Identifying Charge Errors in the Charge Router

Question 1

What are examples of critical errors?

Answer 1

Inactive procedure, Missing guarantor account, missing hospital account, missing procedure code, missing provider

Question 2

Charge router review workqueues catch minor/major charge errors?

Answer 2

Major

Question 3

T/F? Charges go through Charge Router Review workqueues after they enter the billing systems?

Answer 3

False, they go through Charge Router Review before they enter the billing systems.

Question 4

What are four functions of the charge router?

Answer 4

Checks charge sessions for errors, routes charges from clinical applications to billing applications, contains workqueues to hold problem charge sessions, allows for manual entry of charges