Management Matters

Question 1

What 10 things make a fab leader?

Answer 1

Introduces self
Less talking more listening
Empower
Live the values
Accessible 
Give credit and thanks
Remain positive 
Welcome challenge 
Balance - when to intervene and when to stay out
Learn and develop

Question 2

Leadership style

Action centred leadership

Answer 2

We should stick in the middle of:

Task
Individual
team

Question 3

What is emotional intelligence?

Answer 3

Self aware
Social awareness
Self management
Relationship management

Question 4

What are the 8 common workplace stressors?

Answer 4

Lack of time or perceived time
Too many tasks
Lack of clarity
Lack of knowledge
Change
Worrying about events not happened
Lack of control 
Physical health/relationships

Question 5

What we have a available at BWC to combat stress

Answer 5

Stress risk assessment

Confidential care

Staff experience team

Question 6

What are the advantages of delegation?

Answer 6

Saves time
Reduction of work
Interest and initiative
Expansion and diversification 
Efficient functioning
Satisfaction for staff
Benefits of specialised care
Opportunity for development

Question 7

Disadvantages of delegation?

Answer 7

Trust issues with staff
Some staff enjoy keeping skills to themselves
Time
May ensure cost/training
Once you delegate a job can’t remove it without loosing face
Reluctance to relinquish control

Question 8

Smart or smarter goals

Answer 8

Specific
Measurable - how will know it’s done
Achievable 
Relevant to the role, team, development
Time
Ethical right 
Recordable