Internal/ external (operating/ Macro) enviroments of LSOs

Question 1

Name the 3 levels

Answer 1

Internal ( most control)
Operating( Some control)
Macro ( no control)

Question 2

Internal Environments

Answer 2

Management
Employees
Policies and processes
Corporate culture

Question 3

External Environments

Answer 3

Little control seperated into
Operating environments
Macros environments

Question 4

The Operating Enviroment

Answer 4

Outside factors with which the organisation directly interacts in the course of conducting its business, that the busiess has some degree of control over

Customers
Suppliers/ Creditors
Competitors
Lobby Group

Question 5

The Macro Enviroment

Answer 5

Broad factors in the economy and society within which the organisation operates, that the business has no control over

Political influences
Technology
economic influences
Social attitudes'
legal influences 
globalisation