*GOAL SETTING*

Question 1

Goal Setting/Alignment

3 Levels of Goals

Answer 1

1. Individual goals:

• member of team

2. Unit goals:

• operating unit levels

3. Strategy goals:

• enterprise level

Real power of these 3 cascading goals lies in their alignment with objectives of the company alignment: everybody is involved in goals and understands benefits of it! Can only be realized by sharing information

Question 2

Smart Formel/Smart Goals

A goal should be:

Answer 2

• Specific: Goals should be specific, clear
• Measurable
• Attaining
• Flexible
• Relevant
• Time-bound: set realistic deadlines to achieve goals

Question 3

How to maximize Goal Success?

Answer 3

Establishing a sense of ownership!

• Team members have to see that given goals are important/worthy to reach
• Look for commitment:
  
  • Involve followers in setting goals
  • ask for constructive critics and listen carefully ->
    
    • become the owner of a goal

Question 4

5 Principles of Goal Setting

Answer 4

• Clarity:
  
  • Goal is clear! What is task for each member
• Challenging:
  
  • Goal is not too easy! Compare development level to find right degree of challenge (situational approach)
• Commitment:
  
  • Involvement of all team members in process
• Feedback:
  
  • Where is deficit? Should be constructive and critical!
• > necessary to remove obstacles
• Task complexity:
  
  • Increasing complexity means reducing motivation
    
    • right degree

Question 5

4 effects of Goals on Performance (Lock)

Answer 5

• Directive function:
  
  • Goals bring effort in direction of relevant activities
• Energizing function:
  
  • High goals lead to greater efforts
• Persistence:
  
  • Tight deadlines lead to more rapid work than lose deadlines (goal should be time-bound)
• Actions:
  
  • Developing a strategy to gain right knowledge and collect the knowledge necessary to achieve the goal.

Question 6

GROW Model

Answer 6

1. Goal: What do you want?

2. Reality: Where are you now?

4. Opportunity: What could you do?

5. Way forward: What will you do?