KLM Flashcards

(61 cards)

1
Q

Under FMLA statutes, it is defined as a salaried employee who is among the highest-paid 10% of all workers employed by the employer within a 75- mile radius. Under ERISA, it is defined as a plan participant who is a highly compensated officer or company owner.

A

Key employee

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

___________ are quantifiable, specific measures of an organization’s performance in a certain area(s) of its business. . The purpose of it is to provide the company with quantifiable measurements of things it has determined are important to the organizational or business long-term goals and critical success factors . Once uncovered and properly analyzed, it can be used to understand and improve organizational performance and overall success. Also referred to as Key success indicators.

A

Key performance indicators (KPI)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Used to establish standards and objectives, key results areas are the chief tasks of a job identified during the job evaluation process.

A

Key result areas

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

The parts of an organization’s intangible assets that relate specifically to knowledge, expertise, information, ideas, best practices, intellectual property and other capabilities.

A

Knowledge assets

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

A salary differentiation system that bases compensation on an individual’s education, experience, knowledge, skills or specialized training. Also referred to as a skill-based pay.

A

Knowledge-based pay

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

The individuals who facilitates the creation, sharing and use of knowledge in an organization by linking individuals with providers.

A

Knowledge broker

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

It is broadly defined as the assimilation, extraction, transformation and loading of information from disparate systems into a single more unified, consistent and accurate data store used for evaluating, manipulating and reporting information.

A

Knowledge Integration

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

The process of creating, acquiring, sharing and managing knowledge to augment individual and organizational performance.

A

Knowledge management

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

A process used to create a summation of the knowledge and organization will need in order to support its overall goals, objectives, strategies and missions.

A

Knowledge mapping

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

The attributes required to perform a job; generally demonstrated through qualifying experience, education or training.

A

Knowledge, skills and abilities (KSA’s)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Employee whose job functions are primarily of intellectual nature.

A

Knowledge worker

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

It is a statement from the U.S. Department of Labor (DOL) that a particular position at a particular company is “open” because no U.S. workers who satisfy the minimum requirements for the job are available. They are generally designed to assure that the admission of aliens to work in the United States on a permanent or temporary basis will not adversely affect the job opportunities, wages and working conditions of U.S. workers.

A

Labor certification

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

The number of employed individuals in the civilian workforce and armed services.

A

Labor force

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Federal and state regulations requiring employers to post in conspicuous places a variety of labor law posters, including, but not limited to, information regarding employers rights under EEO, FMLA, OSHA, ADA, FLSA, as well as other labor laws.

A

Labor law posting

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

A binding agreement governing wages, benefits, representation rights and other working conditions between a labor union and management.

A

Labor-management contract

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

The correlation between a given output and the percentage of labor time used to produce the output.

A

Labor productivity

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

A temporary termination of employees, or the elimination of jobs, during periods of economic downturn or organizational restructuring.

A

Layoff

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

The process by which an individual determines direction, influences a group and directs the group towards a specific goal or organizational mission.

A

Leadership

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

Formal and informal training and professional development programs designed for all management and executive-level employees to assist them in developing the leadership skills and styles required to deal with a variety of situations.

A

Leadership development

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

They are defined, classified, and identified in various ways. Broadly speaking, they are overall patterns that provide direction to learning and teaching. It can also be described as a set of factors, behaviors, and attitudes that facilitate learning for an individual in a particular situation.

A

Learning Style

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

Used to define the practice of scheduling leave under FMLA in such a manner that the employee’s leave allowance for two consecutive calendar years is uninterrupted. Typically occurs when an employer uses the calendar-year method for determining the 12-month period under FMLA.

A

Leave stacking

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

Defaming or harming an individual’s reputation in writing.

A

Libel

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
23
Q

For purposes of Section 503 of the Rehabilitation Act and ADA, functions that are limited by a person’s disability such as caring for oneself, performing manual tasks, walking, seeing, hearing, speaking, breathing, learning and working.

A

Life activity

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
24
Q

A process that begins with an identifiable work need, and then continues through a sourcing and search strategy, then progresses to a pre-qualification and assessment strategy, and concludes with hire. The cycle repeats itself again with next vacancy.

A

Life cycle recruitment

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
25
A series of related jobs in a promotional sequence generally starting with less difficult, lower-paying jobs and progressing to more difficult, higher-paying jobs. Often, the lower jobs provide required training for movement to the higher-level jobs.
Line of progression
26
A legal proceeding occurring in a federal or state court of law to determine and enforce legal rights.
Litigation
27
A wage rate that is sufficient for a worker and his or her family to exist comfortably.
Living wage
28
The strategy of applying locale-specific terminology and data to a specific product or application in order to meet the language, cultural and other requirements of a specific market.
Localization
29
An OSHA standard helping safeguard employees from hazardous energy while they are performing service or maintenance on machines and equipment. The standard identifies the practices and procedures necessary to shut down and lock out or tag out machines and equipment, requires that employees receive training in their role in the program and mandates that periodic inspections be conducted to maintain or enhance the energy control program.
Lockout/tagout rule
30
An insurance plan that provides coverage for individuals with long-term illnesses or disabilities by paying in whole or in part for long-term medical and nonmedical care services.
Long-term care insurance
31
Refers to the particular number of days an employee is absent from work due to an injury or illness or the number of days which the employee is on restricted duty.
Lost workdays
32
A fixed negotiated payment that is not typically included in an employee’s annual salary; often times given in lieu of pay increases.
Lump-sum payment
33
The Baldridge Award is given by the President of the United States to businesses—manufacturing and service, small and large—and to education and health care organizations that apply and are judged to be outstanding in seven areas: leadership; strategic planning; customer and market focus; measurement, analysis and knowledge management; human resource focus; process management; and results.
Malcom Baldridge National Quality Award
34
A performance appraisal strategy in which subordinates determine and set goals for themselves based on the overall goals and objectives for the organization.
Management by Objective (MBO)
35
An individual who works independently to assist and advise clients with managerial responsibilities regarding various organizational issues.
Management consultant
36
Training and developmental programs designed to provide new managers and existing managers with the resources needed to become more effective in their roles.
Management development
37
An employee who meets the salary basis test and regularly manages or supervises two or more employees.
Management employee
38
A statute which prohibits (with the exception of exempted employees and positions) employers from having policies or practices that call for mandatory retirement of employees under the age of 70.
Mandatory Retirement Age Law of 1978
39
The process of assessing an employer’s current workforce content and composition in order to anticipate future staffing requirements needed to meet business goals and requirements.
Manpower planning
40
Required by OSHA, it is a detailed description of each hazardous chemical located in the workplace, which includes information regarding potential health risks, symptoms and treatment measures to be taken if exposure occurs.
Material safety data sheet (MSDS)
41
An organizational structure where employees report to more than one manager or supervisor.
Matrix organization
42
The average wage for a worker in a specified position or occupation, which is determined by adding together the total wages for all incumbents in a specific position or occupation and then dividing it by the total number of incumbents.
Mean wage
43
The middle value in a series of values arranged in rank order.
Median
44
The margin between the highest paid 50 percent and the lowest paid 50 percent of workers in a specific position or occupation.
Median wage
45
A private negotiation and decision-making process in which a mediator assists individuals or groups in finding a resolution to a particular issue or conflict.
Mediation
46
A savings account funded by employees through pre- tax contributions; can be used to pay for copayments, deductibles or medical expenses not covered by a health insurance benefit plan.
Medical savings account (MSA)
47
A medical evaluation conducted on a post-offer basis by a company physician or an independent physician to ascertain whether or not a candidate is able to perform the physical requirements of a particular job.
Medical examination/testing
48
Savings accounts designated for out-of-pocket medical expenses. In it, employers and individuals are allowed to contribute to a savings account on a pre-tax basis and carry over the unused funds at the end of the year. One major difference between a Flexible Spending Account (FSA) and this is the ability under it to carry over the unused funds for use in a future year, instead of losing unused funds at the end of the year. Most it allow unused balances and earnings to accumulate. Unlike FSAs, most it are combined with a high-deductible or catastrophic health insurance plan.
Medical savings accounts (MSA)
49
A health insurance program administered by the Social Security Administration which is broken into two distinct categories: 1) Medicare Part A helps with hospital costs; and 2) Medicare Part B requires a monthly fee and is used to pay medical costs for people 65 years of age and older, some disabled people under 65 years of age and people with end-stage renal disease (permanent kidney failure treated with dialysis or a transplant).
Medicare
50
Prohibits group health plans and insurance companies that offer mental health benefits from setting annual or lifetime limits on mental health benefits that are lower than those limits set for any other condition.
Mental Health Parity Act (MHPA) of 1996
51
A career development method whereby less experienced employees are matched with more experienced colleagues for guidance either through formal or informal programs.
Mentoring
52
The joining of two or more different organizations under one common owner and management structure.
Merger
53
A measure used to determine the effectiveness and value of implemented HR programs in increasing performance and profits.
Metrics
54
A compensation system whereby base pay increases are determined by individual performance.
Merit pay
55
The attributes of a job description which establishes a baseline for meeting the qualifications for a particular position.
Minimum qualifications
56
The smallest hourly wage that an employee may be paid for all hours worked, as mandated by federal or state law.
Minimum wage
57
Men and women of those minority groups for whom EEO-1 reporting is required; that is, black, Hispanic, Asian or Pacific Islander, American Indian or Alaskan Native. The term may refer to these groups in the aggregate or to an individual group.
Minorities
58
A small business enterprise that is at least 51 percent owned by one or more minorities or, in the case of a publicly owned business, at least 51 percent of all classes or types of the stock is owned by one or more minorities and whose management and daily business operations are controlled by one or more minorities.
Minority Business enterprise
59
statement illustrating what the company is, what the company does and where the company is headed.
Mission statement
60
Working one or more full- or part-time jobs in addition to an individual’s regular full-time job.
Moonlighting
61
A psychological test used to assess an individual’s personality type.
Myers-Briggs Type Indicator