4 components of influencing (ATTiC)
agent: when agent is liked by targets, targets tend to agree with agent.
a few drivers of liking:
- being alike (people like people who are similar to them)
Targets: an analysis about targets can help strategize the tactics.
collectivist vs individualist culture
the collectivists will place group’s interest above individuals’.
Tactics: choose either likability-oriented approach or content-based approach
Context: it’s always better to have crowd at the agent’s side.
Practice: use similarities to get good advice at restaurants