Lesson 8: HMIS Data Quality

Question 1

The overall utility of a database(s) as a function of its ability to be processed easily and analyzed for a database, data warehouse, or data analytics system

Answer 1

Data quality

Question 2

What are the 8 aspects of data quality?

Answer 2

• accuracy
• completeness
• update status (updated)
• relevance
• consistency
• reliability
• appropriate presentation
• accessibility

Question 3

It is a perception of the data’s ____ to serve its purpose in a given context

Answer 3

appropriateness

Question 4

This can be done to raise the quality of available data

Answer 4

Data cleansing

Question 5

This is a tool that allows the use of small random samples to distinguish between groups of data elements (or Lots) with high and low data quality

Answer 5

Lot Quality Assessment Sampling (LQAS)

Question 6

For health managers and supervisors, using ____ makes conducting surveys or supervision more efficient

Answer 6

small samples

Question 7

This technique has a wide application in the industry for decades and has primarily been used for quality assurance of products

Answer 7

LQAS

Question 8

The concept and application of LQAS has been adopted in the context of ____ data quality assurance

Answer 8

District Health Information System

Question 9

Group of data elements as ‘____’ to provide representative samples for data quality assurance of DHIS

Answer 9

Lots

Question 10

Steps in Applying LQAS

Define the ____ to be assessed

Answer 10

service

Question 11

Steps in Applying LQAS

Identify the unit of ____: a supervisory area, facility, hospital, a district

Answer 11

interest

Question 12

Steps in Applying LQAS

Define the higher and lower thresholds of ____ based on prior information about the expected performances of the region of interest

Answer 12

performance

Question 13

Steps in Applying LQAS

Determine the level of ____

Answer 13

acceptable error

“acceptance error” in erudite

Question 14

Steps in Applying LQAS

From a table, determine the sample size and decision rule for acceptable errors to declare an area as performing “____”

Answer 14

below expectations

Question 15

Steps in Applying LQAS

The number of errors observed (mismatched data elements) will determine ____ if the facility is performing below or above expectations

Answer 15

reliability

Question 16

A simplified version of the Data Quality Audit (DQA) which allows programs and projects to verify ans assess the quality of their reported data

Answer 16

Routine Data Quality Assessment (RDQA)

Question 17

This also aims to strengthen their data management and reporting systems

Answer 17

Routine Data Quality Assessment (RDQA)

Question 18

Objectives of Routine Data Quality Assessment (RDQA)

the quality of reported data for indicators at selected sites

Answer 18

verify rapidly

Question 19

Objectives of Routine Data Quality Assessment (RDQA)

the ability of data mangement systems to collect, manage, and report quality data

Answer 19

verify rapidly

Question 20

Objectives of Routine Data Quality Assessment (RDQA)

corrective measures with action plans for strengthening the data management and reposrting system and improving dataa quality

Answer 20

implement

Question 21

Objectives of Routine Data Quality Assessment (RDQA)

capacity improvements and performance of the data management and reporting system to produce quality data

Answer 21

monitor

Question 22

The ____ is designed to be flexible in use and serve multiple purposes

Answer 22

Routine Data Quality Assessment (RDQA)

Question 23

Uses of Routine Data Quality Assessment (RDQA) tool

____ can be included in already planned supervision visits at the service delivery sites

Answer 23

Routine data quality checks

Question 24

Uses of Routine Data Quality Assessment (RDQA) tool

____ of a system’s ability to collect and report quality data at all levels can be used to identify gaps and monitor necessary improvements

Answer 24

repeated assessments

Question 25

# Uses of Routine Data Quality Assessment (RDQA) tool ____ can be trained on the RDQA and be sensitized to the need to strengthen the key functional areas linked to data management and reporting in order to produce quality data

Answer 25

M & E staff

Question 26

The ____ can help identify data quality issues and areas of weakness in the data management and reporting system that would need to be strengthened to increase readiness for a formal data quality audit

Answer 26

RDQA tool

Question 27

Such use of the RDQA for ____ could be more frequent, more streamlined and less resource intensive than comprehensive data quality audits that use the DQA version for auditing

Answer 27

external assessment

Question 28

An ____ is a project management tool that shows how a project will evolve at a high level

Answer 28

implementation plan

Question 29

This help ensire that a development team is working to deliver and complete tasks on time (Visual Paradigm, 2009)

Answer 29

implementation plan

Question 30

The development of an ____ is important to ensure that the communication between those who are involved in the project will not encounter any issues and worl will also be delivered on time

Answer 30

implementation plan

Question 31

This validates the estimation and schedule of the project plan

Answer 31

implementation plan

Question 32

What are the key components of implementation plan?

Answer 32

* Define goals/objectives * Schedule milestones * Allocate resources * designate team member responsibilities * define metrics for success

Question 33

# Key components of an implementation plan answers the question "*what do you want to accomplish?*"

Answer 33

define goals/objectives

Question 34

# Key components of an implementation plan outline the high level schedule in the implementation phase

Answer 34

schedule milestones

Question 35

# Key components of an implementation plan determine whether you have sufficient resources, and decide how you will procure what is missing

Answer 35

allocate resources

Question 36

# Key components of an implementation plan how will you determine if you have achieved your goal?

Answer 36

define metrics for success

Question 37

This analyzes information and identifies incomplete or incorrect data

Answer 37

data quality tool

Question 38

What follows after the completion of the profiling of data concerns?

Answer 38

data cleansing

Question 39

# Data quality tools refers to the decomposition of fields into component parts and formatting the values into consistent layouts based on industry standards and patterns and user-friendly business rules

Answer 39

parsing and standardization

Question 40

# Data quality tools means the modification of data values to meet domain restrictions, constraints or integrity, or other rules that define data quality as sufficient for the organization

Answer 40

generalized "cleansing"

Question 41

# Data quality tools the identification and merging related entries within or across data sets

Answer 41

matching

Question 42

# Data quality tools this is the deployment of controls to ensure conformity of data to business rules set by the organization

Answer 42

monitoring

Question 43

# Data quality tools this is enhancing the value of the data by using related attributes from external sources such as consumer demographi attributes or geographic descriptors

Answer 43

enrichment

Question 44

The first generation data data quality tools was characterized by dedicated ____ to address normalization and de-duplication

Answer 44

data cleansing tools

Question 45

Recently, these tools started to focus on ____, whcih generally integrate profiling, parsing, standardization, cleansing, and matching processes

Answer 45

Data Quality Management (DQM)

Question 46

A class of problem-solbing methods aimed at identifying the root cause of the problems or events instead of simply addressing the obvious symptoms

Answer 46

root cause analysis

Question 47

The aim of this is to improve the qulity of the products by using systematics ways in order to be effective

Answer 47

root cause analysis

Question 48

This is among the core building blocks in the continuous improvement efforts of the organization

Answer 48

root cause analysis

Question 49

# Techniques in Root Cause Analysis A technique that does not only work for a clever kid wanting to get his or her way but can also help in identifying the root cause/s of a problem

Answer 49

Ask why 5 times

Question 50

# Techniques in Root Cause Analysis It is practically done by identifying the problem at hand and progressively unveiling the underlying causes by asking "why" five times

Answer 50

Ask "why" five times

Question 51

# Techniques in Root Cause Analysis A system failure may take place in varying modes, and a well-known technique used to identify these modes is ____

Answer 51

Failure mode and effects analysis (FMEA)

Question 52

# Techniques in Root Cause Analysis Determines all failure modes

Answer 52

failure mode and effects analysis (FMEA)

Question 53

# Techniques in Root Cause Analysis Determine of the number of times a cause of failure occurs

Answer 53

Failure mode and effects analysis (FMEA)

Question 54

# Techniques in Root Cause Analysis Identifies actions implemented to prevent a cause of failure from recurring

Answer 54

failure mode and effects analysis (FMEA)

Question 55

# Techniques in Root Cause Analysis Checks if the actions are effective and efficient

Answer 55

failure mode and effects analysis (FMEA)

Question 56

# Techniques in Root Cause Analysis The utilization of this technique, which would also require updating, takes place when: * a new product or process is manufactured * changes are made to current conditions, or to the design * new regulations are implemented * there is a problem identified through customer feedback

Answer 56

failure mode and effects analysis (FMEA)

Question 57

# Techniques in Root Cause Analysis This technique is based on the Pareto principle, which states that 20% of the work creates 80% of the results

Answer 57

Pareto analysis

Question 58

# Techniques in Root Cause Analysis This is very helpful especially when there are multiple causes to a problem

Answer 58

Pareto analysis

Question 59

# Techniques in Root Cause Analysis The table should reflect at least 80% of the causes involved in the problem

Answer 59

Pareto Analysis

Question 60

# Techniques in Root Cause Analysis In this technique, root causes of an undesirable event are determined using *Boolean Logic*

Answer 60

Fault Tree Analysis

Question 61

# Techniques in Root Cause Analysis Root causes are listed in a diagram shaped like an inverted tree

Answer 61

Fault tree analysis

Question 62

# Techniques in Root Cause Analysis Commonly used in risk analysis and safety analysis

Answer 62

Fault Tree Analysis

Question 63

# Techniques in Root Cause Analysis This technique starts by identifying the undesirable result and placing it at the top of the diagram. All potential causes are then listed down from it, until the root cause/s is identified

Answer 63

Fault Tree Analysis

Question 64

# Techniques in Root Cause Analysis When one desires to get the root causes of all the problems in a system all at one, the ____ is commonly employed

Answer 64

current reality tree

Question 65

# Techniques in Root Cause Analysis As with the previous two techniques, the first step is to identify the problem, or which in this case, problems. 'If-then' statements are used in charting the problems

Answer 65

current reality tree

Question 66

# Techniques in Root Cause Analysis Thre tree that is produed using this analysis yields the potential cause for each problem identified

Answer 66

Current reality tree

Question 67

# Techniques in Root Cause Analysis A technique that has been proven to be helpful in root cause analysis

Answer 67

Fishbone diagram/Ishikawa/Cause-and-effect diagrams

Question 68

# Techniques in Root Cause Analysis This technique categorizes the causes into: * people * measurements * methods * materials * environment * machines

Answer 68

Fishbone diagram/ishikawa diagram/Cause-and-effect diagram

Question 69

# Techniques in Root Cause Analysis What are the different categories that can be used in Fishbone diagram, industry wise?

Answer 69

4 S's for service 8 P's for service

Question 70

# Techniques in Root Cause Analysis Also known as *rational process*

Answer 70

Kepner-Tregoe Technique

Question 71

# Techniques in Root Cause Analysis This breaks down a problem to its root cause/s by not only identifying the causes but by appraising the situation as well

Answer 71

Kepner-Tregoe Technique

Question 72

# Techniques in Root Cause Analysis * The priorities and orders for concerns are identified for specific issues * The problem analysis proceeds from hereon * Various decisions that must be made are then outlined in a step known as ***decision analysis*** * These decisions are then tested and verified through a potential problem analysis that they are sustainable

Answer 72

Kepner-Tregoe Technique

Question 73

# Techniques in Root Cause Analysis Another technique that can be used for determining and analyzing root causes of a problem

Answer 73

Rapid Problem Resolution (RPR) Problem Diagnosis

Question 74

# RPR Problem Diagnosis What are the three phases?

Answer 74

* Discover * Investigate * Fix

Question 75

# RPR Problem Diagnosis: 3 Phases This is where designated workers gather data and analyze their findings

Answer 75

discover

Question 76

# RPR Problem Diagnosis: 3 Phases team members come up with a diagnostic plan and carefully analyze the diagnostic data to identify the root cause

Answer 76

investigate

Question 77

# RPR Problem Diagnosis: 3 Phases The problem is fixed and continuously being monitored to double check if the correct root cause was determined

Answer 77

Fix

Question 78

Choo, Bergeron, Detlor, and Heaton (2008) stress that ____ affects the information use outcomes

Answer 78

information culture

Question 79

The ____ is determined by the folloing variables: mission, history, leadership, employee traits, industry, national culture

Answer 79

information culture

Question 80

The ____ plays an important part in sustaining the culture of information and should continuously work on maintaining and improving the quality of data and information used in their data operations

Answer 80

management