Lecture 2 Flashcards by Sumit Bamania

Q

What are structured decisions?

A

Governed by clear rules
E.g. Granting of credit to customer
Points based system (employed, married, home owner etc.)

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Q

What are unstructured decisions?

A

No set procedure for arriving at decision
E.g. Hiring executive staff
Qualifications, experience, character, intelligence etc.

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Q

Transaction processing systems(TPS):

Functional?

A

Directly supports business functions

Day-to-day activity

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Q

Transaction processing systems(TPS):

Deterministic?

A

Always has a defined outcome

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Q

Transaction processing systems(TPS):

Routine?

A

Mechanistic – rule based - structured

Low level of decision making

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