Issues

Question 1

Ethics and social responsibility in “Input”

Answer 1

1. supply of input - ensure that it is from an ethical source (supplier)
2. fair dealing with suppliers
3. Local vs overseas supplier - socially responsible , support local economy, create jobs in local communities, stable income
4. Environmentally sustainable inputs

Question 2

Ethics and social responsibility in “Transformation Process”

Answer 2

1. OH&S (provide beyond legal requirement) - improved safety for staff, less time lost to injuries, value the safety of employees
2. Training - Equal Opportunities , do not deprived staff chance to up skill, increase motivation
3. Efficient use of resources - minimizing waste

Question 3

Ethics and social responsibility in “outputs”

Answer 3

1. provide quality outputs to customers - value for money
2. create good product that provides value - fir for intended purpose and provide value of money
3. Packaging decision - aim to minimize packaging to reduce environmental footprint

Question 4

Characteristics of Herzberg’s two factor theory

Answer 4

1. consist of hygiene factors including job security and working conditions and motivational factors such as recognition and achievement.
2. hygiene factors does not motivate but if not met would cause employees to be dissatisfied and unable to proceed to higher levels
3. low level hygiene factors - extrinsic
4. high levels motivating factors - intrinsic
5. hygiene factors must be eliminated to achieve motivation.
6. for motivation to occur, both hygiene and motivational factor must be met

Question 5

Disadvantage of Locke’s motivational theory

Answer 5

1. time consuming - discuss and negotiate goals with employees

Question 6

Key elements of JIT system

Answer 6

1. to have the required amount at the right time every stage of production process
2. minimize wasteful practices - employee participation
3. highly reliant on supplier’s delivery
4. minimize use of materials, storage, labor and equipment
5. need to establish good relationship with supplier- timely delivery
6. smaller quantities delivered more frequently
7. reduce lead time, inventory holdings and storage space.