True / False
Although there are no laws that require employers to document their dealings with employees, employment lawsuits often focus on the reasons for an employee’s termination.
True
True / False
When dealing with people who are potentially violent, you should focus your attention on the person to let them know you are interested in what they have to say. Remain Clam. Speak slowly, quietly, and confidently. Speak simply. DO NOT rely on official language or complex terminology. Listen carefully. DO NOT interrupt or offer unsolicited advice or criticism. Encourage the person to talk. DO NOT tell the person to relax or calm down.
True
True / False
When planning for an investigative interview, it is important to understand what the organization’s policies are to be effective during the interview.
True
True / False
It is important to have the recommendation to terminate reviewed by an individual familiar with employment discrimination laws and unjust dismissal theories (such as outside employment counsel), to ensure that there is no legal problem.
True
True / False
If the termination recommendation is due to a specific incident, determine whether the incident has been properly investigated and documented in writing. Also, determine whether there are any questions that remain unanswered about the incident.
True
True / False
It is important to try to put yourself in the person’s shoes so that you can better understand how to solve the problem and rationalize with them during the interview.
True
True / False
Do not attempt to bargain with or threaten an individual. If necessary, terminate the interaction.
True
True / False
When dealing with difficult people it is important to make sure you pose a challenging stance, such as standing directly opposite, putting your hands on your hips, pointing your finger, crossing your arms.
False
True / False
One of the most easily defended causes for dismissal is dishonesty– such as giving false information on an application form.
True
