Oldroyd 2002 described what…
New Public Management
Foskett and Lumby (2002) four myths of hard HRM:
Who said that there are four myths of soft HRM?
Foskett and Lumby 2002
Who said staff are more likely to accept coaching rather than the line manager approach?
Lam (2001)
Who distinguished between with two models of HRM?
Storey 1992

Mo (1998) said appraisal should be…
supportive rather than directive
Who referenced the dichotomy between staff development and accountability?
Middlewood, 2002
What was Lam’s (2001) view of the appraisal process?
Staff more likely to accept coaching rather than the line manager approach
Who wrote about the New Public Management?
Oldroyd 2002
What was Middlewood’s (2002) view of the appraisal process?
Dichotomy between staff development and accountability
Who said appraisal should be supportive rather than directive?
Mo (1998)