Mediation process step 1
Introduction (explain how the process works and rules such as confidentiality)
Mediation process step 2
Participants describe the situation
Mediation process step 3
Identify the main issues
Mediation process step 4
Brainstorm solutions
Mediation process step 5
Evaluate the ideas
Mediation process step 6
Think about the idea in more detail
Mediation process step 7
Document the solution
Mediation process step 8
Evaluate