Management - done Flashcards

(95 cards)

1
Q

What agency provides guidance for health care professionals on managing infectious diseases

A

UK health and security agency UKHSA

Also provides catch up for those with incomplete and unknown vaccine records.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

What term describes the body of local NHS GPs elected and appointed in localities to represent the interests of GPs to NHS health authorities

A

Local medical committee

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

How long can a patient be registered as a temporary resident at the practice

A

3 months

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

What is the timescale for a request to access their medical records

A

28 days once request has been received and verified.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Can you alter medical records

A

Medical record can be amended if it contains incorrect information but not otherwise.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Working time regulations 1998

A

limit of average 48 hr working week (however can opt in to longer hours).
Entitled to 11 consecutive hours rest in any 24hr period, and 20 minute rest if the working day is more than 6 hours long.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Revalidation and appraisal guidelines from GMC

A

Yearly appraisal and 5 yearly revalidation.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Incomes of a GP practice.

A

GMS contract introduced in 2003 and covers details of funding, which includes
1. Global sum - covering costs of running a practice, including some essential GP services, this reflects unavoidable costs and drivers of workload.
2. QOF covers clinical and public health. Practices can choose to provide these services and get paid accordingly.
3. Enhanced services - covering additional services that practices can choose to provide, ES can be commissioned nationally or locally to meet the population healthcare needs.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Time limit for making a complaint

A

Within 12 months of the incident or 12 months of them becoming aware of the incident.

Time limit may be extended if deemed to be valid reasons for delay in reporting the complaint.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

What is the proceess for acknowledging formal complaints

A

Formal complaint must be acknowledged by letter or telephone within 3 working days of its receipt, stating that the complaint will be investigated.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

What is a local negotiating committee

A

Made up of elected local representatives who negotiate with local management on behalf of all medical and dental staff in the area

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

What is the BMA

A

Functions as a trade union and professional body for doctors in the UK. Represents their interests and negotiates contracts with the NHS. Also promotes medical science, upholds reputation of the medical profession, and influences public and professional policy through it representative and scientific committees.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Role of the RCGP

A

professional membership body for GPs in the UK. Acting as guardian of standards in primary care by setting standards for training, clinical care and professional development.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

What are integrated care systems

A

Regional partnerships of health and care organizations that work together to improve population health and reduce health inequalities in a specific geographic area. Includes NHS, local authorities, voluntary organizations, and independent providers to offer complete range of services.

PCNs sit within an ICS. The integrated care board also sits within the integrated care system and manages the NHS budget and works with local providers of NHS services such as hospitals and GP surgeries to agree to a joint 5 year plan.

Previous iteration was clinical commissioning group

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

What is a primary care network PCN

A

A PCN is a group of local GP surgeries working together with other health and social care organisations to provide a more coordinated and integrated approach to healthcare for their community. Allows a sharing of expertise, expand service offerings, and better manage patient populations with complex needs by linking primary care with community, hospital and voluntary services.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Role of the GMC

A

to protect the public by maintaining a register of medical practitioners in the UK, ensuring they are qualified to work, setting and upholding professional standards for doctors (including revalidation and appraisal), and taking action against those who don’t meet these standards.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

What is an integrated care board

A

Part of the ICS.
Responsible for planning and commissioning most NHS services for the local population.
This is what people are talking about when they say ‘health board’.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

What is the local medical committee

A

Local representative committees of NHS GPs. They interact and work with, and through, the general practitioners committee (GPC). They represent GPs interests to NHS health authorities.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

What is the general practitioner committee

A

A body which represents all GPs in the UK, regardless of BMA membership. They negotiate with UK governments.
LMCs can send observers to the GPC meetings

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

What is a GP federation

A

A GP federation is a collective of local GP practices that work together as a single organizational entity to deliver high quality patient focused primary care services for their combined patient population.
They work together as economies of scale to deliver services for their combined patient communities.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

Age for state pension UK

A
  1. You need 35 years of NI contributions to get the full amount.
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

What is pension credit

A

extra money to help with living costs if over state pension age and on a low income. Can also help with housing costs such as ground rent or service charge.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
23
Q

what is personal independence payment

A

Help with extra living costs if you have both a long term physical or mental health condition/disability, and difficulty doing certain everyday tasks or getting around because of your condition.
You can get PIP even if you are working, have savings or are getting other benefits (not means tested).
If below state pension age.

Split into daily living part (if you need help with everyday tasks) and a mobility part (if you need help with getting around).

This is assessed by the DWP.
Disability living allowance has largely been replaced by PIP (DLA now only for those less than 16YO in England).

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
24
Q

What is attendance allowance

A

Extra money if you have a long term physical or mental condition or disability severe enough that you need someone to help look after you.
Only for those at state pension age or older.
Paid at 2 different rates depending on the level of care needed.

Other things that people are often entitled to when they have attendence allowance include pension credit, housing benefit, or council tax reduction.

You do not have to have someone caring for you in order to claim.

Not means tested.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
25
Carers allowance
Eligable if you care for someone for at least 35 hrs per week and they get certain benefits (you do not have to be living with or related to the person). Can only be paid once - don't get extra for caring for multiple people. If someone else also cares for the same person as you, only one of you can claim carers allowance. For each week you get carers allownace you automatically get national insurance credits.
26
What are national insurance credits
Credits which you can get even if you are not paying national insurance, such as when claiming benefits because of being ill or unemployed. The idea of credits is to fill gaps in your national insurance record to make sure you qualify for certain benefits including the state pension.
27
What physiological things occur when flying
Oxygen saturations decrease (hypobaric hypoxia) (which can be a problem if cardiac, pulmonary disease or anaemia - some people even need supplemental oxygen. decrease in cabin pressure compared to ground level causes gas to expand by 30% volume, problem if gas trapped in body cavity such as ear (pain/perforation), abdominal cavity, or eye. cabin less humid than ground so can cause dry mucous membranes especially dry eyes.
28
Fitness to fly with angina pectoris?
if stable, no problem
29
fitness to fly with recent MI?
after 7-10 days if no complications after 4-6 weeks if complications
30
Fit to fly after CABG
when fully recovered, good to wait 14 days for gas resorption to avoid risk of barotrauma.
31
Fit to fly after PCI
After 5 days, once recovered.
32
CV contraindication to commercial airline flights
Uncomplicated MI within 7 days Complicated MI within 4-6 weeks Unstable angina Decompensated congestive heart failure CABG within 10 days Cerebrovascular accident within 3 days Uncontrolled cardiac arrhythmia Severe symptomatic valvular heart disease.
33
Simple way to assess fit to fly for respiratory disease
Can a patient walk 50 yards
34
What are the four domains of good medical practice
Knowledge skills and performance Safety and quality Communication, partnership and teamwork Maintaining trust
35
Which organisation regulates the promotion of prescription medicines in the UK.
The associated of british pharmaceutical industry ABPI (code of practice for the pharmaceutical industry)
36
What are the rules for promoting medicines - from ABPI.
no more than 10 samples of particular medicine provided to indivudual per year No gifts given to health professionals or administriative staff as inducement to prescribe supple administer recommend sell or buy medicines pharma companies can supply inexpensive items to health professional for them to pass onto patients eg peak flow meters, pedometers. Code does not prevent provision of medical and educational goods and services which will enhance patient care of benefit the NHS whilst maintaining patient care.
37
Statutary maternity pay
SMP payable for 39 weels and employees are required to have been employed continuously for at least 26 weeks into the 15th week before baby is due in order to be eligable.
38
Vision standards for driving
For group 1 licence (cars and motor bikes) need to have visual acuity of 6/12 on snellen chart with both eyes open or in the only eye if monocular. And must have minimum field of vision.
39
What does UKHSA do?
Guidance for healthcare prof on mx of infectious diseases. Catch up for those with incomplete or unknown vaccination records.
40
How long can you write a sick note for?
For the first 6 months of an illness, can only write a note for 3 months at a time. After first 6 months of incapacity, can be issued for any clinically appropriate period, including indefinately,
41
What form is used to register with a GP
PRF1 form (patient registration form 1) (used to be GMS1) For temporary resident - use GMS3 form.
42
Do you need ID to register with a GP?
Technically no requirement to provide ID when registering with a GP. Also do not need proof of address or proof of immigration status.
43
What happens if a GP surgery refuses to register you
If this happens, they have to write to you within 14 days explaining why.
44
What has been the major change to the medical examiner system in 2024
Now all deaths need to be discussed with the coroner service or the medical examiner service locally.
45
What is the role of the medical examiner service.
1. To undertake proportionate review of the notes to establish the likely cause of death and to ensure the cause of death proposed by the individual matches with the clinical history and invx which are available. 2. To identify any issues within the system or processes that may have had impact on the death. 3. Provides route for relatives qualified attending practitioners and whistle blowers to have concerns listened to. 4. Improve quality of death certification 5. Improve quality of death data.
46
Which deaths need to be referred to coroner
Any death due to 1. Poisoning 2. Exposure to toxic substance 3. Use of medicinal product, controlled drug, psychoactive substance 4. Violence, trauma or injury (including falls in elderly). 5. Self-harm 6. Neglect, including self neglect. 7. Person undergoing any treatment or procedure of medical or similar nature 8. Injury or disease attributable to the employment help by the person in their lifetime. Or if 1. Death is unnatural but not fulfilling the above circumstances 2. Cause of death is unknown 3. Person died in custody or state detention. 4. No attending practitioner or attending practitioner is not available within a reasonable time to sign an MCCD. 5. Identity of deceased in unknown. Usually referrals to coroner made via coroner portal online.
47
What to do if someone dies but doesnt need referred to coroner.
refer to medical examiner service Usually involves electronic form including proposed cause of death, reasoning for this, and NOK details. Can either complete MCCD or wait for MES to get back to you first.
48
What are the new requirements for who is allowed to complete an MCCD
Doctor registered with GMC Attended the deceased in their lifetime and if they can propose a cause of death to the best of our knowledge and belief. No longer need to have seen them in last 14 days.
49
What is pathway once referal comes in to medical examiner service?
Pre reviewed by medical examiner officer (not doctor, whole job is for medical examiner service). Case then passed to medical examiner (trained independent senior doctor) - part time, in addition to clinical role usually. Medical examiner asks 3 questions. 1. What did the person die of? 2. Does the death need to be referred to the coroner service? 3. Are there clinical governance concerns?
50
What information are the MES likely to review?
Proportionate review of GP notes and invx over last 3 months. Likely outcome is discussion with GP issuing certificate, ask any questions if required, will discuss with NOK too, opportunity to discuss any concerns they have.
51
How long does MES take for MCCD?
Most done within 24hrs.
52
Possible outcomes to the medical examiners scrituty
Most cases - medical examiner agrees with cause of death and send on completed MCCD to registrar and inform NOK they can now register death. ME may suggest altering MCCD eg different order, correcting spelling etc. occasionally come back that on further review, became clear that referral to coroner is needed and then they will make the referal with the referring clinicians consent.
53
What happens if you disagree with the medical examiner
You dont HAVE to amend it. If disagreement, the local lead medical examiner may be called upon to offer their opinion in addition.
54
What happens if the MES identifies system issues
Report these back to 1. Practice for discussion at clinical meeting 2. Community trust 3. Potentially the ICB
55
What happens when you refer death to coroner
They will make preliminary enquiries to decide if postmortem or inquest is needed.
56
What to tell patients about taking sick leave
Self certify for 7 days Provide employer with proof if longer than 7 days absence.
57
Rules for a MED3
Can be done on day of assessment or retrospectively but cannot be prospective. Can now say not fit for work or may be fit for work. During first 6 months of sickness, MED3 can only be for 3 months at a time, after first 6 months can be longer.
58
What is statutary sick pay (SSP)
Must be off sick for 4 or more days in a row. £94 per week. Paid by employer for 28 weeks. Cannot get less than this amount but some employers will offer more.
59
What happens if you are not eligable for statuary sick pay or your statutary sick pay runs out?
You can then apply for universal credit or employment and support allowance.
60
What is ESA? (employment and support allowance)
Eligible if you are under the state pension age and not getting SSP/SMP or JSA (job seekers allowance). It provides financial support if you are unable to work, personalised help so you can work if able to. Two types - contribution based or income based (income based has been replaced by universal credit for most people). To apply, need to fill in ESA113.
61
What happens when you apply for employment and support allowance?
13 week work capacity assessment. At end of this, may be deemed fit for work (then eligible for JSA), or some limitations (might be referred to work related activity group), or not expected to work at all (support group - receive highest band of pay). Once assessed for ESA, no more MED3 are needed, unless they have been deemed fit for work but they are appealing this.
62
When is state pension age?
66 if born before 1970 (think mum and dad). 67 if born between 1970-1978 68 if born after 1978. This is the age you get state pension.
63
What is universal credit
This is a payment to help with living costs. You may be eligible if low income/out of work/struggling to get by. It replaces child tax benefit, housing benefit, income support, income based JSA, income related ESA and working tax credits (this is why it is called universal). Universal credit is only for people under state pension age.
64
What are personal independence payments
Help with costs if you have a long term ill-health or disability. The amount you get depends on how the condition affects you, not the condition itself. It replaced DLA (disability living allowance). Need to be working age 16-64. Need to have a condition affecting ADLs, that has lasted for more than 3 months and is expected to last more than 9 months. Needs to have lived in UK for 2 of last 3 years. Have in person assessment. PIP has two parts - daily living and mobility. 1. Daily living - receive money if need help with preparing food, eating, washing, toileting, dressing, reading, communicating, managing medicines, making decisions about money, engaging with other people. 2. Mobility - recieve money if cant walk, can only walk short distance without severe discomfort, could become ill if tried to walk, bo feet, blind/deaf and needs accompanying, needs supervision outdoors for another reason, or severe mental impairment Not means tested.
65
What to do once you turn 65 and you can no longer apply for PIP
You can apply for attendance allowance. This helps with extra costs if you have a disability and need someone to help look after you. Disability can be physical or mental. Low or high rate depending on level of supervision needed.
66
Who can apply for carers allowance
Need to be over 16YO, spend 35hrs per week caring for somebody. This is taxable. Can affect other benefits. The person being cared for must receive attendance allowance or mid high rate PIP. Doesn't matter whether or not you live with the person or if you are related to them.
67
What benefits if terminal illness
If prognosis less than 6 months Can apply under special rules for PIP, AA, ESA, UC. Use the SR1 form to do this - it asks for factual information about diagnosis. After successful SR1 application, can carry on claiming up to 3 years, then reviewed.
68
Statutory maternity pay
Need to have been employed for at least 26 weeks in the 66 weeks before the EWC (they do not need to be in a row). Need to provide evidence - MATB1 form. Paid for 39 weeks, starting earliest 11 weeks before EWC, and latest day after babys birth. MATB1 form can only be issued from 20 weeks gestation.
69
Interesting points about death certificate
Old age only acceptable if patient more than 80YO Natural causes not acceptable. Organ failure can only be listed as 1a if cause of the organ failure is then 1b. eg Heart failure and MI. Avoid abbreviations.
70
What forms for cremation
Crem 4 - completed by doctor looking after them in last illness Crem 5 - completed by independent doctor with GMC registration >5yrs.
71
What form do UK residents need to fill in to register with a GP
PRF1 (patient registration form).
72
How long do you have to be resident in the UK to qualify for non emergency NHS care
If staying less than 6 months, not meeting criteria. If staying longer than 6 months, entitlement begins on arrival in UK. If British resident on extended holiday or business trip still counts as ordinarily resident therefore entitled to free NHS care. However, if permanently emigrated abroad and ordinarily lives abroad but returns occasionally to take advantage of NHS care - this is not qualifying! Exceptions to this are armed forces, embassy staff and merchant seamen.
73
Do you need to register to see a GP in an emergency
No you do not need to register prior to seeing a GP. If you need treatment for more than 14 days you need to register as temporary or permanent resident.
74
How to register as temporary resident and how long can this be for?
GMS3 form for temporary resident. Up to 3 months. Then apply to permanent resident.
75
What is refugees status in terms of NHS entitlement
They are regarded as ordinary resident.
76
Procedure for complaints
Should be acknowledged within 3 working days by writing or phone. Practices should have a complaints manager. Complaints can be made up to 1 year after event. You are obligated to respond to complaints fully and honestlyand apologise where appropriate. this is in reasonable time frame, no set number.
77
Who gets free NHS prescriptions
Aged over 60 Aged under 16 or 16-18 if in full time education Listed medical condition and have exemption certificate (cancer, hypothyroidism, diabetes, epilepsy, hypoparathyroidism, myasthenia gravis, continuing disability meaning you cannot go out without help from another). NHS inpatients If you or your partner gets one of the following benefits - income support, JSA, ESA, pension credit, guarantee credit.
78
What is pension credit?
Additional benefit given to people over state pension age with a low income. Separate from state pension.
79
What benefits for working age people
ESA UC PIP Carers allowance Council tax reduction Child benefit.
80
What benefits for people over state pension age?
Pension credit (plus guarantee credit which is top ups based on disability, or caring responsibilities) Winter fuel payment - not means tested Attendance allowance Council tax reduction
81
What is disability living allowance
Benefit for those with personal care or mobility needs. Largely replaced by PIP for working age people. Still available for children under 16 and some of those over 65 (think phasing this out?)
82
What are PGDs (patient group directions)
Provide legal framework to allow some HCP to supply/administer specified medicines to a pre-defined group of patients without them having to see a prescriber, like a doctor or nurse prescriber. Example is routine immunisation programmes.
83
Fit to fly unstable angina, uncontrolled HF, severe valvular disease
Not fit to fly - just too risky
84
Fit to fly uncomplicated MI
7-10 days
85
Fit to fly complicated MI
4-6 weeks
86
Fit to fly CABG
2 weeks (NB 4 weeks for driving)
87
Fit to fly PCI
5 days (7 days for driving).
88
Fit to fly post pneumothorax
2 weeks after drainage (need CXR 1 week after drainage to ensure lung fully re expanded).
89
Fit to fly abdominal surgery eg CS
10 days
90
Fit to fly laparoscopic surgery eg lap chole, lap appendicectomy, and also colonoscopy.
24hrs.
91
Flying with a plaster cast
Need to wait 24hrs after the cast being put on to fly (if flight less than 2 hrs) or 48hrs if flight longer than 2 hours. may get cast split beforehand to reduce swelling.
92
Fit to fly pregnancy
Not after 36 weeks gestation or 32 weeks if twin pregnancy
93
Hb limit for flying
80
94
When is an LPA valid
Once it has been registered with the office of the public guardian.
95