KRLS 105 Final Flashcards

Question

Sport public relations

Answer 1

Models of public relation practice - One-way models: - press release (written): hiring, news, weigh in - press conference (call reporters) - Two-way models - public opinion data: feedback on something - symmetrical approach: negotiation, feedback focus groups, interaction

Answer 2

What media relations specialists do: - write news releases (what is news worthy) - plans news conferences (face-to-face interaction) - manage game services: give media places to sit and treat them well for good reviews

Answer 3

What sport community relations specialists do (engage broader community): - create, organize, execute charitable initiatives - donation of resources - coordinate public appearances - volunteering

Answer 4

sponsorship now a fifth element with: - personal selling - advertising - publicity - incentives (sales promos)

Answer 5

Platform: the central theme around which the sponsor can develop a consistent promotional message Important because the sponsorship doesn’t offer a direct message as to why a brand should be purchased (persuade worthiness) • Need to amplify the message to audience; sponsorship alone will not translate into sales • Trend is to have fewer sponsorships but invest more in leveraging each

Answer 6

Two basic costs: Direct sponsorship investment- naming rights Indirect Activation of the sponsorship • Typically $3 in activation spent for every $1 spent on direct sponsorship- spend more money at first to create link • Ratio may vary over time

Answer 7

Media Involvement -Extent of anticipated media involvement prominent in negotiations -Media coverage a key to brands seeking increased awareness or image (sponsorship) enhancement Three ways to pursue media coverage: 1) negotiate trade-outs with TV, radio, or newspaper (more aware/ being spoken about, contests) 2) media pays to sponsor event in exchange for rights to sell other sponsorships (NBC pays NFL, NBC sells ads and sponsors) 3) secure editorial coverage -properties buy block of time from the network (ie. A 30-minute block), then sell ad time (Ultimate fighter, UFC produced show and bought tv time, recovered cost by selling ads and sponsors) -the property purchases advertising time in exchange for title credits and mentions in promotions (Pom in water of American Ninja Warrior)

Answer 8

Signage- identification Awards- best employees- clients to suites Internet- interaction Retail promotions- snack people at Costco Personalized service- fix while at event -coleman and NASCAR *Licensing- T-shirts, sponsoring acts long after event over

Answer 9

Need time to establish linkages Long term relationships may leave legacies 3 year minimum recommended 2 reasons why sponsors do not renew: • Sponsor management or market conditions may change • Reduction in impact of sponsorship (ex. pro teams- get to meet all players and best performers)

Answer 10

Sports fans drink beer/beer drinkers like sport (men between 18-24 consume 70%) • For both men and women, maximum beer consumption and sports participation peak between ages 18 and 29 • Seen as lesser evil than tobacco, as it is any tobacco consumption is unhealthy, while it alcohol abuse that is the problem

Answer 11

Creating different levels of benefit packages Four types: 1. Title sponsor Name integrated into the event Has input into organization of event (location) Can result in increased costs (in charge of success/ failure)

Answer 12

2. Presenting sponsor • Usually pay 1⁄2 to 1⁄4 of what Title Sponsor pays • Given rights to associate within a specific product category (don't want same rights as the title sponsor) • Will try to narrow categories to increase the number of possible sponsors

Answer 13

3. Official sponsor • Pay 10% of title fee • Part of product categories not reserved by presenting sponsors • Allows smaller companies with fewer $$$ to have sponsorship opportunity 4. Official supplier • Do not have obvious link to event • Offer goods or services to organization staging the event (IT, credit card, transportation, food/ drink)

Answer 14

Using hierarchy of types of benefit packages allows potential sponsors to choose level of investment • Potential sponsors usually presented top-level package first • Acceptability of the price will depend on other sponsorship opportunities available • Do not price individual elements of a pricing package as will allow sponsor to try to cut out parts • Most of fee (65%) should be paid up front- immediately start leveraging sponsorship

Answer 15

Official Status: The sponsorship category, rights, etc. Sponsorship Fee: How much? When is it paid? Refundable? Secured? Title Rights: How does sponsor’s name appear? Awards? Trophy presentations? TV Exposure: Who owns rights? Right of first refusal for advertising?

Answer 16

Public Relations & Media Exposure: -Will athletes mention sponsor in media interviews? Will sponsor be named in media releases? Logo Use: -Can sponsor make and sell merchandise? How can sponsor use organization’s logo or special logo developed for the event? Signage: -Banners, patches, flags. How many? How big? Advertising Rights: -How can the sponsor use the event for advertising purposes? Can photos be used? Athlete Use: -Will athletes make personal appearances on behalf of sponsor? Attend social gatherings? Wear the sponsor’s name?

Answer 17

Hospitality Rights: (tote bags) Hospitality tent? Tickets for clients, prizes for tie-ins? Point of Sale Promotion: Products sold on site? Can sponsor run on – and off-site promotions? Direct Mail Lists: (on wifis) Will mailing lists of ticket holders be made available to sponsors? Promotions? Product Sampling: Space made available for product display/sampling? Legal Liability: Who is responsible for injuries to spectators, athletes, officials? Future Options: How long is the sponsorship? Who has the right to renew? Fee increases?

Answer 18

Media Equivalencies Quantifying: • Duration of television coverage, including verbal and visual mentions • Duration of radio mentions • Press coverage (measured in column inches) -logo/ font size Calculate and assign a dollar value based on the rate paid

Answer 19

Media coverage weighed to reflect: 1) Relative attractiveness of different types of media coverage 2) Quality of media coverage- prominent network 3) Amount of clutter- other ads Often inflated: 1) Article length equated with advertising space 2) Full rate card value is assumed when few companies actually pay full price 3) Assumes that time of exposure adds up to equivalent commercial spot Assumes that time of exposure adds up to

Answer 20

Issues: Recall is often faulty Market leaders given credit for sponsoring- assume dominant company is the official sponsor ex. 1/5 people assume top brand=sponsor

Answer 21

Rise in construction and renovation of sport and entertainment facilities (become more expensive) •Financing issues- cities waiting, who pays?, rec center= tax payers •Distinguishing between sport and entertainment?- bonds? → Entertainment and Sport Complexes -large facility for minor sport= too expensive -other community usage at arena? What are the city needs? What jobs are available?

Answer 22

Single purpose -bowling alley, MLB park with real grass •Single purpose - specialized- community arena- other activities are not excluded • Multipurpose –Designed to host a variety of events- butter dome, cost efficient as you can change configuration • Nontraditional- single purpose, skate park, indoor mountain bike course •May or may not have roof, walls, spectator seating areas- want more in community facilities, easier to build twin pad rink

Answer 23

Funding model - private or public (or combo) •Public Private Partnerships- revenues, concessions •Anchor tenant (pays rent) - primary user- someone use a lot to make financially viable (oilers, minor hockey association) •Debt and debt repayment- how money is being used •Control of revenues- Oilers control •Responsibility for maintenance/upkeep- repairs/ upgrades to dressing room- Oilers

Answer 24

Operator? - city owned but not in entertainment business, does the operator know what they are doing? –Spectacor => Spectra (venue, food, ticketing/fan) •Favoured nations clauses? –More than one anchor tenant- NBA and NHL sharing rink, 1 has favoured nations cause in contract for sponsorship •Stadium Authority? -quasi-government entity that oversees, organizes payments for debts •Naming rights? – Farmers Insurance Stadium- significant revenues allowing you to decrease debt and reduce user fees

Answer 25

Managerial numbers, titles, and duties vary ( facility size) •Management positions and responsibilities –Facility director- CEO: operating, financials, vision –Operations manager- report to higher ups, training, activities host –Event coordinator- equipment needs, security -1 particular type or series of events

Answer 26

Events come in many shapes and sizes, and can present unique challenges. •Planning, coordinating, staging, and evaluating. - maximize use of facility by targeting different events

Answer 27

Executive director (larger scale)- event manual (everything you need to know about hosting) –Overall administration •Operations division manager- registration, merch, awards •Security coordinator- risk assessment, law enforcement, emergency response •Public relations, marketing, and hospitality division manager- ceremonies, protocol, media, report to executive director

Answer 28

https://bookshelf.vitalsource.com/reader/books/9781492567127/pageid/363

Answer 29

* Scheduling-pre * Negotiating-pre * Coordinating-pre * Staging * Settling with the promoter- post * Cleaning up- post * Evaluating- post

Answer 30

Scheduling the event –Booking- where held? -what does the community want? •Negotiating the event –Boilerplate contract- fill in the blanks (how entertainer paid, revenue split) –Split- how dividing (parking, merch, concession), more prominent entertainer demands more •Coordinating the event –Plans, work orders- security –Cost analysis- staff and pay act –Work breakdown structure, Gantt chart (chronological bar chart that illustrates a project schedule)

Answer 31

Staging the Event •Run sheets; floor plans; floor diagrams •Security – vulnerability; exercises •Customer service- people come back or not •Alcohol policies – policy and training; sales and marketing; tailgating; detection & enforcement-profitable but sometimes serious issues ex. tailgates, sloppy drunk

Answer 32

Crowd Management Plan •Staff training- 1 for every 250 people •Emergency planning- muster points, evacuation plan •Ensuring accessibility for disabled (part of plan above) •Procedures for ejecting disruptive people- liability for people who work there and event itself •Efficient communication system- cameras, ear pieces, spotters •Effective signage- bathrooms, concessions, first aid (liability)

Answer 33

* Event cleanup- efficiency, getting stuff in and out * Settlement- fees/ revenues * Evaluating the event- process, things to change, ways to reduce liability

Answer 34

- Province (bring new economic impact to province), region (spending in another city does not mean gain for the home city), city (Edmonton Oilers people coming in to spend) - Usually reflects funding source (city use of YEG facility- only care about bringing money to YEG) - Displaced spending-spending that would occur in the area anyways (lockout- people spending money elsewhere= money displaced)

Answer 35

-Expenditure approach- estimate money being spend based on the event itself ex. dragon boat festivals • Estimate attendance at an event- how many? • Survey attendees to find spending associated with the event- % which not from • Apply multiplier to account for recirculation if money in local economy- watcher-bar-subway • Multiplier: The degree to which spending induces additional rounds of spending

Answer 36

• Income approach (because of world juniors bar has to double staff to support incoming economic activity) –Total payments to workers and suppliers in related industry –Apply multiplier (more workers spend more money in the city) • Errors at any point in calculation can significantly bias results

Answer 37

• If attendees spend money on an event instead of something else in the local economy –reallocation of expenditures, no net increase in economic activity (no hockey games=spend on something else) • A sport and leisure event may lower local economic income if spending is switched from other activities that have a higher multiplier (Winnipeg economy grew without team- players don't spend money there)

Answer 38

``` •Visit to city already planned •Schedule simply rearranged to accommodate event •No new economic activity – just changes when it occurs ```

Answer 39

•Someone in an area for unrelated purpose but attends event while they are in town •Spending of Time Switchers and Casual can only have $$ over and above what they would have otherwise spent be counted -only counts if more money taken for the game/ event and can be attributed to the team

Answer 40

• Those who come to a region for the purposes of the event – direct spending fully attributable to the event -wouldn't be going without event

Answer 41

• Indirect: recirculation of $$ in economy after direct spending on the event (multiplier) • Induced: how direct and indirect impacts affect earnings and employment (restaurants bring in more stock and staff for increase in demand) -direct: tickets and hotel room

Answer 42

• Helps to estimate indirect and induced impacts • Direct spending usually recirculated in 5 ways: 1. Other private businesses in same economy (hotels, rentals) 2. Employees in same economy (restaurants) 3. Local government (sales tax) 4. Non-local government (federal taxes on business) 5. Employees, businesses, etc., outside the local economy (out of town to work)

Answer 43

• Spending that does not remain in the local economy –4 and 5 in previous slide represent leakages -ex. Oilers players living elsewhere

Answer 44

• Crowding out – May discourage economic activity in areas that are already popular as tourist destinations ex. Athens hosting the olympics- too crowded – Where activity occurs during peak visiting times ex. Kelowna trying to get winter tourism – New event spending simply supplementing spending that would otherwise occur • Reverse Time Switchers – People who leave because of the event ex. Vancouver car races- noise creation

Answer 45

•Ignore local residents in impact estimates •Exclude Time Switchers and Casual •Consider costs and opportunity costs- true economic impact is smaller • Sum up model.... Total Economic Impact = Direct Spending + Indirect Spending + Induced Spending (household level)

Answer 46

- how many people expressly coming to the game? - how many from out of town? - not accurate multipier

Answer 47

• Huge infrastructure costs • Huge operating costs (security alone billions) – Many estimates grossly exaggerated – Why exaggerated? • Measuring gross, not net spending • Not considering the lack of spending elsewhere examples: World Cup, olympics

Answer 48

* Psychic impact - the emotional impact that a community receives by virtue of hosting an event * Impacts received by those not directly involved in the event * May be used to justify (part of) subsidy to build infrastructure or host an event

Answer 49

•Survey methodology- some things don't have market value, but that doesn't mean people won't benefit •Respondents asked their willingness to pay an increase in taxes to see an increase in a public good (or avoid losing a public good) ex, building Oiler arena downtown vs elsewhere- measure the value of vibrancy downtown

Answer 50

* Suppose Jane spends a certain amount of her income to reach a specified level of satisfaction (or utility) from the consumption of goods and services, including attending the Edmonton Folk Festival every year. * Suppose the organizers of the event enter into negotiations to move it to Winnipeg. Losing the event will reduce Jane’s levels of utility. To return to her original level of utility from the consumption of goods, she might need to consume an additional $25 worth of different goods or services. * Thus $25/year would be Jane’s willingness to pay for the City of Edmonton to keep CFR in town

Answer 51

``` • 1999 NHL Penguins in bankruptcy • CVM study too see if WTP high enough to buy team • 51.5% willing to pay to keep team • Residents who lived in Pittsburgh during 1991 & 1992 Cup years WTP higher • Aggregate WTP was $48.3 million ```

Answer 52

• WTP to expand sports and rec programs • WTP higher than for any pro sports team in US- value of rec sport • Suggests public goods value of amateur sport and rec higher than spectator sport- willing to pay billions for olympic gold medals -olympics increase role medals/ health

Answer 53

“long-term debt instruments that allow local governments to borrow in advance (typically from a bank) the money needed to underwrite construction costs” (Howard & Crompton, 2004, p. 202). • Taxes are then collected and the proceeds are used to repay the bonds over a specified time period (usually 15-30 years) • Allows the government issuing the bonds to pay off the debt in installments over time instead of creating a large tax increase

Answer 54

- Primary source of revenue for local governments- city growth ideal and density (already transportation, reducing highway burden) • Used because other taxes (business, sales, income) might actually reduce tax base people leaving- property tax= 70% • Property is immobile so easier to tax- raise considerable amount to consider leaving • Principle of ability-to-pay- more valuable properties= more taxes • A benefit tax- revenues go into improving quality of property (snow removal, trees planted, etc. - property more valuable in the long run)

Answer 55

- Tax base- total value of all assessed property in the city • Tax rate- amount of taxes you pay -smaller property=less taxes • Must pay – can have tax lien placed on property • Can appeal assessment • When property values go up, city can reduce tax rate -don't raise taxes to match increase • When used to fund capital projects (bonds), a referendum is almost always required -rec centres or road construction

Answer 56

• Largest single source of revenue for many US states • Typically at rate between 3% and 10% • In US, can be used by cities, and counties as well • The greater the area covered by the tax, the more revenues generated and the greater the dispersion of the tax burden

Answer 57

• Places burden on smaller group • Many targeted at non residents – Why? Tourist Taxes (not residents carrying the burden) • Occurs two ways Hotel or occupancy tax Car rental tax • Justified on grounds that tourist will be beneficiaries of infrastructure development • Can be unpredictable source of revenue due to fluctuations in tourism market Issue: more local people may be paying up to 1/2

Answer 58

Hotel Taxes • Also called Bed taxes • Usually levied at rate of 2%-5% • Used frequently in US to fund major league sports facilities Car Rental Taxes • Average 8% in US • Problem – half of car rentals may be from local residents

Answer 59

Alcohol and Cigarettes Problem – very regressive; costs borne by those who can’t afford it -disproportional to those of lower economic status

Answer 60

Player Taxes (“Jock” taxes) • Visiting players pay a tax for work done while in the designated area • Nonresident players pay tax- not living here but working here • Usually defined in terms of duty days, at a rate of 1%-4% • Some US states raise up to $10M a year this way • Province of Alberta – visiting NHL players pay based on games played in Alberta, as well as home-based players in Calgary and Edmonton. Discontinued • City of Pittsburgh – 1% tax on players used to service debt on sports stadiums • Reasonable? -picking on players -not same for actors

Answer 61

• Similar to the way individuals purchase cars or homes (depends on money coming in) • Money borrowed from a lending institution, then debt serviced through installments over a set period • Revenues from hard or soft taxes pledged to repay debt obligation • Downside is interest costs paid over length of the repayment period • Upside is payments spread out over time to reduce annual tax burden (people who use it pay for it) • Preferred method from a political perspective • More equitable to taxpayers – if paid upfront would burden taxpayer of today who might never use the facility in the future

Answer 62

A promise by the borrower (the public entity) to pay a lender (the financial institution) a certain amount of money over a certain amount of time (with interest) A certificate with three elements: a) A face value (such as $5000) b) A fixed rate of interest (such as 6%) c) A maturity date – the point at which the bond must be repaid in full Serial retirement schedule – bonds sequenced with different maturity dates so that a number of bonds get paid off over time Graduated serial retirement schedule – annual principal payment increases over duration of borrowing period Never set a maturity date that is longer than the life of the project – try to align with lease length. Why? -not paying for something not using

Answer 63

-city credit score is bond rating- how safe to lend money to city • An unconditional promise to repay debt • Usually secured through property taxes • Statutory debt ceiling -Limit on amount that governments can borrow • Because they are guaranteed, come with lower interest rate • Because all taxpayers bear the burden, must get approval – referendum ex. city owning Rogers rather than group as lower interest rates (did not use these bonds)

Answer 64

• Do not require voter approval • Still unconditional promise to repay • A public hearing is announced • Electorate can request a referendum • Also retired over designated period • Usually done when investment is needed quickly and/or doubts -borrow money quickly, might not pass referendum

Answer 65

-Used due to resistance towards guaranteed debt -Debt repaid by revenue streams, but government not obligated to make up shortfalls Three advantages: -Voter approval not required -Does not count against government’s debt ceiling -If revenues to repay debt drawn directly from the project, then those benefitting from project pay for it- user fees, parking Cities will generally agree to make up any shortfall with general revenues for two reasons: • To reduce investor risk and lower borrowing rate • Defaulting would damage city’s reputation in investment markets - referendum would not pass - pay with revenue streams from facility - does not count for debt ceiling

Answer 66

* Where revenues from facility used to repay debt – “user pay” -oilers ticket tax * No vote required * Does not count against debt ceiling * Higher interest rates as not guaranteed * Can only use in facilities that turn a profit * May result in higher user fees -ends up being guaranteed behind the scenes

Answer 67

1. Intermediary organization (such as a nonprofit recreation organization)(IO) sells COPs to financial institution (FI) 2. FI delivers funds to IO 3. IO pays builder to construct facility using COP funds 4. Builder deliver facility to IO who holds title 5. IO signs lease with Facility Operator (FO) 6. FO pays lease fee to IO that is enough to cover annual debt charges on COPs 7. IO pays FI debt charges on FI • When COPs are paid off, title usually transfers to FO • Bank may also sell COPs, called “participation shares” in the project

Answer 68

• Tool for facilitating urban development • Cities or other entities allowed to create district around facility to subsidize development costs • Incremental increase in taxes in (re)developed area used to service debt on the development • Tax-increment bonds secured by increase in property taxes in area Need to establish property values at time of development Compare with value of property AFTER development • TIF districts exist for a set amount of time, such as 15-25 years • When used for sports facilities, facility viewed as centerpiece or catalyst for broader development

Answer 69

Advantages: No tax increases required When TIF dissolved city receives additional tax revenues Disadvantages: Incremental increases in tax base used to service debt, not address increased infrastructure demands within the district (police, fire, roads, etc.) Risk that development will not occur at anticipated rate, or appraised development not high enough Community Revitalization Levy (CRL): Same logic as TIF Proposed to fund part of new arena development in Edmonton- Rogers- why no increase in taxes

Answer 70

* Organization developing the facility issues long-term, fixed rate certificates to private lenders -people invest in it * May include private pension funds, insurance companies * Secured by facility revenues (similar to revenue bonds) - game revenues guaranteed * Sometimes guaranteed by a private party (such as a team owner) -have other money because wealthy

Answer 71

• A variation on private-placement bonds • Most credit-worthy streams are bundled and sold to private investors • Does not require all revenue from a facility to be pledged to debt service • Examples of sources: Naming rights, concession contracts, corporate sponsorship deals • Selling* Future cash flow from these sources essentially “sold” to investors -hand picking revenue streams -lend money back on basis of names -revenue streams placed in trust/ separate entity -if you go bankrupt the assets are still protected

Answer 72

* Many ways to finance sport and recreation infrastructure * Can find a model that fits best for a given project * If one is entrepreneurial, a creative way of developing a business opportunity may be available through these models

Answer 73

“...a private or civil wrong against a person, to property, or to one’s reputation” • Can be intentional or unintentional • Most common in sport and recreation: assault and battery, defamation, invasion of privacy, negligence

Answer 74

Risk is “the chance of injury to your members or participants, damage to your property or property of others which you may be responsible for, or other loss to your organization, directors, volunteers, members, or to someone else” -can anticipate risk

Answer 75

Risk Management is defined as “reducing the chances of injury, damage or loss by taking steps to identify, measure, and control risks” - MMA rules- cannot get rid of risk due to sport itself - anticipate and minimize risk

Answer 76

•These are two legal terms that can be associated with Risk Management. •Negligence (provider) is “behaviour or action which falls below a reasonable standard of care” (Corbett and Findlay, 1998, p.9). -railings/ safety elements •Liability is when a person or organization is responsible for the negligent conduct, which often results in compensation. –Liability would most likely be a problem in situations involving unreasonable risk

Answer 77

•These are two legal terms that can be associated with Risk Management. •Negligence (provider) is “behaviour or action which falls below a reasonable standard of care” (Corbett and Findlay, 1998, p.9). -railings/ safety elements •Liability is when a person or organization is responsible for the negligent conduct, which often results in compensation. –Liability would most likely be a problem in situations involving unreasonable risk

Answer 78

1. Duty: a relationship must exist between parties where there is a duty owed to protect or not expose a person to unreasonable risk of injury - maintain equipment - snow removal 2. The Act: whether or not there is a breach of duty 3. Cause: the breach is the actual cause of the harm - injured directly because of the act 4. Damage: the actual damage that has occurred. - separated shoulder- missed three weeks of work

Answer 79

-steps to ensure reducing likelihood of risk •Where an employer is liable for the negligence of an employee •Not liable where employee acts outside the scope of his/her authority or responsibility •Gross Negligence -considerable lack of care

Answer 80

•Where a citizen assists an injured party “out of the goodness of their heart” and not due to any duty of care owed- car accident •GS Laws protect Samaritan from negligence but not gross negligence -encourage to do good things without ramifications

Answer 81

Governmental Immunity: Where some public institutions (schools, municipalities, etc.) are given immunity from certain negligent acts -run across highway to school Standard of Care: -relates to profession not individual An expectation that an individual will act according to the standards of a profession -if providing service they act with expectations Determined by foreseeability: could a reasonable and prudent professional have foreseen the potential exposure to risk -thunderstorm at pool

Answer 82

Consent of the Injured Party: 1.Participation was free and voluntary -no coercion 2.Individual consents to risks inherent in the activity, and integral to activity -things happen by virtue of playing sport (concussions) 3.Knowledge of the activity a.Risk can be implied or express; express in form of waiver or informed consent -make you aware of risk

Answer 83

•A reasonable type of risk, consists of an activity that is a norm or an inherent part of the event or game – One could expect (injury damage or loss) in this way as part of the event – Example: Physical contact in basketball; Falling in skiing •An unreasonable risk is any type of activity that is not part of the event or game – One would not expect this type of (injury damage or loss) in the event – Example: Fan attacking a player or vice versa

Answer 84

* The person’s own behavior contributes to injury * Failure to heed warnings/rules/instruction/waiver forms -pure fault or % fault

Answer 85

1.Obvious and Direct 2.Specific to the Risk 3.Understandable by the party being warned 4.Located at point of hazard, or at appropriate time

Answer 86

-reducing and managing risks •Physical activity and sport events include elements of risk •Risk management is not about eliminating risk, but reducing and managing (risk=exciting) •Risk management should not change the inherent nature of the activity (fighting in hockey) •Risk management is a responsibility of everyone in an organization – everyone must be concerned about risk management

Answer 87

Disturbance of Intangible Interests: Invasion of Privacy -cameras Defamation -undermining Truth is a defence, as is “fair comment” -critical commentary journalist, satire (SNL) Interference (physical) with person: (tangible) Participant vs. Participant Negligence – occurs during course of play? -after play Civil Assault and Battery – intentional tort -hard in sport Reckless Disregard – in acting recklessly, player “intends”, by inference, to cause injury Criminal Assault and Battery – must be malicious intent and charges brought by public prosecutor Hazing- intangible, tangible- traumatic

Answer 88

* Negligent Hiring – need criminal background checks -minor hockey coaches * Negligent Supervisor – can’t ignore employee conduct -liable by not doing anything * Negligent Retention – must discharge unfit employee

Answer 89

``` Phase 1: Analysis and Control 1. Identify risks 2. Estimate frequency and severity 3. Determine approaches to control risks (Alternative Control Approaches) ```

Answer 90

``` • Avoidance – discontinue practice • Transference – shift liability to another • party (insurance, contract) • Retention – accept risk and costs • Reduction – reduce exposure to risk in • operations -new equipment -safety training -netting and higher glass ```

Answer 91

Phase 2: Statements of Policy (Types of insurance to cover; travel restrictions) -injury at team party Phase 3: Operational Practices and Procedures -maintenance and cleaning

Answer 92

Phase 4: Implementation of Plan 1. Risk Manager – designate individual(s) -CPR 2. Employee Involvement – safety committee, etc. - make suggestions 3. Manual – procedural guidelines -written 4. Information/documentation system – forms, etc. -when they are being done 5. Public Relations -letting people know things done to reduce likelihood of risk - more attractive for people to use 6. Monitoring -whats going on? -stop from occurring

Answer 93

``` •Legal issues are case specific •Must plan to protect from personal and organizational liability •Impacts everyone in industry, as either participant or service provider -sports increase cost because of insurance cost ```

Answer 94

Media: the means of mass communication: TV, radio, newspapers, Internet Media: people whose job it is to disseminate information, such as editors and journalists Nexus: the core or centre of a connection between two or more things Sport and the Media are NOT two industries that come together -sport media is its own thin g

Answer 95

• How does sport as a media product differ from other forms of consumption? -uncertain outcome -produced/ consumed at the same time -degree to which sport is part of sense of self • How does sport lend itself to providing ways for media companies to generate revenues? • The mediated sport product is now its own product within the entertainment industry -pre game show • No longer seen as a just an additional means/way of consuming -trade deadline -draft lottery -free agency -fantasy

Answer 96

• Sport viewed as programming that can ‘break through the clutter’ -get noticed • Value of sports programming tied to Leagues’, teams’ and athletes’ market reputation and legitimacy -Fox vs other providers

Answer 97

``` Sport teams, events and leagues programming -want enough people to watch media providers (networks, cable, satellite) -rights fees to profit from ad slots ad slots -more expensive Advertisers (consumer product producers) slot fees media providers (networks, cable, satellite) rights fees Sport teams, events and leagues ```

Answer 98

The process through which the media deliver visual, audio, and/or written messages to a large audience -not physically where message originates -don't know audience - audience is diverse, possibly unknown - feedback slow, often difficult to know how messages interpreted -can measure if tv is on, not if people are paying attention - information disseminated by mass media shapes how we make sense of the world - info we get/message shape how we see things - media tells us importance: Oilers before news on media

Answer 99

1) Commercial – most media organizations profit-driven - put out most popular content - tell you about something to draw attention 2) Audience – large, heterogeneous, anonymous - tell audience by advertising 3) Content – words, sounds, images 4) Organization – the source of content - who is creating

Answer 100

1) Practices – decision making and production work by specific media members 2) Text – the form of the product (newspaper article, TV program) -media framing- catch phrases to get attention- rink made world class city 3) Audience – those who consume and interpret the product -opinion's impacted?

Answer 101

a ‘buzzword’ • the increasing integration of mass communication, telecommunication and data communication in the delivery of media content -live in world • transportation of sports media no longer remain specified to TV or the internet - simultaneously available

Answer 102

``` • First US sports magazine: 1820 • 1830s to 1840s emergence of NP industry -mass produce inexpensively • Games ‘recreated’ for radio -telegraph • TV emerges in 1950s – Leagues wary -affect attendace -hockey night in Canada start post second period • AFL survives due to TV contract -super-bowl (AFL vs NFL) • Telstar satellite launched 1962 – Tokyo Olympics (1964) -do things live throughout the world ```

Answer 103

25% of all US TV programming sport related ESPN receives $8 per subscriber, per month (average cable is $0.26 per channel) -cable providers want to be a part of basic cable Most popular network sport: football Most popular cable sport: auto racing Broadcasters: compete to get TV rights compete for content, analysis, etc. -rights and show replays/ talk about draft

Answer 104

• 99% of US Households own TV; 78% worldwide • Average time of use 4.9 hours/day in US; 4 in Canada • 26.5 million Canadians watched some part of the 2010 OG gold medal game • Superbowl game represents 21 most-watched TV programs -top 10-21 shows rated are football games

Answer 105

• ‘safe’ ideological content -not political or religious • Promotes civic boosterism -beat teams vs politics • Allows newspaper to contribute to civic identity -local player doing well -promote community- makes them more money in the long run

Answer 106

``` 4 types of sports news (Rowe, 1992): • Hard news: records, events -medals • Soft news: scoops and exclusives -how train, where they live. HBO 24/7 • Orthodox rhetoric: authorial subjectivity/journalist as celebrity -their opinion valued more than others (Don Cherry) -views greater than game • Reflexive analysis: critical -subjective highly critical work -ostracized by industry- drug abuse/ use ```

Answer 107

-live vs streamed Codes: • technical and narrative conventions -camera angle, phrases/way of saying • eg. CBC HNIC traditionally used 6 cameras • becomes the way of watching -what to look for • new viewers, employees become socialized into these practices • what is shown (and not shown) is a selected representation of the event -NFL can't see at game- why TV so massive

Answer 108

• created by Bill [and son, Bill] Rasmussen • launched September 7, 1979 • First sporting event shown on ESPN: live slow- pitch softball game - Milwaukee Schlitzes and Kentucky Bourbons • 24 hour broadcasts on September 1, 1980 • 1979 - 2 million Americans had ESPN; 1981 10 M; 1989 50M -now 100 million -sportscentre

Answer 109

• ESPN now its own form of entertainment • Sportscenter – news anchors as cultural icons (Dan Patrick, Keith Olbermann) • Cultural expressions – ESPN tries to license phrases

Answer 110

• The Silna Brothers ABA • NBA merged with ABA – took on four teams – Spirits of St. Louis, Kentucky Colonels, not offered entry to NBA – Colonels’ owner accepted $3M to fold team – Silna brothers (owners of St. Louis), negotiated to receive 1/7 of “visual media rights” of four ABA teams entering NBA in perpetuity - NBA desperate to renegotiate -people did not understand value of media then -500 million settlement (10s millions every year) -Nets, Spurs, Pacers, Nuggets

Answer 111

Ratings: % of TV households tuned into a program (45 mil = 45 rating) Share: % of TV households w/sets in use at time (usage vs other programs 1) advertising and program sponsorship revenue -increase share and rating 2) driving subscription penetration -affiliates in cities -ESPN 2 (different sport) 3) public-service obligations -everyone have right to some content for free -super bowl free tv

Answer 112

``` Declining ratings (50s gauged toward men) Erosion of 18-34 male demographic -more consumers involved -still MMA New technologies, platforms -new consumption Decline of newspapers -all info on phones ```

Answer 113

* Longstanding relationship between sport and the media * Both have increased the economic value of the other * Media revenues becoming increasingly greater portion of sport and recreation organizations’ revenues * The product produced itself has become “mediated” and a product in itself

Answer 114

Technology is the product of applying (scientific) knowledge for practical purposes. -anything for any purpose in life Technology tends to fall into one of 2 categories: A novel invention e.g. Apple watch An existing product that is used in a novel way e.g. Apple watch used for ECG monitoring (AFib)

Answer 115

Modern day technological advances can address specific shortcomings in motor learning and performance either through a novel invention or a novel application of a previously developed product. Vast majority of technologies were designed initially without motor applications in mind. Skills are essentially infinite, so possibility is essentially infinite for development and application of technology for motor skills. -performance/ learning boosted or faster

Answer 116

Technology can streamline data collection efforts but the volume of information collected is problematic. It’s a matter of determining what’s important to the user, and what’s not. Whole premise of user interface (UI) design. 3-4 unique bits of info is generally the upper limit for what someone can absorb before being overwhelmed by the data. Slightly higher for experts who can interpret technical data.

Answer 117

Most products & companies specialize in one or two steps. Very few are able to master most/all. If done right, it becomes a self-fueling process Companies like Apple, Google, Strava, Peloton, etc. acquire over 1 billion unique data points regarding movement per day. collecting data, storing, loading, manipulating, analyzing, relaying, user input (auto, manual, or mix) - how to relay in a meaningful way - assume users are not experts - rely on imagery and infographics- associations change behaviour

Answer 118

Examples: The next 3 sections all follow a standard format: Presentation of an issue Solution (via technology) Considerations Physical/Psychological fidelity? Content of feedback? (ie. KR, KP, descriptive, prescriptive) Timing of feedback? (ie. concurrent/terminal/relative/absolute) Frequency? (ie. bandwidth, self-selected, summary, 100%) Applications beyond that discussed in the notes? Other considerations for performance/acquisition? The considerations we will cover in the lecture are by no means exhaustive. Think critically beyond the notes.

Answer 119

No universal definition for what is/isn’t a robot. (IEEE Definition) A robot requires 3 characteristics: 1) *Autonomous machine capable of sensing its environment 2) Carrying out computations to make decisions 3) Performing actions in the real world -info processing model

Answer 120

Issue: Volleyball players struggle to replicate tactics/anthropometrics of opponents in practice. Solution: Robotic rigs used to simulate blocking/defensive tactics of opponents. Considerations: Physical fidelity is good; just arms psychological is moderate/poor. Why? -replicating performance -too challenging -tech under net Feedback is essentially redundant (KR is obvious).

Answer 121

Issue: Anytime a play is run in football, there is an inherent risk of injury due to player-on-player contact Particular concern during practice when risk of injury should be minimized and learning benefits maximized Solution: Motorized devices that replicate defensive routes Considerations: Physical fidelity is moderate - why isn’t is better? -large pylon instead of human beings, avoiding contact Feedback is essentially redundant (KR is obvious).

Answer 122

Issue: Boxing is heavily reliant on processing/responding to movements of opponent. Much of the learning process is at the mercy of training partner availability. Solution: Robotic sparring partner that replicates major movements during boxing. Considerations: Physical/Psychological fidelity are moderate - why isn’t is better? Feedback is essentially redundant (KR is obvious).

Answer 123

Objective of wearables is not to make the most robust device, but to make it good enough. - lower validity and removes expertise - metabolic device (30K American)

Answer 124

- wrist-based sensors make up 50% of all wearable tech | - wearable tech market to triple between 2018 and 2028

Answer 125

Consumer wearable tech almost 50% | Healthcare about 25%

Answer 126

``` For many, smart watches have become almost ubiquitous with physical activity Standard sensors: optical sensor- HR barometric altimeter- elevation accelerometer- movement and pace GPS- distance and location ``` Processing of inputs in isolation and interactions *Can result in over millions of different interactions & interpretations of said interactions output: watch

Answer 127

What about the feedback delivery: At rest? During activity? If you’ve been sedentary for too long? When else does your watch provide movement related feedback? What’s the intent behind it? -change behaviour Does it actually work? -descriptive then prescriptive

Answer 128

``` Auditory feedback; AI based coaching Heart rate monitor in earbuds Common practice with tech to use feedback delivery to determine price: Basic subscription: KR/descriptive Premium subscription: prescriptive ``` Compared to a smart watch, the only difference in delivery is the output of feedback. Which is more intuitive?

Answer 129

Issue: Individuals with neural impairments (ie. stroke/SCI) often lose motor function of hand/upper limb (often affects one side more than the other). Solution: Wearable sends electrical stimulation to anterior forearm (wrist/hand flexors) and posterior forearm (wrist/hand extensors). -stimulus response compatibility issue

Answer 130

Controlled via head movement 1st head nod = Wrist/hand flexion 2nd head nod = Wrist/hand extension 3rd head nod = turn off all stimulation (relax) The more compatible a stimulus and response are, the quicker the acquisition process for a novel task Stimulus-response compatibility (Lecture 1.5, Slide 20) Average acquisition time ~10-15 minutes. Most get frustrated by 5 min.

Answer 131

Mirror therapy involves the use of a mirror to create a reflective illusion to trick the brain into thinking the affected limb has completed the movement unimpaired. Standard rehab practice for individuals with unilateral impairments (ie. stroke, SCI, etc.) -helps with stimulus response compatibility

Answer 132

Improvement: Increase S-R compatibility by changing control mechanism from head movement to hand movement in the contralateral (unimpaired) limb.

Answer 133

Issue: Nervous system is never truly prepared for performance so we are never performing to our true potential. Solution: Headphones that send electrical impulses to motor cortex, priming nervous system, thus *improving performance What does the research say? 8/12 studies showed improvements 4/12 showed no change Promising pilot studies with US Ski team 1 RCT showed ↑ mean power output during sprint cycling compared to no stimulation. *Companies will often release a product before doing peer-reviewed research to back up their claims. Once the first version of the product is released, they either run studies to prove its effectiveness (e.g. Halo) or at the very least, can maximize their profits before research demonstrates the claims are bogus (e.g. Goop)

Answer 134

Issue: Inversion ankle sprains are the most common injury in court-based sports Solution: Automatically stimulate peroneal muscles (ankle evertors) when ankle inversion threshold hit Considerations: Dependence?

Answer 135

Glenrose Hospital: Driving Simulator Issue: First skill many patients want to perform after traumatic injury is driving. Driving is an open skill, and it’s impractical to have patients practice on the open road. Solution: Driving simulator to allow for practice of driving skills but keep the environment closed/controlled Considerations: Physical fidelity is mostly good unless you hit an obstacle Psychological fidelity is ok/poor Alternatives?

Answer 136

Issue: Similar to driving, during rehab you want to practice skills in open environments while still maintaining control Solution: Computer Assisted Rehab Environment (CAREN) *basically driving simulator but on steroids* Considerations: Physical fidelity is great Psychological fidelity is good Alternatives?

Answer 137

Screens have an inherent limitation for their potential physical/psychological fidelity. We’ll come back to this point later Extended reality is an umbrella term that refers to all experiences combining reality and augmented or virtual contents. Encompasses Virtual reality (VR), Augmented reality (AR) and Mixed reality (XR).

Answer 138

``` Virtual reality (VR) → entirely replacing the reality you see around you with computer-generated 3D content. e.g. Oculus rift; HTC Vive Issue: We exist in 3D… Medical images are printed and read in 2D. Health care workers have to interpolate from 2D to 3D when interpreting images. Solution: Composite 2D images in 3D space, and use VR to interact with images in 3D space. ```

Answer 139

Augmented reality (AR) → user experiencing real reality while certain virtual elements are projected on top of it. Field of view tends to be limited by the screen e.g. Pokemon Go Issue: Skin is opaque. Takes years of practice to master interpretation of medical images in isolation. Solution: AR overlays of X-rays over patients

Answer 140

Mixed reality (XR) → Virtual objects appear as a natural part of the real world, occluding behind real objects. No limit of field of view (virtual objects continuous with physical environment) e.g. Microsoft Hololens Considerations: Controlled via hand gestures, not always intuitive (recall SR compatibility) Objects are still projections (not solid matter)

Answer 141

Enhance standard practice or processes by making it into a game. Improves motivation, acquisition, and retention ReJoyce- multiple ways of moving ADLs

Answer 142

Significant interest by fitness tech companies in removing screens from products. Expectation is that screens will be obsolete in the industry within 3-10 years. Feedback & information relayed to user via goggles/glasses that contain a heads up display (HUD). Data/analytics/feedback augmented in users ambient vision so minimal obscuring of physical environment

KRLS 105 Final Flashcards

(174 cards)