78
* Material having designs raised above the surface; frequently seen on cloth covered caskets
Embossed
79
A range of derivative wood products, which are manufactured by binding together wood strands, particles, fibers, or veneers with adhesives to form composite materials. Sometimes referred to as composite wood or manufactured wood products
Engineered Wood
80
Eco-friendly approach that utilizes products, services and merchandise that are free of toxic/hazardous materials, are biodegradable or that minimize use of energy
Environmentally friendly (green, natural)
81
* An inscription placed on a monument to commemorate the deeds or qualities of the deceased
Epitaph
82
Wood that has been shredded into spaghetti-like strings
Excelsior (wood wool)
83
An agreement whereby a purchaser agrees to purchase goods or services from one seller, exclusive of all others, in exchange for a reduction in the per-unit cost for such goods or services
Exclusivity Discount
84
* The portion of the casket interior which extends over the top of the body molding (body ledge) for aesthetic value
Extendover
85
* Any metal formed from iron (steel or stainless steel)
Ferrous Metal
86
A material consisting of extremely fine filaments of glass embedded in various resins
Fiberglass
87
* The wedge-shaped portion of the cap (lid) at each end of a casket
Fishtail (pie)
88
* Pricing method in which the same dollar amount is added to the wholesale cost of merchandise
Fixed Dollar Amount
89
* Pricing method whereby the casket cost is multiplied by a constant factor
Fixed Multiple
90
* A casket shell design in which the sides and ends of the casket body flare out from the bottom to the top; a casket shell design that is narrower and shorter at the bottom than at the top
Flaring Square
91
* A finish used on casket exteriors free of gloss; a dull, lusterless surface
Flat Finish
Matte Finish
92
* The illumination produced by a tubular electric discharge lamp; the fluorescence of phosphors coating the inside of a tube
Fluorescent Lighting
93
A headstone which is set parallel with the surrounding terrain
Flush Marker
94
* A strip of metal, plastic, or cloth that is attached to the inside of the panel, covering the area at which point the roll (cove) is anchored
Fold
Gimp
95
A component part of the casket interior, which is inside the foot cap
Foot Panel
96
* Use of portions of caskets in the selection room vs full sized caskets
Fractional Display
97
* A cap opening style in which the rim (ogee), crown, and pies are formed with a transverse cut in the cap, thereby forming a one piece lid for the casket
Full Couch
98
* A method of price quotation in which the charges are broken down into several major component parts such as professional services, facilities, automobile and merchandise
Functional Pricing
99
A service commemorating the deceased with the body present
Funeral Ceremony
100
* Steel that has been coated with zinc for increased resistance to rust
Galvanized
101
The channel found on the foot panel header of a half couch casket
Gasket Channel
102
* A thickness measurements of metals
Gauge
103
A pricing method where the mark up varies
Graduated Recovery
104
An excavation in the earth as a place for interment
Grave
105
An outer enclosure consisting of a body and a one or two piece lid
Grave Box
106
An outer enclosure, which offers protection from the earth load but without protection from the elements
Grave Liner
107
A ceremony commemorating the deceased at the place of final disposition
Graveside Service
108
* A cap opening style in which the rim (ogee), crown, and pies are formed with a transverse cut in the cap, thereby forming a two piece lid for the casket
Half Couch
109
A high intensity light source that produces a white light approximating natural daylight
Halogen Lighting
110
* A sprayed finish that has the appearance of small indentations in the metal (as if struck by a ballpeen hammer); the indentations are in the paint and appear as the paint dries
Hammertone Finish
111
The handles, ornamental fixtures, and associated fittings attached to the casket shell
Hardware
112
* Any tough, heavy timber with a compact texture; any deciduous tree (any tree that loses its leaves annually)
Hardwood
113
The turned under edge or horizontal portion of the header of the casket cap
Header Flange
114
A component part of the casket interior which is inside the head portion of the cap; no distinction is made between the head panel and foot panel in full couch caskets
Head Panel
115
* Airtight; impervious to external influence; completely sealed by fusion or soldering
Hermetically sealed
116
A smooth, burnished, and polished finish used on casket exteriors; created by rubbing and polishing the surface to a finished or refined state
High Gloss Finish
117
That portion of the casket interior covering the hinges that attach the casket cap to the casket body; usually extends from the roll and becomes a part of the body lining
Hinge Cover
Hinge Skirt
118
* A type of cemetery monument in which the die is wider than it is tall
Horizontal Tablet
119
Disposition of human remains by burial without formal viewing, visitation, or ceremony except for a graveside service
Immediate Burial
120
* The illumination resulting from the glowing of a heated filament
Incandescent Lighting
121
* Reflected illumination of an object
Indirect Lighting
122
* The method of selling merchandise whereby the funeral director does not stay in the selection room during the selection process
Indirect Selection Room Procedure
123
Functional or ornamental covering for the foot end of a full couch casket; may be available for the head end in some full couch casket models
Inner Panels
124
* The method of price quotation by which each unit of goods and services is priced separately
Itemization
125
Hardware used to prop and hold a casket cap opening for viewing
Knee Brace
126
The process of bonding superimposed layers of different materials
Laminate
127
Grave space where two or more persons may be buried in grave liners, which have been stacked one on top of the other with the first person who dies being buried in the deepest grave liner
Lawn Crypt
128
A grave marker set parallel to the ground that covers a grave completely
Ledger
129
Light emitting diode lighting; a semiconductor device that convers electricity into light; noted for its high energy savings and long lasting durability
LED Lighting
130
A fabric made from flax; noted for its strength, coolness, and luster
Linen
131
* A subdivision of a cemetery which consists of several graves or interment spaces
Lot
132
An object, usually of one piece, used to identify individual graves
Marker
133
* The difference between the cost of goods sold and the selling price
Markup
134
* Pressed paper in sheet form; used in casket construction as a backing (upholstery) material
Masselin
135
Interior cloth or material that covers the mattress or bedding of the casket
Mattress Cover
136
An above ground structure or building containing crypts or vaults for entombment of caskets; may also include niches for cremated remains
Mausoleum
137
A value in an ordered set of values which represents the midpoint, whereby there are an equal number of values above and below the midpoint value
Median
138
A physical object designed for the purpose of remembering an individual, group, or event
memorial
139
A scheduled assembly of family and friends following a death without the deceased present
Memorial Gathering
140
A cemetery or section of a cemetery with only flush to the ground type markers
Memorial Park
141
A ceremony commemorating the deceased without the body present
Memorial Service
142
The purchasing, pricing, display, and sale of goods and services
Merchandising
143
A gasketed container, which can be used as an insert in a casket or as a separate shipping container
Metal Case
Ziegler Case
144
The value that occurs most frequently in a group of numbers
Mode
145
A single massive stone or rock, or a large piece of stone or rock, placed as a monument or marker in a cemetery or other place of remembrance
Monolith
146
A structure, usually of stone or metal, erected to commemorate the life, deeds, or career of a deceased person; derived from the latin word meaning "to remind"
Monument
147
Illumination by the sun
Natural Lighting
148
* A recess or space in a columbarium used for the permanent placing of cremated remains
Niche
149
Any metal not formed from iron
Non Ferrous Metal
150
A casket having eight angles or corners and therefore has eight sides or body panels
Octagon
151
The S shaped molding component of a casket cap
Ogee
Rim
152
The turned under edge or horizontal portion of the casket rim which comes into contact with the gasket or body ledge flange (top body molding flange)
Ogee Flange
Rim Flange
153
* Receptacle for communal placement of cremated and/or skeletal remains
Ossuary
154
Any container designed for placement in a grave to surround and safeguard a casket or urn, including burial vaults, grave boxes, and grave liners
Outer Burial Container
155
* The aesthetic covering for the foot cap or inner foot panel of the casket
Overlay
Overthrow
Throw
156
A pricing method using a single dollar amount to identify the charge for a group or bundle of goods and/or services
Package Pricing
157
Synthetic or natural organic polymers shaped when soft and then hardened
Plastic
158
A method of forming items by injecting molten plastic into a die
Plastic Extrusion Molding
159
The finish created when base metal is coated by another metal via an electrolytic process; often found on casket hardware; in casket construction identified by the term "deposit", as in "copper deposit"
Plated Finish
160
A woven cloth with a nap exceeding 1/8th inch
Plush
161
Thin sheets of wood glued together so the grains are at right angles to one another; an odd number of sheets will be used so the grain on the front and back will always run the same direction
Plywood
162
A smooth, glass-like appearance for stone monuments and markers achieved by running rough to fine grit diamond polishing wheels over the surface. The sun will often reflect of a polished granite surface
Polished
163
A compound, similar in appearance to plastic, that has a high molecular weight creating an extremely durable substance
Polymer
164
A leak resistant zippered bag designed to contain a dead human body and body fluids and is used mainly for the removal of dead human remains from the place of death
Pouch
165
A casket opening style in which the cap or lid at the head of the casket is completely removed for the purpose of viewing; the remains may be viewed from either side of the casket
Priest Casket
Slip Panel
166
Method by which prices are explained to the consumer
Price Quotation
167
* An incentive or inducement for a purchaser that will reduce the per unit cost for goods or services when purchases reach a larger number of quantities
Quantity Discount
168
The difference between the upper and lower limits of a series of numbers
Range
169
* The return of a portion of a payment
Rebate
170
A cremation container designed to encase human remains while placed in the shell of a rental casket (ceremonial casket). This container includes all necessary material and bedding for a dignified viewing
Rental Casket Insert
171
A rough rock finish for stone monuments and markers created by splitting or breaking the stone to enhance the natural finish and give it a more structured and balanced appearance
Rock Pitch
172
*The number of times sales in a given price bracket occur over a fixed period of time
Sales Frequency
173
A fabric woven to create a smooth lustrous face and dull back
Satin
174
A low luster finish used on casket exteriors that is smooth; with well defined, fine lines or striations
Satin Finish
175
Is a semi smooth finish for stone monuments and markers created as a result of the stone being cut with a wire or diamond saw
Sawed
176
A section in a cemetery set aside for the scattering of cremated remains
Scattering Garden
177
* A subdivision of a cemetery containing several blocks
Section
178
* A medium luster finish used on casket exteriors
Semi Gloss Finish
179
* A combination of a tailored interior with one or more other styles of interior for effect
Semi Tailored Interior
180
The basic exterior of a casket, including the cap (lid) upper portion and body lower portion
Shell
181
* A style of casket interior in which the material is drawn or gathered in parallel fashion in a multiple needle head sewing process
Shirred Interior
182
A cloth or garment in which human remains are wrapped for burial
Shroud
183
* A casket in which the cap is in two pieces. The rim (ogee) and foot panel is one piece, hinged to the top body molding; and the head panel is the second piece, hinged to the rim (ogee)
Single Hinged panel
184
A cemetery marker that has a face that has an angle greater than 45 degrees but less than 90 degrees in relationship to the terrain
Slant Marker
185
* Wood from cone bearing or coniferous trees
Softwood
186
Raw material used to manufacture products entirely from natural wood pieces that contain no wood by products or composite wood derivatives
Solid Wood
187
* A rust resistant metal alloy of steel, chromium, and sometimes nickel
Stainless Steel
188
A hardware production method whereby the casket hardware sections are pressed out on a hydraulic press
Stamped Hardware
189
* Casket in which the body panels are at a 90 degree angle to the bottom and the corners form 90 degree angles
State Casket
Vertical Side Square
190
* A non moveable casket handle
Stationary Bar
191
* Metal alloy consisting mainly of iron and carbon; used in caskets it is low in carbon which keeps it soft (mild) and malleable; commercial steel contains carbon in an amount up to 1.7% as an essential alloying constituent. May be referred to as carbon steel based upon the percentage of carbon in the alloy
Steel
192
Elongated indentations that are pressed into the casket bottom and help to strengthen the casket shell
Stiffeners
193
* The miscellaneous items provided or used to complement the services of a funeral director, i.e. register books, acknowledgement cards, memorial folders/programs, religious paraphernalia, flag case, etc
Sundry Items
194
* A moveable casket handle with a hinged arm
Swing Bar
195
* A tightly drawn casket interior style
Tailored Interior
196
A screw type fastener
Threaded Fastener
197
* The decorative or ornamental part of the casket handle that covers the exposed ends of the bar
Tip
198
* A method of closure that utilizes an epoxy compound in conjunction with tongue ingroove construction at the top edge and the lid of the vault
Top Seal
199
An enclosure used for the protection of human remains during transportation
Transfer Container
200
A rubber gasket that seals the space between the head and foot caps on a split cap or half couch metal casket
Transverse Gasket
201
* A style of casket interior created by placing a padding material between a lining material and a backing material, with subsequent stitches taken, forming small raised puffs
Tufted Interior
202
* A method of price quotation in which one price includes both service and casket
Unit Pricing
203
A container for cremated remains
Urn
204
A casket design in which the body panels display the shape of an urn
Urnside
205
An outer enclosure which supports earth load and offers limited protection from most outside elements
Vault
206
* A fabric of silk, cotton, and possibly rayon, with a nap typically found in higher quality caskets
Velvet
207
A type of cemetery monument in which the die is taller than it is wide
Vertical Tablet
208
Time set aside for friends and relatives to pay respect for the deceased
Visitation
Calling Hours
Visiting hours
209
* Created by gluing a thin layer of wood of superior value or excellent grain to an inferior wood
Wood Veneer
210
Bronze metal rolled into sheets
Wrought Bronze
211
Copper metal rolled into sheets
Wrought Copper
Mortuary Management 2
flashcards
Decks in class (13)
# Cards
-
10a. Wood Caskets34
-
10b. Metal Caskets44
-
10d. Casket Exteriors43
-
10e. Burial Vaults and Other Containers26
-
Exam 1 Study Guide54
-
13. Merchandising71
-
Exam 2 Study Guide46
-
Ch 14: Shipping Human Remains22
-
Ch 15: Disasters10
-
Ch 16: Cemetery and Mausoleum54
-
Exam 3 Study Guide47
-
Glossary211
-
Final Review48
