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Service Cloud Consultant Winter ‘23
> Knowledge Management > Flashcards
Knowledge Management Flashcards
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Service Cloud Consultant Winter ‘23
flashcards
Decks in class (10)
# Cards
Industry Knowledge
1
Implementation Strategies
1
Service Cloud Solution Design
1
Knowledge Management
0
Interaction Channels
0
Case Management
1
Contact Center Analytics
1
Integration and Data Management
1
Service Console
1
Basic Administration
17
