Lesson 8

Question 1

Managerial power:

Answer 1

The ability to get someone else to do something you want done or make things happen the way you want

Question 2

Source of Power #1: Position power

Answer 2

1. Reward power
2. Coercive power
3. Legitimate power

Question 3

Source of Power #2: Personal power

Answer 3

1. Expert Power
2. Information and Networking Power
3. Referent Power

Question 4

Visionary leadership:

Answer 4

A leader who brings to the situation a clear and compelling sense of the future, as well as an understanding of the actions needed to get there successfully

Question 5

Servant leadership:

Answer 5

1. Commitment to serving others
2. Followers are more important than leader
3. Focuses on empowerment, not power

Question 6

Characteristics of bureaucratic organizations:

Answer 6

1. Clear division of labor
2. Clear hierarchy of authority
3. Formal rules and procedures (often in written)
4. Impersonality (i.e., no one receiving preferential treatment)
5. Careers based on merit (e.g., ability, performance)

Question 7

Empowerment:

Answer 7

The process through which managers enable and help
others to gain power and achieve influence

Question 8

Effective leaders empower others by providing them with:

Answer 8

1. Information
2. Responsibility
3. Authority
4. Trust

Question 9

Vroom-Jago leader-participation theory:

Answer 9

Helps leaders choose the method of decision making that best fits the nature of the problem situation

Question 10

Basic decision-making choices:

Answer 10

1. Authority decision – leader makes the decision
2. Consultative decision – leader consults with team members
3. Group decision – team makes the decision, with or without
   leader participation

Question 11

Benefits of participative decision methods:

Answer 11

1. Help improve decision quality
2. Help improve decision acceptance
3. Help develop leadership potential

Question 12

Disadvantages of participative decision methods:

Answer 12

1. Lost efficiency
2. Not particularly useful when problems must be solved immediately

Question 13

Superleaders:

Answer 13

Persons whose vision and strength of personality have an extraordinary impact on others

Question 14

Charismatic leaders:

Answer 14

Develop special leader-follower relationships and inspire others in extraordinary ways

Question 15

Transformational leader:

Answer 15

Someone who is truly inspirational as a leader and who arouses others to seek extraordinary performance accomplishments

Question 16

Women tend to use _______ leadership

Answer 16

interactive

Question 17

Men tend to use __________ leadership and are more
directive

Answer 17

transactional

Question 18

Peter Drucker’s Straight Talk on Leadership:

Answer 18

1. Defining and communicating a clear vision
2. Accepting leadership as a “responsibility”
3. Surround yourself with talented people
4. Don’t blame others when things go wrong
5. Keep your integrity, earn trust
6. Don’t be clever, be consistent