Lesson 2

Question 1

Define Business competence (of an IT manager)

Answer 1

The set of business and interpersonal knowledge/skills

Question 2

Two dimensions of business competence (for IT manager)

Answer 2

1. Organization-specific knowledge/skills

2. Interpersonal & management knowledge/skills

Question 3

Antecedents of organization-specific knowledge/skills

Answer 3

• Organization overview
• Organization unit
• Organization responsibility
• IT-Business integration

Question 4

Antecedents of interpersonal & management knowledge/skills

Answer 4

• Knowledge networking
• Interpersonal communication
• Leadership

Question 5

Define IT competence (for IT manager)

Answer 5

The set of IT-related knowledge and experience that a manager possesses

Question 6

Two dimensions of IT competence

Answer 6

1. IT knowledge

2. IT experience

Question 7

Antecedents of IT knowledge

Answer 7

• Technology
• Application portfolio
• System development
• IT management
• Access to IT knowledge

Question 8

Antecedents of IT experience

Answer 8

• Experience in IT projects

- Experience in IT management

Question 9

Mission-Critical Resources Theory

Answer 9

1. Firm possess resources
2. Firms achieve competitive advantage because of some resources
3. A resource creates sustainable competitive advantage (SCA) if it is VRAINN

Question 10

What does VRAINN stand for?

Answer 10

Valuable
Rare
Appropriable
Inimitable 
Non-substitutable
Non-mobile

Question 11

Two types of company resources

Answer 11

Asset: tangible or intangible things firms use in their processes

Capability: repeatable patterns of actions in the use of assets