Group

Question 1

defined as two or more persons, interacting and independent, who have come together to achieve certain objectives.

Answer 1

Group

Question 2

Classification of Groups

Answer 2

Formal Group

Informal Group

Question 3

defined by the organization structure with designated work assignments and established tasks.

Answer 3

Formal Group

Question 4

formed by individuals and developed around common interests and friendship rather than around a deliberate design.

Answer 4

Informal Group

Question 5

Types of Formal Groups

Answer 5

1. Command Group

2. Task Group

Question 6

composed of individuals who report directly to a certain manager.

Answer 6

Command Group

Question 7

a group consisting of persons working together to complete a job task.

Answer 7

Task Group

Question 8

Why People Form Groups?

Answer 8

1. Need satisfaction
2. Proximity
3. Attraction
4. Goals
5. Economics

Question 9

Stages of Group Development

Answer 9

1. The Forming Stage
2. The Storming Stage
3. The Norming Stage
4. The Performing Stage
5. The Adjourning Stage

Question 10

-The initial entry of members to a group is a primary concern, it is characterized by uncertainty about the group’s purpose, structure and leadership.

• Specific concerns of the members consist of the following:
  1. They are eager to learn what tasks they will be performing
  2. How they can benefit from group behavior
  3. What constitutes acceptable behavior
  4. What rules must be followed

Answer 10

THE FORMING STAGE

Question 11

The stage when conflict within the group happens, the group experiences many changes, coalitions or cliques may form.

Answer 11

THE STORMING STAGE

Question 12

• Known as the initial integration stage, this is when the group really begins to come together as a coordinated unit.
• In this stage members feel a preliminary sense of closeness and would want to protect the group from disintegration.

Answer 12

THE NORMING STAGE

Question 13

• The group emerges as a mature, organized and a well – functioning group, and it is ready to focus on accomplishing its key tasks.
• This stage is also referred as TOTAL INTEGRATION STAGE

Answer 13

THE PERFORMING STAGE

Question 14

• Involves the termination of activities.

- Applicable to temporary groups such as committees, project groups, task forces and similar entities.

Answer 14

THE ADJOURNING STAGE

Question 15

provides useful and valid information.

Answer 15

Knowledge contributor

Question 16

forces members to look at how the group functions.

Answer 16

Process observer

Question 17

provides emotional support to teammates and resolve conflicts.

Answer 17

People supporter

Question 18

someone who confronts and challenges bad ideas.

Answer 18

Challenger

Question 19

someone who listens to whatever ideas or proposals presented by any member of the group.

Answer 19

Listener

Question 20

someone who mediates conflicts and disputes between parties.

Answer 20

Mediator

Question 21

provides the opportunity for every member to express their opinion

Answer 21

Gatekeeper

Question 22

– with the leader, the group can then move forward by defining its mission and determining its objectives.

Answer 22

Take-charge leader

Question 23

defined as the deterioration of mental efficiency, reality testing and moral judgment in the interest of group cohesiveness.

Answer 23

Groupthink

Question 24

Techniques in Group Decision Making

Answer 24

1. Interacting groups
2. Brainstorming
3. Nominal group technique
4. Electronic meeting

Question 25

typical groups in which members interact with each other face-to-face.

Answer 25

Interacting groups

Question 26

a group problem-solving technique which promotes creativity by encouraging members to come up with any ideas, no matter how strange, without fear of criticism.

Answer 26

Brainstorming

Question 27

a group-decision making method in which individual members meet face-to-face to pool their judgment in a systematic but independent fashion.

Answer 27

Nominal group technique

Question 28

a decision-making technique wherein members interact through computers, allowing anonymity of comments and aggregation of votes

Answer 28

Electronic meeting

Question 29

a formal group comprised of people interacting very closely together with a shared commitment to accomplish agreed-upon objectives.

Answer 29

Work Teams

Question 30

One that interacts primarily to share information and to make decisions to help each member perform within his or her area of responsibility. - Emphasize individual leadership, individual accountability and individual work products.

Answer 30

Work Groups

Question 31

Emphasize shared leadership, mutual accountability and collective work products.

Answer 31

Teams

Question 32

Types of Teams

Answer 32

1. Problem-solving teams 2. Self-managed work teams 3. Cross functional teams 4. Virtual teams

Question 33

groups of 5 to 12 employees from the same department who meet for a few hours each week to discuss ways of improving quality, efficiency and work environment.

Answer 33

Problem-solving teams

Question 34

is one that is empowered to make decisions about work schedules, task allocations, job skills training, performance evaluation, selection of new team members and controlling quality of work.

Answer 34

Self-managed work teams

Question 35

composed of employees from about the same hierarchical levels, but from different work areas, who come together to accomplish a task.

Answer 35

Cross functional teams

Question 36

those that use computer technology to tie together physically dispersed members in order to achieve a common goal.

Answer 36

Virtual teams

Question 37

searching for team players.

Answer 37

Selection

Question 38

a way of turning individuals into team players.

Answer 38

Training

Question 39

a powerful motivator if it is directed towards effective teamwork.

Answer 39

Rewards

Question 40

Potential Team Problems

Answer 40

Changing membership | Social loafing

Question 41

refers to the tendency for individuals to expend less effort working collectively than when working individually.

Answer 41

Social loafing