Intake Interview Flashcards

(7 cards)

1
Q

this microskill in interviewing refers to giving full attention to the client and using verbal and nonverbal cues to show engagement and understanding

A

active listening

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2
Q

this microskill in interviewing refers to using body language, facial expressions, and tone of voice to reflect feelings and show empathy

A

nonverbal communication

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3
Q

this microskill in interviewing refers to gently challenging discrepancies or inconsistencies in a client’s statements to promote self-awareness

A

confrontation

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3
Q

this microskll in interviewing refers to using brief supportive statements like head nods, positive facial expressions, and “uh-huh”s to signal attention and understanding and encourage the client to keep talking

A

minimal encouragers

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3
Q

what is the most important thing in an intake interview?

A

NEVER ASK A WHY QUESTION

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4
Q

this microskill in interviewing refers to repeating the essence of the client’s words back to them in a different form to ensure understanding

A

paraphrasing

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5
Q

this microskill in interviewing refers to acknowledging and mirroring the client’s emotions to help them feel heard and understood

A

reflection of feelings

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