Competitive Intelligence (CI)
Finding your place in the world:
The identification, collection, understanding and interpretation of information about your business, your competitors and the environment in which you are (or will be) operating
CI should be an embedded activity in any business
CI is an ongoing process
How do you find your place?
CI Paradox
Secondary vs Primary research
see onenote
Secondary
Primary
CI vs Industrial Espionage
CI is the legal gathering of info.
Industrial Espionage is the illegal gathering of info.
Secondary vs Primary research table
see onenote
Quantitative vs Qualitative Research
Quantitative
Qualitative
Some basic CI rules
see onenote
CI occurs at all stages e.g. uni research vs corporate research
see onenote
Uni research - to get competitive intelligence
Corporate research
- Market environment is also important therefore, competitive intelligence is seen as more important than in uni research
Databases - What is the disease? (Using Arthritis as an example)
Patent World Database
see onenote
Databases - What’s already out there?
See onenote
Databases - Regulations
see onenote
Business Information
CI Pyramid
see onenote slides
Competitor Analysis
see onenote slides
Short term vs long term CI
see onenote
Short term
- strong focus on market and competitor’s products and the immediate revenue of the company
Strategic CI (long term) - detects weak signals and trends very early so future risks and opportunities can be managed and controlled
Simple but highly useful analyses
see onenote
Other factors to consider
see onenote
How to perform CI well
see onenote diagram
Why commercial intelligence?
see onenote
Who’s job is it?
see onenote
How good CI can keep you ahead of the competition - example
see onenote
Good CI is essential to
see onenote