human resources - training

Question 1

What is training?

Answer 1

The activities undertaken to equip employees with the necessary skills to carry out their jobs effectively.

Question 2

Give 2 benefits of training.

Answer 2

• Increased productivity
• Ability to deal with changes in technology
• Increased motivation
• Staff retention
• Production of high quality goods
• Good customer service

Question 3

What are the 3 methods of training?

Answer 3

• Induction training
• On-the-job training
• Off-the-job training

Question 4

When does induction training take place?

Answer 4

When an employee is new to their job.

Question 5

Give 2 aspects/things covered in induction training.

Answer 5

• Introduces employee to other workers
• Company rules and procedures
• Health and safety
• Basic skills required
• Expectations of the business

Question 6

Give 2 advantages of induction training.

Answer 6

• New employees feel confident when they start work
• Employees less likely to make mistakes
• Increases productivity
• Helps ensure health and safety is met
• Provides basic knowledge
• Familiaries new employees with workplace

Question 7

Where does on the job training take place?

Answer 7

Within the workplace.

Question 8

Give 2 advantages of on the job training.

Answer 8

• Often cheaper than other forms of training
• Business can make use of its own facilities and staff
• Specific to the business’ policies and working practies
• Cost-effective because employee works and learns at the same time
• Easier to monitor the success of the training

Question 9

Give 2 disadvantages of on the job training.

Answer 9

• Often given by colleagues so bad working practices can be passed on
• Internal trainers may not have the skills requires
• Takes the trainer away from their own job

Question 10

When is on the job training appropriate?

Answer 10

When practical skills are being taught.

Question 11

Where does off the job training take place?

Answer 11

Away from the workplace.

Question 12

Where is off the job training appropriate?

Answer 12

When the employee needs to know general information about the business or procedures.

Question 13

Give 2 advantages of off the job training.

Answer 13

• External trainers are experienced
• External trainers can have greater knowledge than people in the business
• Workers can be motivated to gain qualifications and new skills

Question 14

Give 2 disadvantages of off the job training.

Answer 14

• Often general and not specific to business
• More expensive than on the job training
• Normally involves at least one day off work so cover needs to be provided