Graded Unit Question

Question 1

Your company has decided to internalise its staff training and development provision. To date, any staff training took place externally at training centres, however your management plan to set up an in-house computer training centre.
This will be used as a base to provide staff with continuous professional development opportunities in new business systems, processes, and software.

In preparation, the management have ordered twelve high spec desktop computers operating as stand-alone machines. It’s become necessary to have the ability to share files and one printer. All computers require internet access. Also, one of the computers will be used by a trainer who needs a projector.

Twelve tablet devices have also been ordered but these are limited use as staff have been unsuccessful in connecting them to the internet.
Your management stress that it is essential that all staff training is inclusive and available to all regardless of disability. This is significantas two staff members have limited sight, and one is a wheelchair user.

Bosses are excited about the prospect of having facilities to deliver training in-house but are worried about software and internetsecurity.

They would also like to keep costs down and are considering the viability of using open-source applications software.

The manager owner has asked for your advice on the following:

1. The best way to configure the desktop computers and tablets (4)
2. How to provide inclusive access to all regardless of their disability (2)
3. The advantages of open-source software and the types of software that would be needed (3)
4. Keeping company computers and information secure (3)
5. Any legislative areas (minimum of 3) that would apply to the new training room (3)

What advice would you give management? (Assume the computers already have an operating system with which you are familiar and that they can easily be connected to each other).

Answer 1

1.To optimally configure desktop computers and tablets, start by installing the required operating systems such as windows 11 on the computers, and then next establishing a workgroup named ‘COGC’ and implement scheduled Windows updates.

Proceed by enabling file sharing and granting printer access to all devices, ensuring that printer drivers are installed on each computer and that all devices are connected to the same network, either via Ethernet or Wi-Fi.

Additionally, it is important to install firewalls and anti-virus software on all computers & devices to safeguard against viruses and other external threats.

Further configurations involve establishing file permissions such as NTFS, scheduling backups, and configuring user accounts.

Question 2

Your company has decided to internalise its staff training and development provision. To date, any staff training took place externally at training centres, however your management plan to set up an in-house computer training centre.
This will be used as a base to provide staff with continuous professional development opportunities in new business systems, processes, and software.

In preparation, the management have ordered twelve high spec desktop computers operating as stand-alone machines. It’s become necessary to have the ability to share files and one printer. All computers require internet access. Also, one of the computers will be used by a trainer who needs a projector.

Twelve tablet devices have also been ordered but these are limited use as staff have been unsuccessful in connecting them to the internet.
Your management stress that it is essential that all staff training is inclusive and available to all regardless of disability. This is significantas two staff members have limited sight, and one is a wheelchair user.

Bosses are excited about the prospect of having facilities to deliver training in-house but are worried about software and internetsecurity.

They would also like to keep costs down and are considering the viability of using open-source applications software.

The manager owner has asked for your advice on the following:

1. The best way to configure the desktop computers and tablets (4)
2. How to provide inclusive access to all regardless of their disability (2)
3. The advantages of open-source software and the types of software that would be needed (3)
4. Keeping company computers and information secure (3)
5. Any legislative areas (minimum of 3) that would apply to the new training room (3)

What advice would you give management? (Assume the computers already have an operating system with which you are familiar and that they can easily be connected to each other).

Answer 2

2. Ensuring inclusive access for individuals regardless of their disabilities involves implementing various accessibility features on computers. These include utilising tools such as StickyKeys, Magnifier, Narrator, and Translator. Additionally, adjusting font sizes, background colors, and screen resolutions can enhance accessibility.

Providing larger monitor screens and desks with suitable height or height adjustment features further promotes inclusivity. Providing appropriate chairs and possibly offering wrist or foot rests also contribute to creating an accessible environment

Question 3

Your company has decided to internalise its staff training and development provision. To date, any staff training took place externally at training centres, however your management plan to set up an in-house computer training centre.
This will be used as a base to provide staff with continuous professional development opportunities in new business systems, processes, and software.

In preparation, the management have ordered twelve high spec desktop computers operating as stand-alone machines. It’s become necessary to have the ability to share files and one printer. All computers require internet access. Also, one of the computers will be used by a trainer who needs a projector.

Twelve tablet devices have also been ordered but these are limited use as staff have been unsuccessful in connecting them to the internet.
Your management stress that it is essential that all staff training is inclusive and available to all regardless of disability. This is significantas two staff members have limited sight, and one is a wheelchair user.

Bosses are excited about the prospect of having facilities to deliver training in-house but are worried about software and internetsecurity.

They would also like to keep costs down and are considering the viability of using open-source applications software.

The manager owner has asked for your advice on the following:

1. The best way to configure the desktop computers and tablets (4)
2. How to provide inclusive access to all regardless of their disability (2)
3. The advantages of open-source software and the types of software that would be needed (3)
4. Keeping company computers and information secure (3)
5. Any legislative areas (minimum of 3) that would apply to the new training room (3)

What advice would you give management? (Assume the computers already have an operating system with which you are familiar and that they can easily be connected to each other).

Answer 3

3. Open-source software offers numerous advantages, including its affordability—often available for free or at low cost—and its diverse range of applications such as antivirus software and productivity tools. Unlike proprietary software, open-source solutions free users from contracts, subscriptions, or licensing fees. Additionally, open-source software is highly customizable to meet specific needs. Furthermore, users can actively engage with the open-source community to contribute to the creation or improvement of code and programs, fostering collaborative innovation.

Question 4

Your company has decided to internalise its staff training and development provision. To date, any staff training took place externally at training centres, however your management plan to set up an in-house computer training centre.
This will be used as a base to provide staff with continuous professional development opportunities in new business systems, processes, and software.

In preparation, the management have ordered twelve high spec desktop computers operating as stand-alone machines. It’s become necessary to have the ability to share files and one printer. All computers require internet access. Also, one of the computers will be used by a trainer who needs a projector.

Twelve tablet devices have also been ordered but these are limited use as staff have been unsuccessful in connecting them to the internet.
Your management stress that it is essential that all staff training is inclusive and available to all regardless of disability. This is significantas two staff members have limited sight, and one is a wheelchair user.

Bosses are excited about the prospect of having facilities to deliver training in-house but are worried about software and internetsecurity.

They would also like to keep costs down and are considering the viability of using open-source applications software.

The manager owner has asked for your advice on the following:

1. The best way to configure the desktop computers and tablets (4)
2. How to provide inclusive access to all regardless of their disability (2)
3. The advantages of open-source software and the types of software that would be needed (3)
4. Keeping company computers and information secure (3)
5. Any legislative areas (minimum of 3) that would apply to the new training room (3)

What advice would you give management? (Assume the computers already have an operating system with which you are familiar and that they can easily be connected to each other).

Answer 4

4.To ensure the security of company computers and sensitive information, several measures can be taken. These include establishing and enforcing employee and account lockout policies, implementing robust password policies, installing reputable anti-virus software, and configuring firewall rules.

Additionally, it’s essential to disable any unused ports to minimise potential vulnerabilities. Staff training plays a crucial role in raising awareness about security best practices. Physical security measures such as securing entry points with locks and surveillance cameras add an extra layer of protection.

Furthermore, maintaining regular updates for the operating system and all installed software helps to patch any known vulnerabilities, bolstering overall security posture

Question 5

Your company has decided to internalise its staff training and development provision. To date, any staff training took place externally at training centres, however your management plan to set up an in-house computer training centre.
This will be used as a base to provide staff with continuous professional development opportunities in new business systems, processes, and software.

In preparation, the management have ordered twelve high spec desktop computers operating as stand-alone machines. It’s become necessary to have the ability to share files and one printer. All computers require internet access. Also, one of the computers will be used by a trainer who needs a projector.

Twelve tablet devices have also been ordered but these are limited use as staff have been unsuccessful in connecting them to the internet.
Your management stress that it is essential that all staff training is inclusive and available to all regardless of disability. This is significantas two staff members have limited sight, and one is a wheelchair user.

Bosses are excited about the prospect of having facilities to deliver training in-house but are worried about software and internetsecurity.

They would also like to keep costs down and are considering the viability of using open-source applications software.

The manager owner has asked for your advice on the following:

1. The best way to configure the desktop computers and tablets (4)
2. How to provide inclusive access to all regardless of their disability (2)
3. The advantages of open-source software and the types of software that would be needed (3)
4. Keeping company computers and information secure (3)
5. Any legislative areas (minimum of 3) that would apply to the new training room (3)

What advice would you give management? (Assume the computers already have an operating system with which you are familiar and that they can easily be connected to each other).

Answer 5

5.The legislative framework relevant to the new training room encompasses several key areas. Under the Data Protection Act, there is a duty to safeguard all personal data, including employee information, ensuring its security and accuracy.

Additionally, the Computer Misuse Act prohibits unauthorized access and modification of data and computer systems, establishing robust security measures as imperative. Providing comprehensive staff training is essential to uphold compliance.

Furthermore, the Health and Safety at Work Act mandates adequate training to ensure adherence to health and safety protocols within the workplace. It also necessitates providing a safe working environment that is properly maintained and where operations are conducted safely.

Adhering to these legislative requirements ensures both the protection of personal data and the well-being of employees in the training room