What is interpersonal communication?
Direct, face-to-face communication between two or more people.
Example: Having a one-on-one conversation with a friend about a group project.
What is verbal communication?
The use of words to convey messages, either spoken or written.
Example: Giving a presentation in class or writing an email to a
Define nonverbal communication.
Communication without words, including body language, gestures, facial expressions, and tone of voice.
Example: Nodding while listening to show agreement or maintaining eye contact to convey confidence.
What is interpersonal communication?
Direct, face-to-face communication between two or more people.
Example: Having a one-on-one conversation with a friend about a group project.
Define intrapersonal communication.
Communication that occurs within oneself, including self-talk, reflection, and internal problem-solving.
Example: Mentally rehearsing a speech before delivering it.
What is small group communication?
Interaction among three or more people working together toward a common goal.
Example: A team meeting in which members discuss strategies for a class project.
Define public communication.
Speaking to a large audience with the intent to inform, persuade, or entertain.
Example: Delivering a lecture to an audience of 50 students.
What is mass communication?
Communication transmitted to a large audience through media channels.
Example: A televised news broadcast or social media campaign.
Define active listening.
Fully concentrating, understanding, responding, and remembering what is being said.
Example: Paraphrasing a classmate’s point during a discussion to show understanding.
What is feedback in communication?
Responses from the receiver that indicate whether a message has been understood.
Example: Nodding, asking questions, or giving a verbal response after a presentation.
Define encoding.
The process of turning thoughts or ideas into a communicable message.
Example: Choosing the right words and tone for an email to a professor.
What is decoding?
Interpreting or making sense of a received message.
Example: Reading a text message and understanding the sender’s intent.
Define communication channels.
The mediums through which messages are transmitted.
Example: Face-to-face conversation, phone call, email, or social media.
What is noise in the communication process?
Anything that interferes with the communication process, reducing clarity or understanding.
Example: A loud classroom, distractions on a phone, or ambiguous language.
Define context in communication.
The environment or situation in which communication occurs.
Example: A formal speech at a conference versus casual conversation in a dorm room.
What is intercultural communication?
Communication between people from different cultural backgrounds.
Example: Understanding cultural norms when discussing business with international colleagues.
Define persuasion in communication.
Using communication to influence someone’s attitudes, beliefs, or behaviors.
Example: Delivering a speech advocating for sustainability practices on campus.
What are ethics in communication?
Applying moral principles to the way we communicate.
Example: Avoiding plagiarism in a speech or giving honest feedback to a peer.
Define conflict resolution.
The process of resolving a disagreement in a constructive manner.
Example: Negotiating roles in a group project to prevent tension.
What is self-disclosure?
Sharing personal information with others to build trust or intimacy.
Example: Telling a friend about a struggle with time management to seek advice.
Define channel richness.
The degree to which a communication channel conveys information effectively, including nonverbal cues.
Example: Video calls are richer than text messages because they allow visual and vocal cues.
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Introduction22
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Terms & Definitions29
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Developing Theory33
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Persuasion Theory14
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Close Relationships12
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Communication Theory26
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Approaches Used to Study Communication Problems26
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Relational Dialectic Theory25
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Functional Perspective28
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The Rhetoric of Aristotle10
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Cultivation Theory5
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Agenda Setting Theory10
